Employee had air pods in while doing my order. She added the wrong chicken , added stuff on the wrong side. I think if you’re able to multi task by all means but this lady cannot do orders and talk to someone on the phone while doing it.
Service: 1
Kheiryyy
I purchased a salami and cheese sandwich this morning from this establishment and it was the most disappointing sandwich i’ve ever had. When i finally had my sandwich for lunch, i immediately threw up my sandwich along with everything else i had for the day. Seems like the cold cuts were not even refrigerated and have been sitting in the heat. I currently still feel very sick and have been throwing up for the last 2 hours. Management needs to do something about the quality of ingredients they are selling to consumers.
Atmosphere: 1
Food: 1
Service: 1
Jackson Dillards
Went to this Subway west main near ShopRite to buy some sandwich last week. First the weather outside is very hot and when I enter here it’s more hotter than here than outside. I felt uncomfortable here when I am ordering my food. They also are stingy when giving vegetables like they are scared to give me some, The management should do something about this place because this is very uncomfortable for us customer and I would say also for their staff. Seems like they don’t care about the establishment. They should do something about this because it can be risky for the people’s health who will come here. This is my first and last time to go and order here. I would not recommend to eat here.
Atmosphere: 1
Food: 2
Service: 2
Mishel Orellana
I went to this Subway with my husband, and honestly, it was a terrible experience. We tried to eat our food inside, but the place was extremely hot and uncomfortable. We couldn’t even finish our meal — we had to leave.
It’s disgusting and unacceptable, not just for customers but especially for the employees who have to work in those conditions all day.
Someone should report this to the health department. No one should have to eat or work in that kind of heat.
We won’t be coming back until this issue is fixed. Thank you .
Jason Gomez
This is very nasty 🤮 I never had an experience like this, never going back again. subway disappointed me I want my money back 🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤮🤦🏻♂️
Atmosphere: 1
Food: 1
Service: 1
Namnasste
I cannot stand it when subway in particular, stints on veggies when you order a Veggie delite, add more veggies. This was an delivery order.
Food: 2
Service: 2
Geo (Geø)
Manager is weird but i like the food
Atmosphere: 4
Food: 5
Service: 5
yassine elrhazzali
I recently visited this Subway location and had an extremely unpleasant experience with the staff. There were two female employees, both speaking Spanish. One of them began making my sandwich, and I politely asked her to spread the lettuce to the corners of the sandwich. Shockingly, she turned to her coworker and said, in Spanish, "el pendijo no habla bien," which translates to an offensive term suggesting I don't speak well.
I was taken aback by this unprofessional and disrespectful behavior. When I asked her why she said that, she denied it and claimed she didn’t say anything wrong. Being the only customer in the store, it was clear who she was referring to.
I requested their names to file a complaint, but both refused to provide them. I then asked for the contact information of their manager or supervisor, and they also declined to give it to me.
This happened on December 30th, 2024, at 6:30 PM at the Subway located at 1996 W Main St Bldg #3, Stamford, CT 06901.
This level of disrespect and lack of accountability is unacceptable, especially in a customer service setting. I hope Subway management takes this seriously and addresses the behavior of these employees. No customer should ever feel disrespected or mistreated like this.
Atmosphere: 1
Food: 1
Service: 1
Jacob Knisely
I had an outstanding experience at Subway #994-0 in Stamford, CT, thanks to Jaime! Her service was exceptional from start to finish. Jaime greeted me warmly and was incredibly efficient, making sure my order was exactly how I wanted it. The sandwich was fresh and delicious, and the restaurant was clean and well-maintained. Jaime's friendly demeanor and attention to detail truly made my visit memorable. I will definitely be returning and highly recommend this Subway location to others. Five stars!
Atmosphere: 5
Food: 5
Service: 5
Star Light
The owner Touches yes Touches the meat and veggies I worked for this guy back in the day and he doesn’t hesitate to help himself to a few slices of ham or a pepper or two forget the owners poor attitude and forget his unprofessionalism you will get sick eating food that he digs through with his nasty hands he’s done it before he’ll do it again think about your children
They are not fair at all with there serving size at allIt's a shame how small they made my family's food
Atmosphere: 2
Food: 1
Service: 1
Never Back Down
I honestly cannot explain in words how I feel so bad for the girl/woman who was clearly Muslim and wearing a headscarf, the store owner was interviewing her. I stood in line waiting to order and all I hear is, "All muslims are fanatics, they lie, cheat, drink" and said much more. I am not Muslim myself but it is absolute disgusting to hear this. Store owner proceeded to keep talking and berating her. I had to leave. ABSOLUTELY DISGUSTING!!!!!!!!
