Dunkin'
1450 Southford Rd, Southbury
(203) 262-8559
Recent Reviews
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The service stood out. The 2 young men behind the counter made my daughters and I visit more enjoyable than usual.
Thank you.
Edit: Unfortunately things have changed since my last review. The employees are still courteous and friendly. But te food consistently has a strong aftertaste of disinfectant spray. I tried it a few times hoping it was a one off. But nope. I started going to a different Dunkin' Donuts for the last couple months. Today I decided to give this location one more shot. Sadly my bagel sandwich had a very strong taste of disinfectant spray... again. I trew it away. Again. I will not be returning to this Dunkin' Donuts.
Spray the cleaner on the rag while facing away from the food. Not directly at the surfaces you're looking to clean. Especially when those surfaces have food in close proximity.
Atmosphere: 4
Food: 4
Service: 5
Fast service on a Saturday afternoon. We waited zero minutes for our food when we dined in. The staff were eager to help my need. They also have a cute turkey with positive Thanksgiving message. This is an exemplary DD we loved! You can’t beat it’s location or service!
Atmosphere: 5
Food: 5
Service: 5
Worst dunkin ever. I have been here like 6 times. Takes them over 20 mins to make an order even mobile orders. NO EXAGGERATION! And 4 out of 6 times got it wrong. The poor manager runs around trying to do it all bc all his employees and lazy and rude. My son just came over and happened to stop there and just complained of the same thing. They really need to get their shit together. I now go 10 mins out of the way to go to any dunkin except that one. If I could give it zero stars I would
Going down hill fast
Atmosphere: 1
Food: 1
Service: 1
Love the food love the staff this is my favorite Dunkin' donuts ever
Atmosphere: 5
Food: 5
Service: 5
Don't waste your time. Can't make a simple order
Atmosphere: 2
Food: 2
Service: 1
worst dunkin ever.
Atmosphere: 1
Food: 1
Service: 1
Got served a bagel that was probably a day old with a millimeter of cream cheese on it for $3.50. Tapping on it sounded like rapping your knuckles on a table. Took 2 bites and had to bin it. Consistently terrible location with a revolving door of workers so this is no surprise.
Atmosphere: 1
Food: 1
Service: 1
This is one of those Dunkin’s that just can’t get their priorities straight. If you order in house, prepare to wait even if you are the only one there as they will work on many mobile orders before beginning yours. I’ve waited on a plain bagel with cream cheese while I was the only one there.
Next issue is they often mess your order up. Multiple times now my simple coffee has been wrong. Today I ordered a mocha latte, it says mocha in the cup, but it is plain.
Atmosphere: 1
Food: 1
Service: 1
The worst
Restaurantji Recommends
Coffee was fresh, staff was friendly
Atmosphere: 4
Food: 4
Service: 4
Coffee was fresh, staff was friendly
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Muffins, Egg and Cheese, Bagel
The staff is very nice. And you get great customer service!!
Parking: Parking is right next to the door.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
The service stood out. The 2 young men behind the counter made my daughters and I visit more enjoyable than usual.
Thank you.
Kid-friendliness: The 2 young men behind the counter made us feel like we were at a friend's house. That's how you do customer service.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Munchkins Donut Hole Treats
Staff was very friendly and helpful
Service: 5
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