This location has turned it around within the past 6 months. We came last year and it was not a good experience. We decided to give it another shot and the management, staff, and food were amazing. Great turnaround.
Atmosphere: 5
Food: 5
Service: 5
One Night With Beam
Food wasn't just cold but there was human hair in Waterbury
Atmosphere: 5
Food: 5
Service: 5
Corey Smith
Austin was super attentive, had a great memory and made sure our cups were never empty. We’ll be coming back to see him specifically and if his behavior is indicative of this Chillis staff as a whole then you will absolutely be taken care of.
Atmosphere: 5
Food: 5
Service: 5
Kristina Bloom
Dinner out with friends 😋
Atmosphere: 5
Food: 5
Service: 5
Christopher S
Angel went above and beyond and the food was perfect! Will eat here again and again! Love chilis!
Atmosphere: 5
Food: 5
Service: 5
Luis Vega
What a polite staff and clean restaurant. Our server Milton was excellent, very fun. Food was delicious and I can’t wait to come back!!
Atmosphere: 5
Food: 5
Service: 5
Olivia Fantasia
First time going to chilis had to wait about 5 minutes for a booth which isn’t bad at all. Food was good, we will be going back! Service was great, very nice staff.
Atmosphere: 5
Food: 4
Service: 5
Becca J
The Chili’s in Cromwell is better.
Atmosphere: 3
Food: 4
Service: 3
Miguel Crespo
What ever was changed good job!!! This place was delicious
Our service was fine, but our food was awesome. My salmon (with vegetables: broccoli and asparagus) was delicious, and my husband said his hamburger (and corn) was excellent, too. We were very pleased.
Atmosphere: 4
Food: 5
Service: 4
Ellie McAdam
Fast efficient service! Great food!
Atmosphere: 5
Food: 5
Service: 5
Chrisanne Kayser
I had a great first date here yesterday. My date had never had chicken nachos or a rum and coke.
He sent me a message this morning saying how much he loved the food and the drinks 🍸
Atmosphere: 5
Food: 5
Service: 5
Keith Engie
Food is always great.First time at this location. Food was good, but the people weren't very friendly
Atmosphere: 2
Food: 4
Service: 4
Cynthia St. Hilaire
I went to Chili's a few weeks ago. I had been there a few times in recent months. What I find totally disgusting about Chili's is the restaurant is not clean. The floors are dirty and the bathroom is absolutely disgusting. The toilets were overflowing and I almost felt compelled to call the health department. Chili's needs to clean up their act and clean up their restaurant. The restaurant is filthy and if what the customer can see is filthy, and the cooks are using the bathrooms that are absolutely filthy then I feel like the kitchen isn't that clean either. Perhaps the health department should make a visit. Service is okay, food is okay
Wishing my brother a happy birthday! He was very happy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lava Cake, Quesadilla Explosion Salad
This location has turned it around within the past 6 months. We came last year and it was not a good experience. We decided to give it another shot and the management, staff, and food were amazing. Great turnaround.
Atmosphere: 5
Food: 5
Service: 5
Food wasn't just cold but there was human hair in Waterbury
Atmosphere: 5
Food: 5
Service: 5
Austin was super attentive, had a great memory and made sure our cups were never empty. We’ll be coming back to see him specifically and if his behavior is indicative of this Chillis staff as a whole then you will absolutely be taken care of.
Atmosphere: 5
Food: 5
Service: 5
Dinner out with friends 😋
Atmosphere: 5
Food: 5
Service: 5
Angel went above and beyond and the food was perfect! Will eat here again and again! Love chilis!
Atmosphere: 5
Food: 5
Service: 5
What a polite staff and clean restaurant. Our server Milton was excellent, very fun. Food was delicious and I can’t wait to come back!!
Atmosphere: 5
Food: 5
Service: 5
First time going to chilis had to wait about 5 minutes for a booth which isn’t bad at all. Food was good, we will be going back! Service was great, very nice staff.
Atmosphere: 5
Food: 4
Service: 5
The Chili’s in Cromwell is better.
Atmosphere: 3
Food: 4
Service: 3
What ever was changed good job!!! This place was delicious
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Our service was fine, but our food was awesome. My salmon (with vegetables: broccoli and asparagus) was delicious, and my husband said his hamburger (and corn) was excellent, too. We were very pleased.
Atmosphere: 4
Food: 5
Service: 4
Fast efficient service! Great food!
Atmosphere: 5
Food: 5
Service: 5
I had a great first date here yesterday. My date had never had chicken nachos or a rum and coke.
He sent me a message this morning saying how much he loved the food and the drinks 🍸
Atmosphere: 5
Food: 5
Service: 5
Food is always great.First time at this location. Food was good, but the people weren't very friendly
Atmosphere: 2
Food: 4
Service: 4
I went to Chili's a few weeks ago. I had been there a few times in recent months. What I find totally disgusting about Chili's is the restaurant is not clean. The floors are dirty and the bathroom is absolutely disgusting. The toilets were overflowing and I almost felt compelled to call the health department. Chili's needs to clean up their act and clean up their restaurant. The restaurant is filthy and if what the customer can see is filthy, and the cooks are using the bathrooms that are absolutely filthy then I feel like the kitchen isn't that clean either. Perhaps the health department should make a visit. Service is okay, food is okay
Atmosphere: 2
Food: 3
Service: 3
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