Atmosphere: 1
V V
They close a store before business hours. They don’t even open a door for you after 10:20 pm.
Atmosphere: 1
Service: 1
Duhamel Mascary
Friendly employees.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Black Forest Ham Sandwich Combo
RCH
My experience was nothing short of dreadful. The poor management and mistreatment of employees left a bad impression.
Unprofessional and Incompetent Owner: It is evident that the owner of this Subways franchise has no idea how to run a successful business. From the moment I walked in, the atmosphere was dismal and disorganized.
Abysmal Employee Treatment: The employees at this Subways were treated as nothing more than disposable objects. I witnessed the manager yelling at the staff, berating them for minor mistakes, and even publicly humiliating them in front of customers. It was appalling to see such disrespect and disregard for the hardworking individuals who make this establishment run.
Inefficient Staffing and Poor Training: It was evident that the employees were overworked and undertrained. They seemed overwhelmed and unable to keep up with the demands of the restaurant. Orders were mixed up, and the service was incredibly slow. It's clear that the owner does not invest in proper training or hire an adequate number of staff members to handle the workload.
Lack of Professionalism: The owner's unprofessional behavior was evident in their interactions with employees. Instead of providing constructive feedback or guidance, they resorted to belittling and insulting their staff. Witnessing this behavior made me question the owner's ability to handle conflicts or manage a team effectively.
Negligence towards Employee Well-being: The owner displayed a total disregard for the well-being of their employees. The A/C in this establishment was not working and employees have to work in extremely hot temperatures.
Hostile Work Environment: The owner's rude behavior permeated the entire establishment, creating a toxic and hostile work environment. It was evident that fear and anxiety prevailed among the employees, stifling their ability to perform their duties effectively. This kind of negative atmosphere not only affects employee morale but also impacts the overall customer experience.
It is disheartening to see such an owner who fails to treat their employees with respect and professionalism. This behavior not only reflects poorly on the establishment but also diminishes the overall dining experience. I urge potential customers to seek out a different Subways location or support businesses that prioritize employee well-being and customer satisfaction.
Employee had air pods in while doing my order. She added the wrong chicken , added stuff on the wrong side. I think if you’re able to multi task by all means but this lady cannot do orders and talk to someone on the phone while doing it.
Service: 1
I purchased a salami and cheese sandwich this morning from this establishment and it was the most disappointing sandwich i’ve ever had. When i finally had my sandwich for lunch, i immediately threw up my sandwich along with everything else i had for the day. Seems like the cold cuts were not even refrigerated and have been sitting in the heat. I currently still feel very sick and have been throwing up for the last 2 hours. Management needs to do something about the quality of ingredients they are selling to consumers.
Atmosphere: 1
Food: 1
Service: 1
Went to this Subway west main near ShopRite to buy some sandwich last week. First the weather outside is very hot and when I enter here it’s more hotter than here than outside. I felt uncomfortable here when I am ordering my food. They also are stingy when giving vegetables like they are scared to give me some, The management should do something about this place because this is very uncomfortable for us customer and I would say also for their staff. Seems like they don’t care about the establishment. They should do something about this because it can be risky for the people’s health who will come here. This is my first and last time to go and order here. I would not recommend to eat here.
Atmosphere: 1
Food: 2
Service: 2
I went to this Subway with my husband, and honestly, it was a terrible experience. We tried to eat our food inside, but the place was extremely hot and uncomfortable. We couldn’t even finish our meal — we had to leave.
It’s disgusting and unacceptable, not just for customers but especially for the employees who have to work in those conditions all day.
Someone should report this to the health department. No one should have to eat or work in that kind of heat.
We won’t be coming back until this issue is fixed.
Thank you .
This is very nasty 🤮 I never had an experience like this, never going back again. subway disappointed me I want my money back 🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤮🤦🏻♂️
Atmosphere: 1
Food: 1
Service: 1
I cannot stand it when subway in particular, stints on veggies when you order a Veggie delite, add more veggies. This was an delivery order.
