Pretty basic dunkin donuts. Nice people and good service. Some days and times busier and slower than others.
Atmosphere: 4
Food: 5
Service: 4
Junior Nunez
Great spot for quick coffe
Atmosphere: 5
Food: 5
Service: 5
Matt Catania
Food almost always comes out cold or still frozen. Donuts don’t seem to be fresh. It doesn’t seem like a store who gets their donuts from a central bakery. They seem to be the frozen type which are reheated. Coffee in most days tastes burnt. Especially the cold brew. It also depends on who makes the coffee if it will taste good if you add flavors and cream. This dunkin was usually a hit or miss but now unfortunately it’s almost always a miss. It’s unfortunate they went down hill and it’s not like they are cheap anymore. They are almost comparable to Starbucks in price.
Atmosphere: 2
Food: 1
Service: 2
Nicole
This is the last time I waste my time here. And I drink a LOT of coffee. The manager that is in her 70s with white hair could care less about customer service. That's unfortunate bc the other workers were very nice. I had a problem with the app charging me but not sending the order. This is Christmas Eve, by the way. She said I don't care about your bank, all I care about is the dunkin app. The app didn't send my order, so I showed her it came out of my account. She told me it was my phone and my problem and walked away. Merry Christmas to you, too. Anyone could understand that you wouldn't want to pay 10 dollars for a coffee.
Atmosphere: 1
Food: 1
Service: 1
Jennifer DeSimone
Very disappointed coffee ice cold wrong order second time in a
Food: 1
Service: 1
Derek Roche
Best spot to get a
Atmosphere: 5
Food: 5
Service: 5
Larry Krainson
Simple order. Toasted bagel with plain cream cheese and hash browns. Bagel arrived not toasted and hash browns were cold. I took it to go, so I couldn't go back.
Atmosphere: 1
Food: 1
Service: 1
Jamie Lawrence
I’ve gotten stuff from this Dunkin before and when there isn’t a rush they do great. If there is a rush I would not suggest to get any coolatta since they don’t clean the blenders enough since I found little bits of coffee throughout the drink. I can taste the coffee if the background taste and I hate coffee (that’s why I get a coolatta). I would suggest having separate containers/blenders for your different drinks aka one for coffee base drinks and one without and then normally you also have one for dairy free. If a small business can do it and not loose profit so can a massive company
Food: 1
Service: 3
Megan Elizabeth
Horrible attitude from the employees. I stated my order and noticed that they didnt add whip cream to the order. I asked "did you get the whipped cream?" I recieved a solid "nope" then radio silence.I was lied to as well, being told if I wanted whipped cream on my latte that I'd be forced to pay for a Signature Latte, when in fact I just simply wanted whipped cream. Not whipped cream and powder and drizzle.Get it together.
Food: 3
Service: 1
Darren Branner
Terrible coffee. The coffee is watered down and not strong at all.
If I could rate this place- stars I would… now I have been coming to this location since I was a small child and this morning I went through the drive through ,as per usual, and ordered and payed was asked if I needed anything by the young boy (teens or early 20s) and I simply replied with “yes my coffee” only to receive an attitude and even got asked if I a woman “wanted to take this outside” over the facts I said don’t ask me a question if u don’t want me to answer. Idk where Dunkin is finding there employees but do better I pay a lot for a coffee and to get treated like that I should’ve just gone to McDonald’s
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Donuts
C Russell Carr
Soooooooooo sloooooooooow. Coffee quality is hit or miss. There were 5 teens working and couldn't get it together. Where are the experienced adults?
Atmosphere: 1
Food: 3
Service: 1
T Lynn
Honestly, I’m always disappointed in the quality of the coffee. I have started going to Somers because they are always consistently good. Sorry, just how I feel right now. Maybe it will change.
Atmosphere: 4
Food: 1
Service: 4
Jess Carter
I visit from Canada regularly and stop in at this Dunkin almost daily when I am in town. Before this week, I would’ve rated this location poorly. It seems like they’ve hired some new people. Karen was the consistent one from visits past - she is lovely. The rest of the staff I have interacted with have been wonderful. They seem much more organized!My only complaint is Dunkin as a whole only has brown food. I need fruit or vegetables LOL
Robert Benjamin
I have stopped at this Dunkin twice in my life. After the first experience I thought, "Well that was bad." But I don't write places off for one bad day. Tried again today. I have, never, ever done anything in my life like this before, but I was waiting so long in the drive up for my coffee that I just left before getting to the window. If you don't have the staff, don't pretend to be providing service.
