This Subway is the cleanest place I’ve ever been to. The sandwich’s are very fresh. Highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Kelly Pryor
They only put 4 pieces of meat on a 6 inch. Not good. Avoid this location.
Atmosphere: 1
Food: 1
Service: 1
Mario Almieda
Horrible! Was rushed. Had to repeat myself multiple times literally gave me 4 slices of meat on a foot long and asked for simple salt and pepper and was rudely told they don't have any salt. Total price $15.33 for the sandwich only no extras. Never again! Try to post a 0 but can't.
•WARMIND• •
Picked up an online order for a footlong, and received a 6”. Mistakes happen, but I used my lunch break to go pick it up. I called the store to get a refund of the difference and was hung up on. I called back and was told my only option was to come back. I explained this wasn’t an option as I work 15 mins away and used my lunch break to pick up my order. I was told not to eat the sandwich, and to bring them back the 6” at any time and they’d give me the other half. That’s insane, right? That your solution was to hold on to half a sandwich until the next time I’m free to come down there? I’ll just file a complaint with corporate and dispute the charges. I spoke with a woman, and then the manager who I believe was called Mark.
Krista Brazee
5 Stars
The new owners at this Subway in Plantsville are absolutely incredible. Even with a brand-new staff, they were fully present—supporting and guiding without ever taking over. They made sure their team had everything they needed, stepping in only to answer questions or offer help, especially when something went off-menu. I asked for a salad, which wasn’t listed, and they still made me a fresh, chopped salad without hesitation. It’s clear they’re focused on building a strong, well-trained team and delivering excellent customer service. You can feel the care in everything they do. I’ll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
ERIK ALBRYCHT
Online ordered sandwiches which were all made incorrectly... Called and was argued with about their errors... Told me to call corporate and my credit card to fix the problem because he wasn't willing to help!!! Stay away from this location... plenty of other Subways in town!!!
Food: 1
Service: 1
Christine Jones
Three grinders, the bread was hard as a rock. Hardly any toppings or meat. Not like they used to make there. Definitely a waste of money. 1/24/2025.
Daniel Cady
Overpriced Italian bmt with like 1 slice of meat on it. Not what it use to be
Atmosphere: 2
Food: 1
Service: 5
Deeksha Khanna
Great food great experience!
Atmosphere: 5
Food: 5
Service: 4
cindy tanner
The young ladies a lunch time are incredible! Always nice. Place is very clean. My second visit, she not only remembered me, but she remembered my order!!! Makes it perfectly every time! Thank you ❤️
Today, I visited this store and was really impressed by the service. The staff made a delicious sandwich. She was friendly and smiled, which made the experience better. If you’re nearby, I recommend stopping by to enjoy their tasty food and great service. You’ll love it!
Atmosphere: 5
Food: 5
Service: 5
Edgard Montoya
It was the worst experience I have ever had at a Subway store. I walked in at 9:15 pm on July 22, 2024, and asked if the store was closed. Even though the storefront sign stated it was open and online, it closed at 10 pm. I was greeted with a rude response, and she said, "Sure, I will take your order, even though Google is wrong.” She then heated my steak and cheese in the microwave and stated the oven was closed for the night. When I asked for vegetables for my sub, she added 1 or 2 pieces of vegetables, such as cucumber, tomatoes, and peppers. I then asked to put more vegetables on, and she threw more on by throwing more on with an attitude and a rude demeanor. I will never go there again!!
Atmosphere: 1
Food: 1
Service: 1
Fran
I went during my lunch break. The employee ignored me and made sandwiches for people that were not there. I had to leave without eating as my lunch break is only 30 minutes.
Service: 1
Eric Montanez
Went there once she was rude, went there a second time she was rude and didn’t toast my sandwich or offered to do so. The place stinks like rotted food, and the meatballs aren’t fully cooked. Nah!! I will NEVER go there again!!!
