Panera Bread
365 Queen St, Southington
(860) 621-3536
Recent Reviews
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Server was great food was terrible, sad to say a bite was all we had. So bad we had to spit it out. Absolutely no flavor.
Why is the girl with the pink eyebrows and green hair so snotty all the time?
Atmosphere: 3
Food: 2
Service: 1
I won't go here ever again. I won't nitpick about the food and the service like some people do. There was enough wrong that made my lunch unpleasant. These chain restaurants are all failing.
Completely incompetent staff there is 0 reason to be sitting in a drive through for more than 20 minutes. Ended up leaving as my lunch break was ending thanks for nothing
Atmosphere: 1
Food: 1
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
Don’t bother tipping. If you’re wondering if it will affect the quality or quantity of your food, it won’t. No amount can fix bad, snappy, unapologetically unpleasant, ill-mannered, and crass attitude. The staff needs to turn their attitude down several notches and turn up the hospitality. The service would greatly improve if the staff were friendlier and more attentive. Starting with not forgetting food items. The staff’s attitude was off-putting, a dose of courtesy and professionalism is badly needed. Less ‘we’re doing you a favor’ energy, more ‘we’re glad you’re here’ would make for a much better experience. Please, eat here if you like wasting money and helping to employ ungrateful people. Meanwhile, plenty of other, good-intentioned, friendly, pleasant, polite, considerate, warm and welcoming people are desperately looking for a job who can turn this location 180* to its full potential and make it shine.
Atmosphere: 1
Food: 3
Service: 1
took an hour to get food
Atmosphere: 3
Food: 4
Service: 1
The SLOWEST drive tru Panera in CT. I came here twice and couldn't believe the wait with drive tru!!!! Thought it might be better the 2nd time but NOPE.
Service: 1
If you are in a rush and need something fast, Panera is okay to take out as a treat. We have chosen to sit down as well, but chose not to stay since the areas were not very clean. The table turn time between customers may not give employees time to clean? There are a lot of good choices from breakfast items and sandwiches on fresh bread. The quality of the sandwiches are fresh but prices will break your budget.
Atmosphere: 2
Food: 3
Service: 3
Staff are very Rude with DoorDash Drivers. She saw me waiting at the counter when she was going back and forth two times and never asked me how can I help.
I wish manager can give them more training of how to receive people and talk to them.
Besides: the kitchen people have no orders literally and they didn’t start on the DoorDash order until I arrived and asked them.
They were playing on phones and chatting .. until they see me asking about the DoorDash order.
Service: 1
Restaurantji Recommends
Ordered through drive through. After about 5 minutes at the window they ask me to pull up to their pickup number because they’re working on my 2 orders of Mac and cheese now and it should be out shortly. After maybe 15 minutes waiting at the pickup parking I get my food and the Mac and cheese is 90% cold as well as my two sandwiches being cold. Don’t come to this Panera 👎
Atmosphere: 1
Food: 1
Service: 1
Nice place. They offer a microwave for you to warm your own pastries. Fresh sandwiches and a good selection of beverages and different sandwiches. Soups salads and fresh apples 🍎
Atmosphere: 5
Food: 5
Service: 5
order was all mixed up -2nd time
Atmosphere: 1
Food: 3
Service: 1
I used to go to Panera all the time, now I just went for the first time since December and I ordered the half and half combo. The ceaser salad I got was about 10 pieces of lettuce and some croutons. And my sandwich looked like less like a 1/2 and more like a 1/4. Overall Panera is too expensive and not good quality.
I usually try to place my order online go pick up quick because my mom has Dementia and it’s difficult to wait. Yet we still wait long and are orders are always missing something or wrong.
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