This is unfortunately the closest Dunkin and I make it a point to always try and go to the next Dunkin because this place NEVER gets my drink right. Flies all over the food sometimes.
Atmosphere: 4
Food: 2
Service: 2
Ozer Sakli
This D&D is a joke, the employees are clueless, talking among each other instead of paying attention to what I am ordering and no personality whatsoever will never go there again
Atmosphere: 1
Food: 1
Service: 1
MR. OPP
Victoria was so sweet, helpful, and professional. Would definitely revisit.
Atmosphere: 5
Food: 5
Service: 5
Suckotaco
Took my grandkids here with me. Grandkids like the donut. Could be a bit better on the sandwich. Was a bit burned, my bacon egg and cheese on bagel
Atmosphere: 4
Food: 5
Service: 3
Mary-Ann Kucher
I can't taste their food, because I only night a coffee. The counterperson was very nice and helpful. The store doesn't provide staff with a list of potential allergens in their food (in my case, it was dairy), so I was unable to buy any food. Clearly, it wasn't their fault. I did suggest they mention it to the franchise owner so they can have the information available when needed. The store was very clean and had an open concept feel. A plant or two might give it a less sterile feel; it's just a thought.
Atmosphere: 4
Service: 5
Katie Lynn Cunningham
I have never left a review in my life. EVERY time I go to this Dunkin they make EVERY SINGLE THING WRONG. Then when I ask for them to fix it, there's a whole problem. (Example: medium iced coffee, 5&5 caramel... They remade this THREE times and it was still wrong so I just took it). I preorder on the app, so this should not be an issue. I rarely come to this Dunkin, the past 4 times I have, nothing is right. 10/10 don't recommend. Managers- get your staff together. The prices of Dunkin have skyrocketed and yet everything your store is turning out is horrible and your workers don't care? 😬
Atmosphere: 1
Food: 1
Service: 1
RAH RAH
I work dennys down the road and I always go here and the staff is so nice and helpful never had an issue. Going there at 6am today cause I need there coffe....
Jennifer Simpson
Went through drive through. The girl taking the order was less than enthusiastic to be working cause she couldn't even crack a smile. I ordered a medium frozen coffee and two orders of the snackin bacon. My frozen coffee was good but I thought the snackin bacon came with 8 halves (or 4 full slices)of bacon... One of my orders only had four halves (2 whole slices) and my second order only had 5.5 halves (2.5 slices). Pretty upset cause I paid for two orders and barely got one full order. I didn't notice this until I was already on the highway on my way home which is almost an hour away. I will not be coming back just to have a small order like that fixed, but I really feel if you have people working at the window and on the food line they should know the menu so that people don't lose out on their hard-earned money when they decide to treat themselves
Atmosphere: 2
Food: 1
Service: 2
Pasquale Albino
It was ok they messed up my order twice but tried to fix it but was wrong again. My buddy was with me and waited 20 min for his bagel.
Atmosphere: 5
Food: 2
Service: 2
Recommended dishes: Bagel
Emad Alnas
This second time the coffee was like hot water and I tried to tell them about last order The person was doesn’t care
So I went to Dunkin and when me and My friend walked in we witnessed this poor girl getting bullied for no reason whatsoever we were appalled by what we saw the store was absolutely dirty none of the employees were doing their job even then they always have a look on their face like they don’t wanna be there it makes it look bad at a work environment their making us think they don’t wanna even be there to take our order it was ridiculous the bathroom smelled the sink was absolutely dirty in the bathroom every time I walk in their just standing around with angry looks on their face as if they don’t wanna serve to us it’s ridiculous it seems like the manager also lets them do what they want from the look of the store when me and my friend walked in it seems like this Dunkin should really have a health inspection cuz I can assure you there probably is health codes the place is always so dirty
Atmosphere: 1
Service: 1
Syd
I'm sorry but this place is absolute garbage. When my friend and I approached the location, we were appalled by how disgusting the room was and the staff... Forget it. They all act so amateur and inappropriate for a work setting. They also don't look like they want to be there which is enough for me to realize the type of service we're getting. Oh and while I was there, there was an incident where a girl got bullied there and we were in utter shock by how rude some of these people are. The food was also pretty mid because the employees look like they don't care being here. Sorry but if I can give this place zero stars I would. I will never come back!
Atmosphere: 1
Food: 1
Service: 1
meriem aouissi
I usually enjoyed Dunkin’ Donuts especially their coffee latte and my kids also love the donuts unfortunately I had a very bad experience at this location today the sore was so massy and nasty everything was dirty the tables, the floo, even the pin pad was full of dust, the machines inside were all sticky oh my gosh I couldn’t stay there for a while. Me and my kids are having our order we wanted to stay but it was impossible with all that bad smell and the workers were singing and annoying us. I threw my coffe and the avocado toast it was disgusting I hope the manager will take care of their food safety I will never visit this place again
Atmosphere: 1
Food: 1
Service: 1
Michelle Laviana
Service is always prompt, when ordering online I get what I ordered not something else. ?
