Starbucks

856 Cromwell Ave, Rocky Hill
(860) 257-3200

Recent Reviews

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Caitlin Miller

Addison is the best! They always make my drink correctly, even though I am picky & stubborn. They’re very patient and understanding. They always go above and beyond. <3

Atmosphere: 5

Food: 5

Service: 5

Cliff Vassal

I want to give a huge shoutout to Cheyenne, who always provides absolutely outstanding service when I visit. From the moment I walk in, she greets me with genuine warmth and a friendly smile that instantly makes my day better.

Cheyenne is attentive, patient, and incredibly knowledgeable. We always small talk and she is just an amazing person. You can tell she truly takes pride in her work.

What stands out the most is her positive attitude. She is always professional. In a busy environment, that kind of kindness and efficiency makes a huge difference.

Starbucks is lucky to have her on the team. Employees like her are the reason I keep coming back!

Atmosphere: 5

Food: 5

Service: 5

Addison Pancoast

Best Starbucks ever. Addison Rae is the best barista i’ve ever had. Great customer service and my drink is always made perfect.

Atmosphere: 5

Food: 5

Service: 5

Jeff W

Ordered my drink online and had a pretty confusing experience. At the call box, the person taking the order kept saying things like “ok they are still working on your drink,” which left me wondering if I should pull off or pull up. Honestly, it felt no different from someone just ordering right at the call box, so what’s the point of ordering ahead online? Then at the window, they asked for the names again, which added to the frustration. The drink itself was just okay.

Alexander Pozarlik

Great vibes

Atmosphere: 5

Food: 5

Service: 5

JJ FSHNG

My go-to! I live within two miles of four total locations, this is the best imo. Service is exceptional and I am not in agreement with other reviews regarding the service at this location. I have been a patron for 2.5 years and am always greeted with smiles and warmth! The staff are very professional and BUSY, yet still manage to make sure folks are satisfied and out the door quickly. As an employer, I value their dedication, service, and refinement, even on those frigid January mornings! Great management, great crew, drinks crafted with care and consideration, location clean and well kept. Thanks again Starbucks!

Atmosphere: 5

Food: 4

Service: 5

Victoria Geary

Addison Rae is an absolute doll! They need a raise immediately. BEST customer service EVER. Addison if you see this - thank you for making my day so much better!

Service: 5

عبدالله الحارثي

I had a great experience at this Starbucks location today. A staff member named Ammar was incredibly kind, professional, and welcoming. He went above and beyond to make sure everything was perfect. Truly appreciated his positive energy and excellent service! Thanks Bro.💙

Service: 5

Helen Iemets

Rude CS, no help, no response.

Scott Ferrell

Standard starbucks. Drinks were good, drive thru took a little wait.

Atmosphere: 4

Food: 4

Service: 4

Richard. Atkins

Overpriced. Overated. Gimmicky

Robert Latulippe

Everything in line with the Starbucks experience you expect.

Atmosphere: 4

Food: 4

Service: 4

Glenn Colby

Glenn order Starbucks. Starbucks makes drink in timely fashion. Glenn happy. 10/10

Atmosphere: 5

Food: 5

Service: 5

Christopher

Everything about my drink was perfect, and the barista Alizya was so polite and kind. I did notice that it was understaffed a bit, they definitely should work on hiring some extra help especially for huge rushes.

Atmosphere: 5

Food: 5

Service: 5

Raul Nazario

Drinks suffering in quality, not sure if its even the stores fault or the products they’re forced to buy/use.

Atmosphere: 4

Service: 3

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