I love the staff here at 790 west st, the atmosphere is always so positive ; the drinks are amazing and they never fail to make my day. thank you to the amazing staff here!!! XD
Atmosphere: 5
Food: 5
Service: 5
Lynne Marie
This is a GREAT DD store!!! The MORNING Staff is Incredible!!! I go every day from work and they never disappoint me!!! I appreciate my morning crew and want to say THANK YOU for helping to make the work day go by!!! Specially my Boo!!! Thank you Morning Crew you guys Rock!!!!
Atmosphere: 5
Food: 5
Service: 5
Leslie W
I had an oatmilk espresso a few days ago and the milk was rotten and made me terribly sick. Will NOT be going back and I do not recommend it to anyone else if you value your stomach. Also the lady Sarah who works there treats other staff members so rudely. I was astonished. This used to be my favorite Dunkin
Atmosphere: 1
Food: 1
Service: 1
Betty Miller
Fast and fresh coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
Dakota Hendricks
They locked the door well before closing and flipped us off
Service: 1
Jello_Fish
Absolutely unacceptable wait times. I work down the street and go out of my way NOT to come to this location. I have regularly waited at the drive thru window for nearly 10 minutes without even seeing a single person, let alone my food, without ANY cars in line in front of me. On top of that, my order has been completely wrong on multiple occasions. Absolutely horrendous. Do not come here
Atmosphere: 1
Food: 1
Service: 1
Jasmine Odess
Jenna and Daniel are both amazing, basically cured my cancer with how sweet and efficient they both are
Atmosphere: 5
Food: 5
Service: 5
lynn hawk
I went there tonight at 6:15. And order to tea, it was a large tea with milk 5 sugars, 2 tea bags. I gave them a 10. They gave me my change. I left, I went back because they made my tea wrong. And the girl attacked me screaming at me telling me that she needed a receipt, which they never gave me receipt. I just asked if she could remake it. And she was screaming at me, said i did go there ,she would not give me her name.So I could talk to the manager in the morning, and I'd go there.Every single day twice a day. So disgusting with the way she was. I will be calling in the am
Only got a refresher but friendly and drive thru was fast
RJay does it all !!!!
We come here every weekend Saturday and Sunday and while the coffee is really good but the service sucks and its not getting any better for example my partner and I waited at the register for almost 10 minutes before we got any attention mind you there are 9 employees just walking around aimlessly doing nothing but checking there phones every 2 seconds.. this crap is getting crazy
Atmosphere: 1
Food: 1
Service: 1
Roxanne Mirando
Their rewards suck!! Not everyone drinks coffee!! It's not that hard to go back to the east it used to be coffee OR tea inorder to get a reward or badge!!
Atmosphere: 3
Food: 3
Service: 4
Julie
Meal deal 6 dollars not bad 5 would have been a deal.
Atmosphere: 5
Food: 5
Service: 5
willy
I come to this location every so often, typically in the morning. Whenever I come by the drive thru, the wait is exceptionally long. While waiting in line, I can hear the man at the window cackling with other customers for 5 minutes per customer. It’s getting ridiculous! To the point where I don’t think I can visit this location any longer, which is beyond a shame since I live right next door. The unprofessional behavior of the employee at the window is frankly baffling. While I appreciate friendly service, holding up the entire line for extended personal conversations is unacceptable. It creates a negative experience for everyone else. This excessive wait time consistently throws off my schedule and makes it impossible to grab a quick coffee before work or other commitments. It's incredibly frustrating to be stuck in a drive-thru line for so long due to unnecessary chatting. I'm genuinely disappointed that I'm being forced to consider other coffee options. Living so close, this location should be my go-to, but the consistently slow and unprofessional service makes it impossible to justify. I hope management addresses this issue before they lose more customers.
Great clean store
Atmosphere: 5
Food: 5
Service: 5
I love the staff here at 790 west st, the atmosphere is always so positive ; the drinks are amazing and they never fail to make my day. thank you to the amazing staff here!!! XD
Atmosphere: 5
Food: 5
Service: 5
This is a GREAT DD store!!! The MORNING Staff is Incredible!!! I go every day from work and they never disappoint me!!! I appreciate my morning crew and want to say THANK YOU for helping to make the work day go by!!! Specially my Boo!!! Thank you Morning Crew you guys Rock!!!!
Atmosphere: 5
Food: 5
Service: 5
I had an oatmilk espresso a few days ago and the milk was rotten and made me terribly sick. Will NOT be going back and I do not recommend it to anyone else if you value your stomach. Also the lady Sarah who works there treats other staff members so rudely. I was astonished. This used to be my favorite Dunkin
Atmosphere: 1
Food: 1
Service: 1
Fast and fresh coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
They locked the door well before closing and flipped us off
Service: 1
Absolutely unacceptable wait times. I work down the street and go out of my way NOT to come to this location. I have regularly waited at the drive thru window for nearly 10 minutes without even seeing a single person, let alone my food, without ANY cars in line in front of me. On top of that, my order has been completely wrong on multiple occasions. Absolutely horrendous. Do not come here
Atmosphere: 1
Food: 1
Service: 1
Jenna and Daniel are both amazing, basically cured my cancer with how sweet and efficient they both are
Atmosphere: 5
Food: 5
Service: 5
I went there tonight at 6:15. And order to tea, it was a large tea with milk 5 sugars, 2 tea bags. I gave them a 10. They gave me my change. I left, I went back because they made my tea wrong. And the girl attacked me screaming at me telling me that she needed a receipt, which they never gave me receipt. I just asked if she could remake it. And she was screaming at me, said i did go there ,she would not give me her name.So I could talk to the manager in the morning, and I'd go there.Every single day twice a day. So disgusting with the way she was. I will be calling in the am
Service: 1
Horrible
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Only got a refresher but friendly and drive thru was fast
We come here every weekend Saturday and Sunday and while the coffee is really good but the service sucks and its not getting any better for example my partner and I waited at the register for almost 10 minutes before we got any attention mind you there are 9 employees just walking around aimlessly doing nothing but checking there phones every 2 seconds.. this crap is getting crazy
Atmosphere: 1
Food: 1
Service: 1
Their rewards suck!! Not everyone drinks coffee!! It's not that hard to go back to the east it used to be coffee OR tea inorder to get a reward or badge!!
Atmosphere: 3
Food: 3
Service: 4
Meal deal 6 dollars not bad 5 would have been a deal.
Atmosphere: 5
Food: 5
Service: 5
I come to this location every so often, typically in the morning. Whenever I come by the drive thru, the wait is exceptionally long. While waiting in line, I can hear the man at the window cackling with other customers for 5 minutes per customer. It’s getting ridiculous! To the point where I don’t think I can visit this location any longer, which is beyond a shame since I live right next door. The unprofessional behavior of the employee at the window is frankly baffling. While I appreciate friendly service, holding up the entire line for extended personal conversations is unacceptable. It creates a negative experience for everyone else. This excessive wait time consistently throws off my schedule and makes it impossible to grab a quick coffee before work or other commitments. It's incredibly frustrating to be stuck in a drive-thru line for so long due to unnecessary chatting. I'm genuinely disappointed that I'm being forced to consider other coffee options. Living so close, this location should be my go-to, but the consistently slow and unprofessional service makes it impossible to justify. I hope management addresses this issue before they lose more customers.
Atmosphere: 1
Food: 1
Service: 1
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