Despite my low rating, I am attempting as a long-term customer to be as fair in this review as possible, and cover both the upsides and downsides of this place based on my own experience. I can't speak for anyone else. I almost always order, and have only rarely dined in the actual restaurant. I don't know for sure what goes on in management, and would advise my review be taken with a grain of salt. I can share only what I've seen and what I can guess is happening based on it.
Over the long time I've lived in Portland, I've watched this restaurant decline. It used to be THE place to get pizza in town since Russo's closed all those years ago.
However, recently they appear to have moved to a nonsensical cooking methodology, whereby instead of having a dedicated cook or cooks so that food quality is consistent, they simply have whoever is available cook.
This leads to the place seemingly playing Russian Roulette with your food quality. You never know whether your food is going to be of decent quality, or whether it's going to end up tasting like flavored cardboard (which it usually does, at least with my orders).
Their wait staff appears to cycle out so quickly that it's become common practice to see a new person taking your order every week or so, and turnover appears high.
And after *two years*, they still can't seem to hire a delivery driver. Everything has to either be eat in or pick-up. For handicapped people or those that otherwise can't get to the place, you're S.O.L. unless you want to further risk food quality drop by ordering from a delivery app.
And then there's the problem of being left on hold. The service is mildly frustrating at normal times, and ATROCIOUS when they're busy. Oftentimes, I have been left on hold for up to ten minutes, sometimes with them not even getting back to me at all.
On the plus side they're at least friendly and the restaurant is clean and has a good atmosphere, so I imagine that all of these problems with service and food quality are due to hard financial times and inexperienced staff rather than any sort of malice.
I do get the impression they're trying their best. Even so, I find it hard to want to order from here anymore. I've held out hope things will improve. But they don't seem to be.
Atmosphere: 3
Food: 2
Service: 3
Deep Sanghavi
Amazing pizzas! Loved the taste and the quick takeout!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Nacht Angel
Absolutely LOVE their antipasto, especially with their house made dressing! I know live 180 miles away but wanted to stop in for an antipasto and also bought some salad dressings to go, and drove them home for the family to enjoy..... I have been going to Tommy's since I was a little girl and remember the sut down Space Invaders game ?
Parking: Tommy's is located in a strip mall so there is plenty of parking available
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Antipasto
Shannon Elizabeth
Went to Tommy’s Pizza for a small meatball pizza. I had never been there before and wasn’t sure what to expect. After just one bite I was blown away by the incredible flavor! Tommy’s Pizza is the best pizza around and I definitely recommend you try it!
Food: 5
Service: 5
Cook Something
Stopped to get lunch. Got 2 calzones they were delicious, bread and sauce so good!
Atmosphere: 4
Food: 4
Service: 5
Tom Harrison (Tommy Peppers)
The sauce and the crust on the pizza is perfect!
Atmosphere: 5
Food: 5
Service: 5
Erick Diaz
Very good pizza and service.
Atmosphere: 4
Food: 4
Service: 4
Lavender Gooms
They aren't shy with their toppings, and the bug fluffy outer crust is
Food: 5
Service: 5
Eve Colon
Still one of the best places around, food is absolutely delish.
Atmosphere: 5
Food: 5
Service: 5
David Mifflin
The pizza and sauce are excellent. I ate here out of curiosity and was blown away. It was cheese and pepperoni nothing to fancy. Highly recommend. Three stars for the atmosphere due to just ordering and leaving. It doesn't strike me as a dine-in kind of place.
Called from 12:30 to 1:30 with no answer previous week.Called again to order food for football today and was told they were out of house dressing for their salads and was treated rudely. I was referred by a friend. I guess he was wrong will never call again.
Despite my low rating, I am attempting as a long-term customer to be as fair in this review as possible, and cover both the upsides and downsides of this place based on my own experience. I can't speak for anyone else. I almost always order, and have only rarely dined in the actual restaurant. I don't know for sure what goes on in management, and would advise my review be taken with a grain of salt. I can share only what I've seen and what I can guess is happening based on it.
Over the long time I've lived in Portland, I've watched this restaurant decline. It used to be THE place to get pizza in town since Russo's closed all those years ago.
However, recently they appear to have moved to a nonsensical cooking methodology, whereby instead of having a dedicated cook or cooks so that food quality is consistent, they simply have whoever is available cook.
This leads to the place seemingly playing Russian Roulette with your food quality. You never know whether your food is going to be of decent quality, or whether it's going to end up tasting like flavored cardboard (which it usually does, at least with my orders).
Their wait staff appears to cycle out so quickly that it's become common practice to see a new person taking your order every week or so, and turnover appears high.
And after *two years*, they still can't seem to hire a delivery driver. Everything has to either be eat in or pick-up. For handicapped people or those that otherwise can't get to the place, you're S.O.L. unless you want to further risk food quality drop by ordering from a delivery app.
And then there's the problem of being left on hold. The service is mildly frustrating at normal times, and ATROCIOUS when they're busy. Oftentimes, I have been left on hold for up to ten minutes, sometimes with them not even getting back to me at all.
On the plus side they're at least friendly and the restaurant is clean and has a good atmosphere, so I imagine that all of these problems with service and food quality are due to hard financial times and inexperienced staff rather than any sort of malice.
I do get the impression they're trying their best. Even so, I find it hard to want to order from here anymore. I've held out hope things will improve. But they don't seem to be.
Atmosphere: 3
Food: 2
Service: 3
Amazing pizzas! Loved the taste and the quick takeout!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Absolutely LOVE their antipasto, especially with their house made dressing! I know live 180 miles away but wanted to stop in for an antipasto and also bought some salad dressings to go, and drove them home for the family to enjoy..... I have been going to Tommy's since I was a little girl and remember the sut down Space Invaders game ?
Parking: Tommy's is located in a strip mall so there is plenty of parking available
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Antipasto
Went to Tommy’s Pizza for a small meatball pizza. I had never been there before and wasn’t sure what to expect. After just one bite I was blown away by the incredible flavor! Tommy’s Pizza is the best pizza around and I definitely recommend you try it!
Food: 5
Service: 5
Stopped to get lunch. Got 2 calzones they were delicious, bread and sauce so good!
Atmosphere: 4
Food: 4
Service: 5
The sauce and the crust on the pizza is perfect!
Atmosphere: 5
Food: 5
Service: 5
Very good pizza and service.
Atmosphere: 4
Food: 4
Service: 4
They aren't shy with their toppings, and the bug fluffy outer crust is
Food: 5
Service: 5
Still one of the best places around, food is absolutely delish.
Atmosphere: 5
Food: 5
Service: 5
The pizza and sauce are excellent. I ate here out of curiosity and was blown away. It was cheese and pepperoni nothing to fancy. Highly recommend. Three stars for the atmosphere due to just ordering and leaving. It doesn't strike me as a dine-in kind of place.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
My family has been going there for years. The food is great! Owners Billy and Sarah treat you like family.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Grinders, Grilled Chicken, Antipasto Salad, Chicken Pesto, Eggplant Grinder
Fantastic pizza and even more fantastic staff! Can't recommend highly enough!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grinders, Meatball, Buffalo Chicken Pizza
Called from 12:30 to 1:30 with no answer previous week.Called again to order food for football today and was told they were out of house dressing for their salads and was treated rudely. I was referred by a friend. I guess he was wrong will never call again.
Everything is great there!
Atmosphere: 5
Food: 5
Service: 4
Small shop but food was good.
Atmosphere: 4
Food: 4
Service: 4
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