Subway
197 Marlborough St, Portland
(860) 342-3936
Recent Reviews
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Workers were very rude and gave terrible customer service
The workers there barely want to work - its usually the afternoon crew minus one lady (wish I knew her name) she was holding it down.
Everyone else make no effort to want to really work.
Fountain drink machine out of order every-time
For the nacho foot long they had no nacho or no container to put them in.
Not well organized or enthusiastic . To work. Need to do better.
Atmosphere: 1
Food: 4
Service: 1
Ordered pickup on Uber eats, then proceeded to sit and wait at the location for my food which wouldn't be an issue if they didn't give me a vegi patty sandwhich with no vegi patty on it. It's just beyond ridiculous when you consider that, even if they didn't have vegi patties at the time, they knew i was waiting there and they didn't bother to ask for a substitution or a refund just handed me an empty sandwhich.
Atmosphere: 1
Food: 1
Service: 1
I ordered The Beast sub 6” with added bacon, toasted as well as The Spicy Nacho Chicken sub
6” with added bacon, toasted, which they didn’t do correctly as I received them both not toasted and without the added bacon, that I paid additionally for. I called the store and spoke to Emily which she had mentioned that she was the manager at the time being about my issue and she just disregarded everything I said as well as disrespected me by hanging up the phone on me. I don’t recommend this location as they’re rude and careless about your food.
Clean, bread was fresh. Good service
Great staff who made good sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna
Staff is friendly and helpful. Great customer service!! Everything looks fresh, neat, and clean. Nicest Subway I've been to.
Vegetarian options: I love to get the Veggie Sub!! My favorite.
Atmosphere: 5
Food: 5
Service: 5
The last working there didn’t give me my food and I didn’t get a refund
Atmosphere: 1
Food: 1
Service: 1
Both attendees were very cold, didn't even ask if I wanted to add anything else to my sandwich, they just started wrapping it, very poor customer service In general
Atmosphere: 1
Food: 3
Service: 1
Servers are always nice and hardworking. My wife and I love the meatball subs
Restaurantji Recommends
Great spot, this location definitely is a lot better than most. Also, the older gentleman was absolutely phenomenal. He was incredibly sweet and kind. Food was fresh and done quickly!
Atmosphere: 5
Food: 5
Service: 5
Great spot, this location definitely is a lot better than most. Also, the older gentleman was absolutely phenomenal. He was incredibly sweet and kind. Food was fresh and done quickly!
Atmosphere: 5
Food: 5
Service: 5
Rich and very good service
Atmosphere: 5
Food: 5
Service: 5
This Subway doesn’t accept Subway discount coupons. It’s up to the manager to accept or decline them. I no longer eat food from this Subway and I’m happy to drive out of my way to avoid future visits to this establishment.
Atmosphere: 3
Food: 3
Service: 1
Subway is subway. Get ready to dig deeper for a sandwich. There getting out of
Atmosphere: 3
Food: 3
Service: 3
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