This location smells awful, buffet of ingredients is an unsanitary mess. Go the extra distance to Fairfield.
Catherine Martinez
I really love 16 handles , the staff here is a hit or miss. There is one thing that always bothers me though and it’s the smell. It always smells like dirty mop water ! They need to wash the mop well or use clean water and Pleasant detergent !
jag
Best in town.
Atmosphere: 5
Food: 5
Service: 5
Luis Gomez
The workers here are very rude. Horrible customer service.
Atmosphere: 1
Food: 3
Service: 1
uhh.D
Their student discount is garbage, basically only takes 2 cents off.
Atmosphere: 2
Food: 3
Service: 3
tcms
Excellent yogurt.
Atmosphere: 5
Food: 5
Service: 5
Virgo Goddess
Bad experience. The young lady that serviced me today attitude was disgusting. The place was dirty. I'm over it!
Atmosphere: 1
Food: 4
Service: 1
Cool Kid Carl
As much as i like this place i don’t think i can keep shopping here. The white girl with the split dyed hair (red and black) has the worst attitude out of all the girls. The one in the morning as well. But whenever i do come in she never says hello, smiles, or is polite. I could’ve sworn one time after she rung me up she said “you can go now”. I wasn’t being rude or anything so im not sure why she spoke to me like that. Mind you i was trying to pull out money to tip them but that’s never happening again.
Atmosphere: 1
Food: 1
Service: 1
Caroline Valiga
Not a very welcoming experience. Got our ice cream and toppings and went to go checkout and the girl at the checkout ignored us while she continued to cut her nails with a nail clipper. Kinda gross. Finally she acknowledges us and we pay and she puts spoons in our ice cream. I left disturbed that her nail clippings could be in or near my ice cream, especially because the toppings are all laid out. We were the only ones in there, so to be ignored and to see the employee cutting and digging at her nails was not great. I usually love this place, but probably won’t come back after this experience. Also, fro-yo tastes extremely watery lately. My boyfriend wanted strawberries but they looked like they had been sitting there for days.
Atmosphere: 1
Food: 3
Service: 1
Ahhsha Crooks
the tone of the white girl who rung me up was not welcoming at and the birthday cake flavor tastes way different today. Normally my experience here is great. Today must be an off day.
$0.87 cents per ounce!!!! That's a $13.92 pint of Haggen Daz or Ben n Jerry's. Good but watery frozen yogurt, nice friendly staff but prices are grossly inflated even post pandemic....
Atmosphere: 3
Food: 3
Service: 2
Michael Balkovski
Smells very bad the ice cream is inedible I had to throw it out in the parking lot and there was 1 worker that wasn’t even at the counter edit(there was a hair in the marshmallow sauce terrible)edit 2( i have food poisoning
Atmosphere: 2
Food: 1
Service: 1
Ryan Hoger
$15 for small size was more than I was expecting to pay
This location smells awful, buffet of ingredients is an unsanitary mess. Go the extra distance to Fairfield.
I really love 16 handles , the staff here is a hit or miss. There is one thing that always bothers me though and it’s the smell. It always smells like dirty mop water ! They need to wash the mop well or use clean water and Pleasant detergent !
Best in town.
Atmosphere: 5
Food: 5
Service: 5
The workers here are very rude. Horrible customer service.
Atmosphere: 1
Food: 3
Service: 1
Their student discount is garbage, basically only takes 2 cents off.
Atmosphere: 2
Food: 3
Service: 3
Excellent yogurt.
Atmosphere: 5
Food: 5
Service: 5
Bad experience. The young lady that serviced me today attitude was disgusting. The place was dirty. I'm over it!
Atmosphere: 1
Food: 4
Service: 1
As much as i like this place i don’t think i can keep shopping here. The white girl with the split dyed hair (red and black) has the worst attitude out of all the girls. The one in the morning as well. But whenever i do come in she never says hello, smiles, or is polite. I could’ve sworn one time after she rung me up she said “you can go now”. I wasn’t being rude or anything so im not sure why she spoke to me like that. Mind you i was trying to pull out money to tip them but that’s never happening again.
Atmosphere: 1
Food: 1
Service: 1
Not a very welcoming experience. Got our ice cream and toppings and went to go checkout and the girl at the checkout ignored us while she continued to cut her nails with a nail clipper. Kinda gross. Finally she acknowledges us and we pay and she puts spoons in our ice cream. I left disturbed that her nail clippings could be in or near my ice cream, especially because the toppings are all laid out. We were the only ones in there, so to be ignored and to see the employee cutting and digging at her nails was not great. I usually love this place, but probably won’t come back after this experience. Also, fro-yo tastes extremely watery lately. My boyfriend wanted strawberries but they looked like they had been sitting there for days.
Atmosphere: 1
Food: 3
Service: 1
the tone of the white girl who rung me up was not welcoming at and the birthday cake flavor tastes way different today. Normally my experience here is great. Today must be an off day.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
$0.87 cents per ounce!!!! That's a $13.92 pint of Haggen Daz or Ben n Jerry's. Good but watery frozen yogurt, nice friendly staff but prices are grossly inflated even post pandemic....
Atmosphere: 3
Food: 3
Service: 2
Smells very bad the ice cream is inedible I had to throw it out in the parking lot and there was 1 worker that wasn’t even at the counter edit(there was a hair in the marshmallow sauce terrible)edit 2( i have food poisoning
Atmosphere: 2
Food: 1
Service: 1
$15 for small size was more than I was expecting to pay
Atmosphere: 2
Food: 4
Service: 3
Best yogurt in town.
Atmosphere: 5
Food: 5
Service: 5
Great yogurt and a fun place to visit.
Atmosphere: 5
Food: 5
Service: 5
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