Starbucks Coffee Company
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Starbucks Reviews
166 ratings
Share your opinion about Starbucks Coffee Company
Great coffee & lots of choices for snacks
I usually have a great experience here, but not yesterday. Ordered ahead, just a plain iced coffee. Told the server at the drive thru that I had a mobile order. Waited a long time at the window. Couldn't get anyone's attention so I beeped my horn. Server got very angry with me, said I didn't identify it was a mobile order (which I did). She never opened the window to ask me what I ordered. Not a good experience at all.
We called in our order. When we arrived the order was ready. They even waited to see if I needed additional sweetness. I tasted, my Chai, and it was perfect. They went beyond. I was very grateful.
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
Starbucks Coffee Company offers a generally positive experience with friendly and attentive staff, especially during weekdays. Customers often praise the employees for their politeness, pleasant demeanor, and ability to make good coffee and drinks, with many noting that their orders, such as caramel frappes and chai, are consistently perfect and satisfying. The drive-thru service is also appreciated for being quick and friendly, making simple trips pleasant and changing the mood of the day. Customers value the extra effort when staff wait to see if additional sweetness is needed or when they prepare drinks with care. However, some reviews mention inconsistent service quality, particularly during weekends, where staff can be rude or less attentive, and in one case, staff appeared disinterested or rushed, affecting the overall experience. There are also comments about the difficulty accessing the location from the highway and the importance of ordering ahead at early hours to avoid chilly conditions. Overall, Starbucks Coffee Company is recognized for its good drinks, friendly weekday staff, and convenient service, though experiences can vary depending on the time and staff on duty.