PizzaPie
832 Queen St, Southington
(860) 621-9000
Recent Reviews
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We love Pizza Pie! Their food is consistently delicious! We’ve order from Pizza Pie and Gyro Love and have never been disappointed. Quick delivery and a nice dining space at their restaurant. The owner is very personable and friendly.
Atmosphere: 5
Food: 5
Service: 5
The food is exceptional. Everything is fresh and delicious. It has become our favorite being new to the area and trying a number of restaraunts.
Atmosphere: 5
Food: 5
Service: 5
This pizza place isn’t just about great pizza. They’ve got awesome wraps and salads too. The wraps are delicious, with options like chicken Caesar and Mediterranean veggie. The salads are crisp.. especially the Greek and chicken avocado varieties. The staff is friendly too, and the atmosphere is perfect for a casual meal. Highly recommend for anyone looking for more than just pizza. love the place.
Atmosphere: 5
Food: 5
Service: 5
We just moved to twon and we found our pizza place. they have great Pizzas and Salads. Keep the good job!
Atmosphere: 5
Food: 5
Service: 5
Pizza is great. they use real wood fire oven. love the house bread as well. favorite stop for the kids.
Atmosphere: 5
Food: 5
Service: 5
Absolutely love this place! The wood-fired pizza is incredible — perfectly crispy crust with that authentic smoky flavor. Their wings are also a must-try, cooked just right and full of flavor.
What really stood out was the great customer service. The gentleman behind the counter was very friendly and helpful, making sure everything was just right with our order. You can tell they truly care about their customers.
Atmosphere: 5
Food: 5
Service: 5
I am extremely disappointed to be back here updating my review after six months with the same unresolved issue. After my original complaint, I was finally contacted and told over the phone that I could have my entire order remade and delivered free of charge. When I called the next day to confirm, I was told there was “no delivery driver,” yet when my significant other called shortly after, he was told that a driver was available.
I let it go at first, but when I called again two days later, I spoke with an employee who barely understood English. She transferred me to a gentleman who was not a manager and admitted he had no authority to help me. Despite explaining that this was something I had already been promised months ago, he refused to honor it, gave me attitude, and claimed he could “get fired” for doing so. I seriously doubt that honoring a legitimate customer promise would result in termination.
When I asked if he could simply contact the manager to verify what I was told, he refused multiple times. That is not acceptable customer service. As someone who has worked in the food industry since I was 14, I can confidently say that when a customer calls with a legitimate concern, you verify it with management — even if that means sending a quick text. That’s basic professionalism.
To make things worse, the employee admitted he only took the call because the woman before him “was leaving at 8” and didn’t want to deal with it. That’s beyond unprofessional. If you’re on the phone with a customer, you finish the call before leaving your shift — you don’t just hand it off to someone unqualified.
Nothing has been written down, no action has been taken, and this business continues to make promises it doesn’t keep. The quality has gone downhill completely since the ownership and location changes — the pizza is soggy, oily, undercooked, and the kitchen looks unsanitary.
This is now the fourth issue I’ve had with this place. The customer service is rude, dismissive, and disorganized, and communication is almost impossible. I will not be ordering again, and I strongly advise others to avoid this establishment as well
Atmosphere: 1
Food: 1
Service: 1
Pizza is always great prices are fair service is friendly..
Atmosphere: 5
Food: 5
Service: 5
The pizza restaurant and the Greek restaurant are one and the same.
I had the gyro combo. It was expensive at $20 but tons of fries and a delicious sandwich.
I did not have pizza but the wood fired oven looked great.
Atmosphere: 5
Food: 5
Service: 4
The food was pretty good and reasonable prices. They delivered the wrong grinder for my wife, though. Chicken parm instead of chicken cutlet. She ate it, not a huge deal, but it’s not what she ordered. The food at Nico’s is a little better for similar prices but the wood-fired advantage at PizzaPie is worth at least an occasional order.
Food: 4
Service: 3
Restaurantji Recommends
Pizza pie slaps! Consistently delicious cheese pizza. Been eating there for years. Excellent value
Atmosphere: 5
Food: 5
Service: 5
Had a slight delivery error that wasn't a huge deal and neither of us noticed until we sat down to eat. Just a few minutes later during our dinner, they delivered the correct item that felt like it came right out of the oven. That's customer service you don't see much of anymore! Shop at places like this pizzeria who have integrity!
Atmosphere: 5
Food: 5
Service: 5
The chicken bacon ranch is absolutely not chicken bacon ranch. It lacks the entire flavor profile expected. The chicken is gyro chicken which simply doesn’t work, there was little to no sauce, the bacon was an odd color.
Atmosphere: 4
Food: 2
Service: 3
The pizza and house bread here is AMAZING!! So good I’m leaving this review while I’m still here. Must try!
Atmosphere: 5
Food: 5
Service: 5
We love your pizza and the drivers are always so sweet and fast! The pizza is always hot. Thank you!
Atmosphere: 5
Food: 5
Service: 5
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