Subway

738 West St, Southington
(860) 329-0357

Recent Reviews

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Daney Muniz

This location used to be one of my favorite spots to visit, but lately, the service has been horrible. Most of the staff are new since the new owner took over, and unfortunately, the teenagers working there don’t seem to care about providing good service at all.

I ordered a regular chicken grill, just like I have millions of times before, and it came with cheese and other toppings. I made sure to request all of it, yet they only gave me plain chicken. When I called to see if I could come back for the missing sandwich or to add what was left out, the customer service was extremely unhelpful. They didn’t even offer to let me return to the store; instead, they repeatedly insisted that I was wrong. “You ordered a chicken sandwich, and that’s that,” they said.

While that may be the name of the sandwich, it doesn’t imply that it only includes chicken. My experience was horrible, and I didn’t even get a chance to explain myself. I will never come back here again.

Atmosphere: 1

Food: 1

Service: 1

Sameer Atique

Fran is amazing , they r lucky to have him.

Atmosphere: 5

Food: 3

Service: 5

Akash

Not going again. Worst customer service. Doesn’t even know how to make sub properly.

Atmosphere: 1

Food: 1

Service: 1

Zeus Phantom

Getting into parking lot can be a pain. Food and service was good.

Atmosphere: 5

Food: 5

Service: 5

Roxanne Mirando

Sandwich prices are a bit high.. as usual

Human

Clean, friendly, loaded up the veggies for me. Plan a visit soon. Support USA Small Business Owners

Mark H

Clean, friendly, loaded up the veggies for me. Plan a visit soon. Support USA Small Business Owners

Charissa West

Cleanest, nicest Subway. Definitely recommend! Kind and fast service. Fresh food.

Atmosphere: 5

Food: 5

Service: 5

Cheryl Allard

I had them cater trays of sandwiches the woman owner was so kind and pleasant and i would highly recommend them prices were

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cold Cut Combo, B L T, Turkey Cali Club

Cascades

This subway was great but the older short man who works during the day/night would NOT stop talking. The crew that works on Sunday’s is much

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baked Lay

Allison Bowers

Excellent, friendly service! Probably the best Subway I've ever been to. Quality of the food was above standards!

Atmosphere: 5

Food: 5

Service: 5

Allison Bicskei

Excellent, friendly service! Probably the best Subway I've ever been to. Quality of the food was above standards!

Atmosphere: 5

Food: 5

Service: 5

Pranitha K

Impeccable.

Grace Moniriarani

Mobile order was right on time and great service!

Megatoxic Studios

The food was good, but one of the older people behind the counter was rushing/interrupting me while I was actively speaking my order to him. I could barely mentally process what I wanted to say. The younger kid who was obviously still in training was actually better than the more experienced person. So Im likely not coming back to this particular subway. Be more patient with your customers next time. Oopsie.

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