Dunkin'

767 Cromwell Ave, Rocky Hill
(860) 436-2405

Recent Reviews

Jeff W

Ordered online good service. I asked for light ice and they put a lot more in there maybe in the future that’ll be corrected.

Eva

A convenient Dunkin right off the highway. Close to Tesla chargers (they're on the opposite side of a busy street though). Next to a nice plaza to get other food or some shopping

Atmosphere: 4

Food: 5

Service: 4

Dayanara Socrates

I have the Dunkin rewards app that gives you free food, and their signature ice coffee's, and Lattes my favorite is the caramel swirl ice Latte with Almond milk.. My favorite place

Ron Santos

Sloppy tasteless sausage patty was awful. Croissant was limp.

The Luxury Experience

I usually come here to order doughnuts for my staff. I will never come here again. Today 08/07/2023 5:28p-5:30 who ever worked the drive through was extremely rude. The heavy set lady or what ever it was had the worse attitude i have ever experienced. Please train your staff on customer service.

Atmosphere: 1

Food: 1

Service: 1

jesse kline

This place does not cool the food before they give it to you I feel like everytime I go here it's cold as

Atmosphere: 1

Food: 1

Service: 1

Lord

Next time get my order right

David Perez

Very professional check out was quickParking: It was good..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese

Will Hanna

Nurses day 2023, we head to Dunkin' for some breakfast and a free ice coffee. Get to the window, the lady says she knows nothing about it and calls over a manager. The managers says they don't offer any kind of health care discounts. We pull up the add and explain that it's nurses day. Another manager is called that flat out tells us no. Well I would have went to the Starbucks across the street if I'd known. Incredibly rude. I would urge anyone in health care to steer clear of this particular location. To add insult to injury, I get half way down the road and my order is completely wrong. 1 star. 0 if I could give it.

Victoria Nader

They changed the espresso to put in tiny cup that will spill when driving. I asked if they can put in larger cup, they did but said from now on it will be in small cup. I said in this case I will get my coffee at Starbucks next door and the answer was : do what you gotta do man !! Customer service at its best.. I go there every day!! Will not be the case !!

Terri Santa Maria

Sausage egg and cheese on bagel sausage was cold on sandwich. Egg and cheese were fine.

Food: 3

Service: 5

Recommended dishes: Croissant

Sam Jacques

Lol everyone here is racist and unprofessional. Especially the managers. Never coming back to this location again.

E

Terrible location. Nothing more disheartening then ordering a Boston Cream and getting a plain stick donut

Jesse A. Mejia

The supervisor at this store is terrible. Whoever is the owner of this franchise, I am writing this review directly to you. You need to train your cashiers how to use the DD app better. Your cashiers told me that the DD app creates frustration for many customers and that they themselves struggle with how to redeem awards that customers have earned.Your Sunday morning supervisor for the shift that included the noon slot on Jan 15th is a poor reflection of your corporate values for customer service. Her extent of helping was to call customer service. She had no desire to provide assistance with the DD app and that is the reflection of the franchise owner. I visit this location often via the drive through and will stop supporting your business. Your employees lack education on the corporate tools offered to them and it reflects on the way they address your customers and the way you have trained them.You must do better.

Pete Gural

Small Black coffee is always

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