This location is usually pretty solid compared to the other ones I’ve been to. Good portions/food quality and much cleaner than most other Chipotles.
EZ Pokhrel
This used to be one of my favorite locations, but today the experience was disappointing. The associate preparing my burrito bowl was unfriendly and kept making faces whenever I asked for something. She even went to the back to add an item, which made me wonder if she used old food. I’ve never had an experience like this here before. I hope she can improve her customer service, because one person can ruin the reputation of the whole location.
Atmosphere: 1
Food: 1
Service: 1
Bill A
Food was good, been here a few times. Unfortunately it always dirty dining in, at the tables and on the floor, and not one employee comes out to clean. Also, the ice machine is always broken??
Santino DeSimone
The Staff doesn’t know how to roll a burrito there was holes in my burrito i’m so upset from this truly saddening then a worker bumped into me while i was trying to throw my trash away im so upset that i just wasted my money
Atmosphere: 1
Food: 2
Service: 1
Amy
Southington Chipotle I’m so disgusted. Will never order chipotle again. Placed online order and not once but twice there was a hair in my food. I contacted the 1-800 number to inform them and stated will contact store manager and I get a coupon for a free item that says please try us again which couldn't believe this happened again.
Atmosphere: 2
Food: 1
Service: 2
Matthew Reardon
Will be avoiding this location in future. It is consistently lackluster. Often understaffed and out of basics like utensils. Think the staff try their best but the management of this location is hurting the chipotle brand overall.
Atmosphere: 3
Food: 3
Service: 2
Apprise Travel
The staff was friendly and helpful but unfortunately the meal was far too salty. The rice was so salty that both people in my party couldn't eat it.
Atmosphere: 5
Food: 1
Service: 5
Kat Medes
Don't eat here unless you want foreign objects like metal key rings in your guac.
Can't get a human if you try to call the store, if you call corporate they make you jump through hoops and 4 steps to get a refund. Go to moes across the street, haven't gotten metal objects in their food.
Atmosphere: 1
Food: 1
Service: 1
Rez DK
If I could give 0 stars I most definitely would. They need to hire new people at this location because the ones that they currently have are a waste of space. The food & service are trash. Please save your time and money.
Atmosphere: 1
Food: 1
Service: 1
idkman what
Staff Maybe manager had a attitude this evening for mistakes made by the store , not professional and not happy with treatment
Please hire new management/cooks! This is the worst chipotle i have ever had! Or just shut downn
Food: 1
Jaylin Sutton
Shut this location down
angadpal singh
this lowkey gotta be the worsr chipotle in the world 😭😭, i swear they never have anything and all the workers got attitudes for no reason. I was patiently waiting for my food last time like a good boy and the cashier lady through my food at me and just said here 😔
Jerome Houle
As I am going down the line I asked for guacamole and the worker put half of it on the counter. She completely missed my bowl. When I asked if she could add more she did and then at check out I asked if she charged me for double guacamole. She had no reason to charge me extra for something that was her fault. Then as we were walking out the same worker cut off my friends and I to get out of work. Absolutely ridiculous. Will never go back.
This location is usually pretty solid compared to the other ones I’ve been to. Good portions/food quality and much cleaner than most other Chipotles.
This used to be one of my favorite locations, but today the experience was disappointing. The associate preparing my burrito bowl was unfriendly and kept making faces whenever I asked for something. She even went to the back to add an item, which made me wonder if she used old food. I’ve never had an experience like this here before. I hope she can improve her customer service, because one person can ruin the reputation of the whole location.
Atmosphere: 1
Food: 1
Service: 1
Food was good, been here a few times. Unfortunately it always dirty dining in, at the tables and on the floor, and not one employee comes out to clean. Also, the ice machine is always broken??
The Staff doesn’t know how to roll a burrito there was holes in my burrito i’m so upset from this truly saddening then a worker bumped into me while i was trying to throw my trash away im so upset that i just wasted my money
Atmosphere: 1
Food: 2
Service: 1
Southington Chipotle I’m so disgusted. Will never order chipotle again. Placed online order and not once but twice there was a hair in my food. I contacted the 1-800 number to inform them and stated will contact store manager and I get a coupon for a free item that says please try us again which couldn't believe this happened again.
Atmosphere: 2
Food: 1
Service: 2
Will be avoiding this location in future. It is consistently lackluster. Often understaffed and out of basics like utensils. Think the staff try their best but the management of this location is hurting the chipotle brand overall.
Atmosphere: 3
Food: 3
Service: 2
The staff was friendly and helpful but unfortunately the meal was far too salty. The rice was so salty that both people in my party couldn't eat it.
Atmosphere: 5
Food: 1
Service: 5
Don't eat here unless you want foreign objects like metal key rings in your guac.
Can't get a human if you try to call the store, if you call corporate they make you jump through hoops and 4 steps to get a refund. Go to moes across the street, haven't gotten metal objects in their food.
Atmosphere: 1
Food: 1
Service: 1
If I could give 0 stars I most definitely would. They need to hire new people at this location because the ones that they currently have are a waste of space. The food & service are trash. Please save your time and money.
Atmosphere: 1
Food: 1
Service: 1
Staff Maybe manager had a attitude this evening for mistakes made by the store , not professional and not happy with treatment
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Always a melting pot
Atmosphere: 5
Food: 4
Service: 3
Please hire new management/cooks! This is the worst chipotle i have ever had! Or just shut downn
Food: 1
Shut this location down
this lowkey gotta be the worsr chipotle in the world 😭😭, i swear they never have anything and all the workers got attitudes for no reason. I was patiently waiting for my food last time like a good boy and the cashier lady through my food at me and just said here 😔
As I am going down the line I asked for guacamole and the worker put half of it on the counter. She completely missed my bowl. When I asked if she could add more she did and then at check out I asked if she charged me for double guacamole. She had no reason to charge me extra for something that was her fault. Then as we were walking out the same worker cut off my friends and I to get out of work. Absolutely ridiculous. Will never go back.
Food: 1
Service: 1
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