Food: 2
Service: 2
Manager is weird but i like the food
Atmosphere: 4
Food: 5
Service: 5
I recently visited this Subway location and had an extremely unpleasant experience with the staff. There were two female employees, both speaking Spanish. One of them began making my sandwich, and I politely asked her to spread the lettuce to the corners of the sandwich. Shockingly, she turned to her coworker and said, in Spanish, "el pendijo no habla bien," which translates to an offensive term suggesting I don't speak well.
I was taken aback by this unprofessional and disrespectful behavior. When I asked her why she said that, she denied it and claimed she didn’t say anything wrong. Being the only customer in the store, it was clear who she was referring to.
I requested their names to file a complaint, but both refused to provide them. I then asked for the contact information of their manager or supervisor, and they also declined to give it to me.
This happened on December 30th, 2024, at 6:30 PM at the Subway located at 1996 W Main St Bldg #3, Stamford, CT 06901.
This level of disrespect and lack of accountability is unacceptable, especially in a customer service setting. I hope Subway management takes this seriously and addresses the behavior of these employees. No customer should ever feel disrespected or mistreated like this.
Atmosphere: 1
Food: 1
Service: 1
I had an outstanding experience at Subway #994-0 in Stamford, CT, thanks to Jaime! Her service was exceptional from start to finish. Jaime greeted me warmly and was incredibly efficient, making sure my order was exactly how I wanted it. The sandwich was fresh and delicious, and the restaurant was clean and well-maintained. Jaime's friendly demeanor and attention to detail truly made my visit memorable. I will definitely be returning and highly recommend this Subway location to others. Five stars!
Atmosphere: 5
Food: 5
Service: 5
The owner Touches yes Touches the meat and veggies I worked for this guy back in the day and he doesn’t hesitate to help himself to a few slices of ham or a pepper or two forget the owners poor attitude and forget his unprofessionalism you will get sick eating food that he digs through with his nasty hands he’s done it before he’ll do it again think about your children
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They are not fair at all with there serving size at allIt's a shame how small they made my family's food
Atmosphere: 2
Food: 1
Service: 1
I honestly cannot explain in words how I feel so bad for the girl/woman who was clearly Muslim and wearing a headscarf, the store owner was interviewing her. I stood in line waiting to order and all I hear is, "All muslims are fanatics, they lie, cheat, drink" and said much more. I am not Muslim myself but it is absolute disgusting to hear this. Store owner proceeded to keep talking and berating her. I had to leave. ABSOLUTELY DISGUSTING!!!!!!!!
Atmosphere: 1
They close a store before business hours. They don’t even open a door for you after 10:20 pm.
Atmosphere: 1
Service: 1
Friendly employees.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Black Forest Ham Sandwich Combo
My experience was nothing short of dreadful. The poor management and mistreatment of employees left a bad impression.
Unprofessional and Incompetent Owner: It is evident that the owner of this Subways franchise has no idea how to run a successful business. From the moment I walked in, the atmosphere was dismal and disorganized.
Abysmal Employee Treatment: The employees at this Subways were treated as nothing more than disposable objects. I witnessed the manager yelling at the staff, berating them for minor mistakes, and even publicly humiliating them in front of customers. It was appalling to see such disrespect and disregard for the hardworking individuals who make this establishment run.
Inefficient Staffing and Poor Training: It was evident that the employees were overworked and undertrained. They seemed overwhelmed and unable to keep up with the demands of the restaurant. Orders were mixed up, and the service was incredibly slow. It's clear that the owner does not invest in proper training or hire an adequate number of staff members to handle the workload.
Lack of Professionalism: The owner's unprofessional behavior was evident in their interactions with employees. Instead of providing constructive feedback or guidance, they resorted to belittling and insulting their staff. Witnessing this behavior made me question the owner's ability to handle conflicts or manage a team effectively.
Negligence towards Employee Well-being: The owner displayed a total disregard for the well-being of their employees. The A/C in this establishment was not working and employees have to work in extremely hot temperatures.
Hostile Work Environment: The owner's rude behavior permeated the entire establishment, creating a toxic and hostile work environment. It was evident that fear and anxiety prevailed among the employees, stifling their ability to perform their duties effectively. This kind of negative atmosphere not only affects employee morale but also impacts the overall customer experience.
It is disheartening to see such an owner who fails to treat their employees with respect and professionalism. This behavior not only reflects poorly on the establishment but also diminishes the overall dining experience. I urge potential customers to seek out a different Subways location or support businesses that prioritize employee well-being and customer satisfaction.
Loading...