Subway
1 New London Rd, Salem
(860) 885-1985
Recent Reviews
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Ok. It's a Subway
If I could give it 0 stars I would! This was the most disappointing, saddest and expensive sandwich I have ever had!
3 times in a row I went in after it said mobile order was ready. Waited 15 minutes inside at that point. Food (hot sub) was cold. Skip and go somewhere else
The is THE WORST Subway I have ever been to! Among so many Terrible things like communication issues, stock of available items and the employees being rude.. the quality of the sandwiches is unacceptable. I paid XTRA for 50% more meat on 2 of my 3 sandwiches… you can see by the 3 super thin pieces of ham… I did NOT get what I ordered! They were out of most chips… and I ordered bottled Diet Coke and received fountain. Only one girl made sandwiches while two
Other male whispered to each other… this was my 2nd visit… 1st was just as bad. Will NEVER go back here!
Atmosphere: 2
Food: 2
Service: 1
Staff were friendly and provided prompt service. Chicken teriyaki sub was excellent as usual. Prime location at the Salem circle.
Atmosphere: 5
Food: 5
Service: 5
Barely had any tuna on my sub. Felt like a half serving on my footlong
Atmosphere: 3
Food: 1
Service: 2
Not worth the time. Horrible place since new owners. People are cheap and don’t properly make what they sell. I got a grinder and the worker only put like 2 pieces of meat on it. Dont waste your time.
Atmosphere: 1
Food: 1
Service: 1
wasted time. The work schedule is incorrect.
If I could give it a 0 rating I would. First it took the two employers to attend one customers order which took them about 20 mins, then we couldn’t understand what they were saying. Barely talk English which it NOT ok to leave not one but two employers taking over the entire store without knowing how to speak at least proper English. Then we paid as meals which is already expensive but the ice machine was not working and the drinks were hot and the sodas were flat. I told him that I was not going to drink that hot and flat but we paid for a drink so he said he would charge us more for the bottle drinks. I said no because the machine was messed it and that was not our fault and he had already charged us. Is their responsibility to keep everything clean, organize and in working service. We were in there for lunch and had to return to class and had only 10 mins left to eat since they took so long to take our order. He had no other choice than to let us grab the bottled drinks which made him upset but I was already upset myself with the bad service we received and not under them was frustrating enough. The tables were dirty. The lettuce and spinach were not fresh and had an after taste which I couldn’t finish my meal. On top of that when I bite into my cookie it was stale and the taste was like old cookies. I was so so upset We got a stomach pain after. Had to finish our classes while in pain. The more expensive the food gets in restaurants the less effort they put in it, less fresher, less quality and less customer service skills.
Atmosphere: 1
Food: 1
Service: 1
Good food ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite for Kids
Restaurantji Recommends
Ordered a salad. It didn’t even fill half the bowl. Frequently go to Colchester and Niantic chains and the bowl is filled and over 2 dollars cheaper. Last time will be going to this one.
Atmosphere: 1
Food: 1
Service: 1
The employees looked high and took 20 minutes to make 2 online order subs and had me waiting to order my food. I should have walked out because the sub that I got had bread that was completely inedible and tasted stale. Really disappointing. No public restrooms was a let down as well. One of the employees was picking her nose too. Just gross.
Atmosphere: 1
Food: 1
Service: 1
“NO PUBLIC BATHROOMS”. I’ve never heard of a Subway with no public bathrooms. I thought it was a franchise requirement. Got news for you, mgmt: no bathroom=no business from me! I got a full bladder & need to take care of that first! You think I’m going to go across the street to the Shell/Henny Penny to use the bathroom, & then come back to you to buy food?! Hell no! THEY got my business.And the Dunkin in the same plaza also has a “NO PUBLIC REST ROOMS” sign on their door. Probably the same franchisee.I see the response from the mgr(?). I give you kudos for at least responding. For that I upped my review from 1 star to 3. I can only say that if that’s the case the town shouldn’t allow restaurants in the plaza. Or maybe they shouldn’t have allowed commercial development in a wetlands at all. And you should’ve picked a better location for your franchise. How is it that the short distance of across the street is able to have a public bathroom??
Got there at 7:20 and the doors were locked, lights were on and the open sign was on 5th time this has happened
Left before ordering. This place is dangerously filthy.....at 11:30 in the morning. Disgusting.
Atmosphere: 1
Food: 1
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