Subway
915 Meriden-Waterbury Turnpike, Plantsville
(860) 621-7719
Recent Reviews
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Online ordered sandwiches which were all made incorrectly...
Called and was argued with about their errors...
Told me to call corporate and my credit card to fix the problem because he wasn't willing to help!!!
Stay away from this location... plenty of other Subways in town!!!
Three grinders, the bread was hard as a rock. Hardly any toppings or meat. Not like they used to make there. Definitely a waste of money. 1/24/2025.
Overpriced Italian bmt with like 1 slice of meat on it. Not what it use to be
Atmosphere: 2
Food: 1
Service: 5
Great food great experience!
Atmosphere: 5
Food: 5
Service: 4
The young ladies a lunch time are incredible! Always nice. Place is very clean. My second visit, she not only remembered me, but she remembered my order!!! Makes it perfectly every time! Thank you ❤️
Atmosphere: 5
Food: 5
Service: 5
Today, I visited this store and was really impressed by the service. The staff made a delicious sandwich. She was friendly and smiled, which made the experience better. If you’re nearby, I recommend stopping by to enjoy their tasty food and great service. You’ll love it!
Atmosphere: 5
Food: 5
Service: 5
It was the worst experience I have ever had at a Subway store. I walked in at 9:15 pm on July 22, 2024, and asked if the store was closed. Even though the storefront sign stated it was open and online, it closed at 10 pm. I was greeted with a rude response, and she said, "Sure, I will take your order, even though Google is wrong.” She then heated my steak and cheese in the microwave and stated the oven was closed for the night. When I asked for vegetables for my sub, she added 1 or 2 pieces of vegetables, such as cucumber, tomatoes, and peppers. I then asked to put more vegetables on, and she threw more on by throwing more on with an attitude and a rude demeanor. I will never go there again!!
Atmosphere: 1
Food: 1
Service: 1
I went during my lunch break. The employee ignored me and made sandwiches for people that were not there. I had to leave without eating as my lunch break is only 30 minutes.
Service: 1
Went there once she was rude, went there a second time she was rude and didn’t toast my sandwich or offered to do so. The place stinks like rotted food, and the meatballs aren’t fully cooked. Nah!! I will NEVER go there again!!!
If there was a zero I would give it. Staff no personality, never smile. There used to be young gentleman with great personality. Sure miss his great customer service.
Atmosphere: 1
Service: 1
Restaurantji Recommends
I'm not sure what's up with these coupons,but it seems when you use them the employee working at this store acts upset. I walk in coupons in hand and immediately she says let me see your coupons I handed them to her. She tells me you can only have this one or this one I chose one that she offered in foot long she bring out 2 6 inch rolls to make a foot long she aske what I wanted on top I chose spinach Tevin 5 leafs tomato received 3 slices asked for at least another slice picked one up and threw it on sandwich asked for pickles their were 4 olives 5 mayonnaise one squirt in the middle of each side. It seems she was upset about ppl using coupons and was going to make sure they didn't get what a regular paying customer would get a very un happy worker. I also had a coupon for a free cookie had no intention of getting one she tells me can't use two coupons I said that's ok ring up sandwich then ring up cookie with bag of chips was not happy about that but did it. I just got the cookie to be spiteful!
Atmosphere: 2
Food: 3
Service: 1
I gave this lady 3 chances to get my breakfast right. 1st time she overcharged me because she didn't know breakfast was a thing (and she argued about it, despite the menu being at eye level). Second time, I had to wait 15 minutes because she had to clean the oven. This was at 9am. You open at 7am. Third time, we had to wait, again because the oven wasn't ready. She ended up microwaving our sandwiches. I coulda bought a sub from a store and microwaved it myself for half the price. Whatever you do, do not come here for breakfast on a Friday morning.
Atmosphere: 2
Food: 4
Service: 1
Service was okay
Pretzel was hard
Atmosphere: 3
Service was okay
Pretzel was hard
They close earlier than the time listed on their website. Seems to be random. I'd go to a more reliable
Atmosphere: 1
Food: 1
Service: 1
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