Dunkin'
15 Ethan Allen Hwy, Ridgefield
(203) 544-9085
Recent Reviews
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Poor customer service! All around.
I asked for a toasted bagel with cream cheese. It wasnt busy and i had time to sit and eat it there. The tables were not clean. When I opened my bagel it wasnt cut in half and only had cream cheese on half of the bagel. I politely went back up to the counter to ask her to spread more cream cheese and for her to cut it in half. She gave me a plastic knife and said i had to pay extra for cream cheese. When she added it she still didnt spread it or cut it....i said please and thank you but still got no responce...i wont return.There is a much nicer Dunkin donuts down the road..
Atmosphere: 1
Food: 1
Service: 1
Poor quality of food and service. The staff is extremely careless on the orders.
Atmosphere: 2
Food: 2
Service: 2
I looked for the comments before coming and when I decided to come, everything was good, the attention 10/10 - food 10/10 - place 10/10 I asked for my drink and the cashier's colleague listened to it and in less than... 30 seconds? It was ready and good....regarding the reviews in line and when he gets to the checkout he thinks what to eat) 2 they are not robots!! no flash!! If you have an order, they will give it to you in the order of the order queue.-3 The conditions of the rein deteriorate over time, maybe there is not much budget (but why take photos of all the old parts? Is everything fine at home? )-4 complain about the "rude" or "ignorant" attention but you get up and go to your office while they have been there for hours and with PEOPLE WHO THINK THEY HAVE TO GIVE THEM THINGS 3 SECONDS AFTER ORDERING !!! -4 It is not the worker's fault if they make a mistake WHEN YOU CHANGE THE ORDER MORE THAN 3 TIMES BECAUSE YOU DON'T EVEN KNOW WHAT YOU OR YOUR FRIENDS WANT. -5 You get angry because your order takes a long time... well that happens when you SEE A BUSY STORE AND STILL ORDER MORE THAN 6 THINGS!! -6 Why do you only say when ordering "medium coffee" or any size? They literally have many ways to prepare coffee and you expect them to guess what you want without saying just that? When you were little you hit your head a lot, right? -6 Speak clearly, the cashier is not a lip reader to understand you with a low voice!!!-7If you want to talk, call your partner or a friend BUT DON'T BE ANGRY BECAUSE THE CASHIER FOCUSES ON HIS JOB AND HE DON'T WANT TO TALK TO YOU!!!!--8why do some flirt with younger workers? ☠️ .-9 You don't like the prices? Perfect!!! Contact the owner of the company himself and give him proposals to lower them BUT THE WORKERS ARE NOT TO BLAME!!! (imagine being that person who can't pay 10-20 dollars of your own money ahahahaha)-10 can you tell your children to stop messing up what the workers tidy up and clean?...please-11 if the workers don't clean some parts...isn't it because they are busy making large orders or lots of them?...I'm just saying in case you didn't notice.-12 If I were you I wouldn't fight that worker...(that guy seems like a hit sends you to sleep)-13 if you notice something instead of writing it here or talking about it in a place other than the store you criticize... well, I think it would be better to inform the workers of what they neglect... right? -13 The fact that they are not Americans does not mean that you have to treat them badly...mentally retarded. conclusion: store 10/10 -some customers 0/10 improve yourself subnormal.
Atmosphere: 5
Food: 5
Service: 5
Completely wrong order, food was fine, and the chairs were torn up, tables were dirty.
Atmosphere: 2
Food: 3
Service: 1
The staff was really nice and friendly. The facility was clean. The food was good as well.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Croissant, Munchkins Donut Hole Treats, Muffins
Friendly staff, interior is run down (torn fabric, chipped wood) and it’s insanely hot inside. I don’t know how the workers do it.
Atmosphere: 2
Food: 4
Service: 5
Love it
Atmosphere: 5
Food: 5
Service: 5
Everyone is super friendly and it’s super clean. Best duncan i have ever been too
Atmosphere: 5
Food: 5
Service: 5
Ham and cheese croissant....
Atmosphere: 5
Food: 5
Service: 5
Clean place and very kind staff.
Restaurantji Recommends
Poor limited selection of donuts
Atmosphere: 2
Food: 1
Service: 2
Typical Dunkin'. Eat from here a few times a year. Coffee is hot and donuts are fresh, wake up wrap I had last time was good.
Always have to wait long time for food or
Atmosphere: 3
Food: 3
Service: 3
Wonderful staff and they're always willing to help the mobile client get back on the
Atmosphere: 5
Service: 5
Don’t bother using the mobile app to order ahead. 9 times out of 10 my order isn’t even started when I get to the store. When I go to the pick up counter they ask what I’m waiting for, when I tell them they act like they had no idea I even placed an order. And even then my order ends up being wrong. Stinks because this is the only Dunkin’ on my way to work. Time to switch to Starbucks!
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