Robin Ozga
If there was a zero I would give it. Staff no personality, never smile. There used to be young gentleman with great personality. Sure miss his great customer service.
This Subway is the cleanest place I’ve ever been to. The sandwich’s are very fresh. Highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
They only put 4 pieces of meat on a 6 inch. Not good. Avoid this location.
Atmosphere: 1
Food: 1
Service: 1
Horrible! Was rushed. Had to repeat myself multiple times literally gave me 4 slices of meat on a foot long and asked for simple salt and pepper and was rudely told they don't have any salt. Total price $15.33 for the sandwich only no extras. Never again! Try to post a 0 but can't.
Picked up an online order for a footlong, and received a 6”. Mistakes happen, but I used my lunch break to go pick it up. I called the store to get a refund of the difference and was hung up on. I called back and was told my only option was to come back. I explained this wasn’t an option as I work 15 mins away and used my lunch break to pick up my order. I was told not to eat the sandwich, and to bring them back the 6” at any time and they’d give me the other half. That’s insane, right? That your solution was to hold on to half a sandwich until the next time I’m free to come down there? I’ll just file a complaint with corporate and dispute the charges. I spoke with a woman, and then the manager who I believe was called Mark.
5 Stars
The new owners at this Subway in Plantsville are absolutely incredible. Even with a brand-new staff, they were fully present—supporting and guiding without ever taking over. They made sure their team had everything they needed, stepping in only to answer questions or offer help, especially when something went off-menu. I asked for a salad, which wasn’t listed, and they still made me a fresh, chopped salad without hesitation. It’s clear they’re focused on building a strong, well-trained team and delivering excellent customer service. You can feel the care in everything they do. I’ll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Online ordered sandwiches which were all made incorrectly...
Called and was argued with about their errors...
Told me to call corporate and my credit card to fix the problem because he wasn't willing to help!!!
Stay away from this location... plenty of other Subways in town!!!
Food: 1
Service: 1
Three grinders, the bread was hard as a rock. Hardly any toppings or meat. Not like they used to make there. Definitely a waste of money. 1/24/2025.
Overpriced Italian bmt with like 1 slice of meat on it. Not what it use to be
Atmosphere: 2
Food: 1
Service: 5
Great food great experience!
Atmosphere: 5
Food: 5
Service: 4
The young ladies a lunch time are incredible! Always nice. Place is very clean. My second visit, she not only remembered me, but she remembered my order!!! Makes it perfectly every time! Thank you ❤️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Today, I visited this store and was really impressed by the service. The staff made a delicious sandwich. She was friendly and smiled, which made the experience better. If you’re nearby, I recommend stopping by to enjoy their tasty food and great service. You’ll love it!
Atmosphere: 5
Food: 5
Service: 5
It was the worst experience I have ever had at a Subway store. I walked in at 9:15 pm on July 22, 2024, and asked if the store was closed. Even though the storefront sign stated it was open and online, it closed at 10 pm. I was greeted with a rude response, and she said, "Sure, I will take your order, even though Google is wrong.” She then heated my steak and cheese in the microwave and stated the oven was closed for the night. When I asked for vegetables for my sub, she added 1 or 2 pieces of vegetables, such as cucumber, tomatoes, and peppers. I then asked to put more vegetables on, and she threw more on by throwing more on with an attitude and a rude demeanor. I will never go there again!!
Atmosphere: 1
Food: 1
Service: 1
I went during my lunch break. The employee ignored me and made sandwiches for people that were not there. I had to leave without eating as my lunch break is only 30 minutes.
Service: 1
Went there once she was rude, went there a second time she was rude and didn’t toast my sandwich or offered to do so. The place stinks like rotted food, and the meatballs aren’t fully cooked. Nah!! I will NEVER go there again!!!
If there was a zero I would give it. Staff no personality, never smile. There used to be young gentleman with great personality. Sure miss his great customer service.
Atmosphere: 1
Service: 1
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