Starbucks
856 Cromwell Ave, Rocky Hill
(860) 257-3200
Recent Reviews
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Addison Rae is an absolute doll! They need a raise immediately. BEST customer service EVER. Addison if you see this - thank you for making my day so much better!
Service: 5
I had a great experience at this Starbucks location today. A staff member named Ammar was incredibly kind, professional, and welcoming. He went above and beyond to make sure everything was perfect. Truly appreciated his positive energy and excellent service! Thanks Bro.💙
Service: 5
Rude CS, no help, no response.
Standard starbucks. Drinks were good, drive thru took a little wait.
Atmosphere: 4
Food: 4
Service: 4
Overpriced. Overated. Gimmicky
Everything in line with the Starbucks experience you expect.
Atmosphere: 4
Food: 4
Service: 4
Glenn order Starbucks. Starbucks makes drink in timely fashion. Glenn happy. 10/10
Atmosphere: 5
Food: 5
Service: 5
Everything about my drink was perfect, and the barista Alizya was so polite and kind. I did notice that it was understaffed a bit, they definitely should work on hiring some extra help especially for huge rushes.
Atmosphere: 5
Food: 5
Service: 5
Drinks suffering in quality, not sure if its even the stores fault or the products they’re forced to buy/use.
Atmosphere: 4
Service: 3
Ordered and ice chai latte with oat milk here just a little but ago.. and then was handed a warm drink. Said oh I’m so sorry this was supposed to be iced. Then they said okay.. and took it back. Later they came to the window and tried to blame me for my drink being wrong? I don’t like being belittled for something that was not my fault and for just ordering something off their menu. Will not be returning to this location— next time you get an order wrong instead of trying to blame the customer please just say I’m sorry and make it right? I don’t need a speech about how you think I only said tea and the explanation of what a chai tea is. Also when they “fixed it” it tasted awful and now I’m out $8 because apparently me ordering something off the menu with just oat milk is an issue 😞
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The two cups together just fill up a cup. large ?? Liar!!
Food: 1
The drive through person was rude. Didn't even acknowledge could be very well that she was racist. Because I'm a person of color and she is white with blond hair and blue eyes. So I'm gonna assume that she's a racist and that she just had a problem serving a person a color because she didn't even acknowledge me. Didn't even say thank you or hello. Nothing practically just threw the bag with the cake pop at me.
It's 6:23 PM and it is Saturday. September twenty eighth really really poor service
Atmosphere: 1
Food: 4
Service: 1
Pretty good coffee better than dunkin' donuts
Atmosphere: 4
Food: 4
Service: 4
Came here as a walk-in on Aug. 27 at 8am and was told one espresso machine was down and there would be a 15 minute wait for my drink, which is fine. 25 minutes later, I asked where my drink was in the queue — they told me it would be 30 minutes minimum because they hadn’t processed the drink order yet. Meanwhile, there were drinks waiting on the counter that were waiting there longer than me. A terrible experience.
Service: 1
Starbucks, what can I say? You want a great cup of coffee . Starbucks got you !!!! After a long, hard day. I park in the parking lot, turn on my favorite jazz station, and relax .
Atmosphere: 5
Food: 5
Service: 5
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