The subway in Portland, Connecticut is pretty much the only good subway in my whole area. Subway used to be the best fast food place, but they have all gone downhill. And this one in Portland is great because all the vegetables are fresh. The people that work there are not only friendly, but are very helpful and genuine. And no other subways are this good. This has been a long-standing subway and I come here as often as I can.
Atmosphere: 5
Food: 5
Service: 5
Warner Arthur
Disappointed in tuna sub. Little tuna and less veggies
Atmosphere: 3
Food: 2
Service: 5
Breona Jackson
Workers were very rude and gave terrible customer service
Lady MM
The workers there barely want to work - its usually the afternoon crew minus one lady (wish I knew her name) she was holding it down. Everyone else make no effort to want to really work. Fountain drink machine out of order every-time For the nacho foot long they had no nacho or no container to put them in. Not well organized or enthusiastic . To work. Need to do better.
Atmosphere: 1
Food: 4
Service: 1
Andrew M
Ordered pickup on Uber eats, then proceeded to sit and wait at the location for my food which wouldn't be an issue if they didn't give me a vegi patty sandwhich with no vegi patty on it. It's just beyond ridiculous when you consider that, even if they didn't have vegi patties at the time, they knew i was waiting there and they didn't bother to ask for a substitution or a refund just handed me an empty sandwhich.
Atmosphere: 1
Food: 1
Service: 1
Daniel Maldonado
I ordered The Beast sub 6” with added bacon, toasted as well as The Spicy Nacho Chicken sub 6” with added bacon, toasted, which they didn’t do correctly as I received them both not toasted and without the added bacon, that I paid additionally for. I called the store and spoke to Emily which she had mentioned that she was the manager at the time being about my issue and she just disregarded everything I said as well as disrespected me by hanging up the phone on me. I don’t recommend this location as they’re rude and careless about your food.
Jo Ann
Clean, bread was fresh. Good service
Lily Smith
Great staff who made good sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna
Lisa Lawson
Staff is friendly and helpful. Great customer service!! Everything looks fresh, neat, and clean. Nicest Subway I've been to.
Vegetarian options: I love to get the Veggie Sub!! My favorite.
Atmosphere: 5
Food: 5
Service: 5
Trash
The last working there didn’t give me my food and I didn’t get a refund
Both attendees were very cold, didn't even ask if I wanted to add anything else to my sandwich, they just started wrapping it, very poor customer service In general
Atmosphere: 1
Food: 3
Service: 1
Paul Bakulski
Servers are always nice and hardworking. My wife and I love the meatball subs
Christina R
Great spot, this location definitely is a lot better than most. Also, the older gentleman was absolutely phenomenal. He was incredibly sweet and kind. Food was fresh and done quickly!
Atmosphere: 5
Food: 5
Service: 5
Christina G
Great spot, this location definitely is a lot better than most. Also, the older gentleman was absolutely phenomenal. He was incredibly sweet and kind. Food was fresh and done quickly!
The subway in Portland, Connecticut is pretty much the only good subway in my whole area. Subway used to be the best fast food place, but they have all gone downhill. And this one in Portland is great because all the vegetables are fresh. The people that work there are not only friendly, but are very helpful and genuine. And no other subways are this good. This has been a long-standing subway and I come here as often as I can.
Atmosphere: 5
Food: 5
Service: 5
Disappointed in tuna sub. Little tuna and less veggies
Atmosphere: 3
Food: 2
Service: 5
Workers were very rude and gave terrible customer service
The workers there barely want to work - its usually the afternoon crew minus one lady (wish I knew her name) she was holding it down.
Everyone else make no effort to want to really work.
Fountain drink machine out of order every-time
For the nacho foot long they had no nacho or no container to put them in.
Not well organized or enthusiastic . To work. Need to do better.
Atmosphere: 1
Food: 4
Service: 1
Ordered pickup on Uber eats, then proceeded to sit and wait at the location for my food which wouldn't be an issue if they didn't give me a vegi patty sandwhich with no vegi patty on it. It's just beyond ridiculous when you consider that, even if they didn't have vegi patties at the time, they knew i was waiting there and they didn't bother to ask for a substitution or a refund just handed me an empty sandwhich.
Atmosphere: 1
Food: 1
Service: 1
I ordered The Beast sub 6” with added bacon, toasted as well as The Spicy Nacho Chicken sub
6” with added bacon, toasted, which they didn’t do correctly as I received them both not toasted and without the added bacon, that I paid additionally for. I called the store and spoke to Emily which she had mentioned that she was the manager at the time being about my issue and she just disregarded everything I said as well as disrespected me by hanging up the phone on me. I don’t recommend this location as they’re rude and careless about your food.
Clean, bread was fresh. Good service
Great staff who made good sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna
Staff is friendly and helpful. Great customer service!! Everything looks fresh, neat, and clean. Nicest Subway I've been to.
Vegetarian options: I love to get the Veggie Sub!! My favorite.
Atmosphere: 5
Food: 5
Service: 5
The last working there didn’t give me my food and I didn’t get a refund
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Both attendees were very cold, didn't even ask if I wanted to add anything else to my sandwich, they just started wrapping it, very poor customer service In general
Atmosphere: 1
Food: 3
Service: 1
Servers are always nice and hardworking. My wife and I love the meatball subs
Great spot, this location definitely is a lot better than most. Also, the older gentleman was absolutely phenomenal. He was incredibly sweet and kind. Food was fresh and done quickly!
Atmosphere: 5
Food: 5
Service: 5
Great spot, this location definitely is a lot better than most. Also, the older gentleman was absolutely phenomenal. He was incredibly sweet and kind. Food was fresh and done quickly!
Atmosphere: 5
Food: 5
Service: 5
Rich and very good service
Atmosphere: 5
Food: 5
Service: 5
Loading...