Atmosphere: 5
Food: 5
Service: 5
Natalie Potter
this is the worst dunkin in Southington. Go down the street to 415 N Main St. Instead. They are goated
This is unfortunately the closest Dunkin and I make it a point to always try and go to the next Dunkin because this place NEVER gets my drink right. Flies all over the food sometimes.
Atmosphere: 4
Food: 2
Service: 2
This D&D is a joke, the employees are clueless, talking among each other instead of paying attention to what I am ordering and no personality whatsoever will never go there again
Atmosphere: 1
Food: 1
Service: 1
Victoria was so sweet, helpful, and professional. Would definitely revisit.
Atmosphere: 5
Food: 5
Service: 5
Took my grandkids here with me. Grandkids like the donut. Could be a bit better on the sandwich. Was a bit burned, my bacon egg and cheese on bagel
Atmosphere: 4
Food: 5
Service: 3
I can't taste their food, because I only night a coffee. The counterperson was very nice and helpful. The store doesn't provide staff with a list of potential allergens in their food (in my case, it was dairy), so I was unable to buy any food. Clearly, it wasn't their fault. I did suggest they mention it to the franchise owner so they can have the information available when needed. The store was very clean and had an open concept feel. A plant or two might give it a less sterile feel; it's just a thought.
Atmosphere: 4
Service: 5
I have never left a review in my life. EVERY time I go to this Dunkin they make EVERY SINGLE THING WRONG. Then when I ask for them to fix it, there's a whole problem. (Example: medium iced coffee, 5&5 caramel... They remade this THREE times and it was still wrong so I just took it). I preorder on the app, so this should not be an issue. I rarely come to this Dunkin, the past 4 times I have, nothing is right. 10/10 don't recommend. Managers- get your staff together. The prices of Dunkin have skyrocketed and yet everything your store is turning out is horrible and your workers don't care? 😬
Atmosphere: 1
Food: 1
Service: 1
I work dennys down the road and I always go here and the staff is so nice and helpful never had an issue. Going there at 6am today cause I need there coffe....
Went through drive through. The girl taking the order was less than enthusiastic to be working cause she couldn't even crack a smile. I ordered a medium frozen coffee and two orders of the snackin bacon. My frozen coffee was good but I thought the snackin bacon came with 8 halves (or 4 full slices)of bacon... One of my orders only had four halves (2 whole slices) and my second order only had 5.5 halves (2.5 slices). Pretty upset cause I paid for two orders and barely got one full order. I didn't notice this until I was already on the highway on my way home which is almost an hour away. I will not be coming back just to have a small order like that fixed, but I really feel if you have people working at the window and on the food line they should know the menu so that people don't lose out on their hard-earned money when they decide to treat themselves
Atmosphere: 2
Food: 1
Service: 2
It was ok they messed up my order twice but tried to fix it but was wrong again. My buddy was with me and waited 20 min for his bagel.
Atmosphere: 5
Food: 2
Service: 2
Recommended dishes: Bagel
This second time the coffee was like hot water and I tried to tell them about last order
The person was doesn’t care
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
So I went to Dunkin and when me and
My friend walked in we witnessed this poor girl getting bullied for no reason whatsoever we were appalled by what we saw the store was absolutely dirty none of the employees were doing their job even then they always have a look on their face like they don’t wanna be there it makes it look bad at a work environment their making us think they don’t wanna even be there to take our order it was ridiculous the bathroom smelled the sink was absolutely dirty in the bathroom every time I walk in their just standing around with angry looks on their face as if they don’t wanna serve to us it’s ridiculous it seems like the manager also lets them do what they want from the look of the store when me and my friend walked in it seems like this Dunkin should really have a health inspection cuz I can assure you there probably is health codes the place is always so dirty
Atmosphere: 1
Service: 1
I'm sorry but this place is absolute garbage. When my friend and I approached the location, we were appalled by how disgusting the room was and the staff... Forget it. They all act so amateur and inappropriate for a work setting. They also don't look like they want to be there which is enough for me to realize the type of service we're getting. Oh and while I was there, there was an incident where a girl got bullied there and we were in utter shock by how rude some of these people are. The food was also pretty mid because the employees look like they don't care being here. Sorry but if I can give this place zero stars I would. I will never come back!
Atmosphere: 1
Food: 1
Service: 1
I usually enjoyed Dunkin’ Donuts especially their coffee latte and my kids also love the donuts unfortunately I had a very bad experience at this location today the sore was so massy and nasty everything was dirty the tables, the floo, even the pin pad was full of dust, the machines inside were all sticky oh my gosh I couldn’t stay there for a while. Me and my kids are having our order we wanted to stay but it was impossible with all that bad smell and the workers were singing and annoying us. I threw my coffe and the avocado toast it was disgusting I hope the manager will take care of their food safety I will never visit this place again
Atmosphere: 1
Food: 1
Service: 1
Service is always prompt, when ordering online I get what I ordered not something else. ?
Atmosphere: 5
Food: 5
Service: 5
this is the worst dunkin in Southington. Go down the street to 415 N Main St. Instead. They are goated
Atmosphere: 1
Food: 1
Service: 1
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