Pretty basic dunkin donuts. Nice people and good service. Some days and times busier and slower than others.
Atmosphere: 4
Food: 5
Service: 4
Great spot for quick coffe
Atmosphere: 5
Food: 5
Service: 5
Food almost always comes out cold or still frozen. Donuts don’t seem to be fresh. It doesn’t seem like a store who gets their donuts from a central bakery. They seem to be the frozen type which are reheated. Coffee in most days tastes burnt. Especially the cold brew. It also depends on who makes the coffee if it will taste good if you add flavors and cream. This dunkin was usually a hit or miss but now unfortunately it’s almost always a miss. It’s unfortunate they went down hill and it’s not like they are cheap anymore. They are almost comparable to Starbucks in price.
Atmosphere: 2
Food: 1
Service: 2
This is the last time I waste my time here. And I drink a LOT of coffee. The manager that is in her 70s with white hair could care less about customer service. That's unfortunate bc the other workers were very nice. I had a problem with the app charging me but not sending the order. This is Christmas Eve, by the way. She said I don't care about your bank, all I care about is the dunkin app. The app didn't send my order, so I showed her it came out of my account. She told me it was my phone and my problem and walked away. Merry Christmas to you, too. Anyone could understand that you wouldn't want to pay 10 dollars for a coffee.
Atmosphere: 1
Food: 1
Service: 1
Very disappointed coffee ice cold wrong order second time in a
Food: 1
Service: 1
Best spot to get a
Atmosphere: 5
Food: 5
Service: 5
Simple order. Toasted bagel with plain cream cheese and hash browns. Bagel arrived not toasted and hash browns were cold. I took it to go, so I couldn't go back.
Atmosphere: 1
Food: 1
Service: 1
I’ve gotten stuff from this Dunkin before and when there isn’t a rush they do great. If there is a rush I would not suggest to get any coolatta since they don’t clean the blenders enough since I found little bits of coffee throughout the drink. I can taste the coffee if the background taste and I hate coffee (that’s why I get a coolatta). I would suggest having separate containers/blenders for your different drinks aka one for coffee base drinks and one without and then normally you also have one for dairy free. If a small business can do it and not loose profit so can a massive company
Food: 1
Service: 3
Horrible attitude from the employees. I stated my order and noticed that they didnt add whip cream to the order. I asked "did you get the whipped cream?" I recieved a solid "nope" then radio silence.I was lied to as well, being told if I wanted whipped cream on my latte that I'd be forced to pay for a Signature Latte, when in fact I just simply wanted whipped cream. Not whipped cream and powder and drizzle.Get it together.
Food: 3
Service: 1
Terrible coffee. The coffee is watered down and not strong at all.
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
If I could rate this place- stars I would… now I have been coming to this location since I was a small child and this morning I went through the drive through ,as per usual, and ordered and payed was asked if I needed anything by the young boy (teens or early 20s) and I simply replied with “yes my coffee” only to receive an attitude and even got asked if I a woman “wanted to take this outside” over the facts I said don’t ask me a question if u don’t want me to answer. Idk where Dunkin is finding there employees but do better I pay a lot for a coffee and to get treated like that I should’ve just gone to McDonald’s
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Donuts
Soooooooooo sloooooooooow. Coffee quality is hit or miss. There were 5 teens working and couldn't get it together. Where are the experienced adults?
Atmosphere: 1
Food: 3
Service: 1
Honestly, I’m always disappointed in the quality of the coffee. I have started going to Somers because they are always consistently good. Sorry, just how I feel right now. Maybe it will change.
Atmosphere: 4
Food: 1
Service: 4
I visit from Canada regularly and stop in at this Dunkin almost daily when I am in town. Before this week, I would’ve rated this location poorly. It seems like they’ve hired some new people. Karen was the consistent one from visits past - she is lovely. The rest of the staff I have interacted with have been wonderful. They seem much more organized!My only complaint is Dunkin as a whole only has brown food. I need fruit or vegetables LOL
I have stopped at this Dunkin twice in my life. After the first experience I thought, "Well that was bad." But I don't write places off for one bad day. Tried again today. I have, never, ever done anything in my life like this before, but I was waiting so long in the drive up for my coffee that I just left before getting to the window. If you don't have the staff, don't pretend to be providing service.