Dunkin'
1450 Southford Rd, Southbury
(203) 262-8559
Recent Reviews
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Going down hill fast
Atmosphere: 1
Food: 1
Service: 1
Love the food love the staff this is my favorite Dunkin' donuts ever
Atmosphere: 5
Food: 5
Service: 5
Don't waste your time. Can't make a simple order
Atmosphere: 2
Food: 2
Service: 1
worst dunkin ever.
Atmosphere: 1
Food: 1
Service: 1
Got served a bagel that was probably a day old with a millimeter of cream cheese on it for $3.50. Tapping on it sounded like rapping your knuckles on a table. Took 2 bites and had to bin it. Consistently terrible location with a revolving door of workers so this is no surprise.
Atmosphere: 1
Food: 1
Service: 1
This is one of those Dunkin’s that just can’t get their priorities straight. If you order in house, prepare to wait even if you are the only one there as they will work on many mobile orders before beginning yours. I’ve waited on a plain bagel with cream cheese while I was the only one there.
Next issue is they often mess your order up. Multiple times now my simple coffee has been wrong. Today I ordered a mocha latte, it says mocha in the cup, but it is plain.
Atmosphere: 1
Food: 1
Service: 1
The worst
Coffee was fresh, staff was friendly
Atmosphere: 4
Food: 4
Service: 4
Coffee was fresh, staff was friendly
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Muffins, Egg and Cheese, Bagel
The staff is very nice. And you get great customer service!!
Parking: Parking is right next to the door.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
Restaurantji Recommends
The service stood out. The 2 young men behind the counter made my daughters and I visit more enjoyable than usual.
Thank you.
Kid-friendliness: The 2 young men behind the counter made us feel like we were at a friend's house. That's how you do customer service.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Munchkins Donut Hole Treats
Staff was very friendly and helpful
Service: 5
Never bo muffins 630am
Atmosphere: 3
Food: 1
Service: 3
I can't think of a time I've actually seen people walk in, wait for a while and give up and walk out in a Dunkin.
We ordered through the app 10 minutes prior. They did not have the drinks ready. Had to ask while there was a huge line. Food was cold because we had to wait forever to get our drinks made.
Three people kept coming back in saying that their orders were messed up.
Atmosphere: 3
Food: 5
Service: 1
What in the world is going on here? Just came here to order a drink and some food and it’s a disaster. The kid working the register is clueless, barely spoke and had no idea what he was doing, maybe he’s new. The girl making the food is fast but didn’t get my order right. Asked for extra butter on my bagel and they barely put any on at all so I’m eating a dry piece of garbage, the bagel is stale. I also ordered a donut which I never got. The manager comes out and starts moaning about the drink machine not working then starts asking people what they ordered. A disorganized mess here!
Atmosphere: 1
Food: 1
Service: 1
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