Whole order for third time was WRONG! They do not answer phone! Very bad business
Atmosphere: 1
Food: 1
Service: 1
Milan Mandanna
This store, manhhh!!! They should be trained before they start working in the store. Their attitude is like they are serving free KFC's to people. They make you wait for more than 15 minutes even if you did place the order hours ago. This is not my first experience here, i have gone to this store thrice and experienced this always.
Atmosphere: 1
Food: 1
Service: 1
Jagrithi Mandanna
Extremely Disappointing Experience—Every Single Time
I've consistently had terrible experiences at this location. Even with scheduled pickup orders, there’s always a delay of at least 10–20 minutes. Most recently, I arrived at 9:45 PM for a 9:30 PM pickup, only to find the store already closed—despite the posted closing time of 10 PM on both the website and the store door.
I could see staff inside, but they ignored me completely when I knocked to get their attention. One employee in particular, wearing dark pink lipstick, was especially rude and dismissive. They wouldn’t even listen to what we had to say. To make matters worse, no one answered the phone when we tried calling the store for help.
Our order had already been paid for, and it was a frustrating ordeal trying to get the issue resolved after we got home. I noticed a flyer mentioning the store is under new management, but unfortunately, I’ve seen no improvement. This location was poorly run before, and it still is. Definitely the worst KFC experience I've had.
Atmosphere: 1
Food: 3
Service: 1
Charlie Zapata
Horrible food horrible customer service mangers are very bad customer service
Carina Ramos
They messed up my order. I ordered the wrap combo. Gave me 2 pieces of chicken on bread... And replaced the mashed potatoe bites with chicken butes. I don't understand what is so hard to understand and order.
Atmosphere: 1
Food: 1
Service: 1
Fabrizio Arévalo Lascano
The service in this place is terrible, the opening hours are until 9 but already half an hour before they are not preparing anything and you can't buy anything
Atmosphere: 2
Food: 3
Service: 2
Keysha Extday
Just there and I was ordering and asking a question the male cashier was texting and priorized that vs answering my question or putting in my order . He was rude wouldn’t even look up. And I asked what box specials they had he finished scrolling then opening a text before pointing to the menu saying it’s there I walked out bc I’m sorry I work hard for my money to spend it at an establishment where the cashier just openly scrolling and texting and can’t stop when a paying customer is there trying to order . I gave grace twice but me having to wait until your done for you to add the last thing I said . I said you know what never mind thank you. Super rude ! It just happened ! He could care less he actually just walked away still scrolling!
Service: 1
Jose Torres
I have to zonk this one for not having a cleaner sitting area. However, the service and price was great. My favorite
Atmosphere: 2
Food: 4
Service: 4
Thandekile Nomthandazo Mhlongo
Great chicken
Atmosphere: 5
Food: 5
Service: 5
Denis Blandin
Those people there are very rude and give you what they want, not what you ask for bad service.
Ordered some chicken today well yesterday for a family member and right now she can’t stop throwing up the food from this place. There’s something wrong at these KFCs, no customer service or care whatsoever!!! Employees seem like they could care less about anything. The place wasn’t busy, I just heard my order called and the person put down the order and walked away. A good organization can’t strive with old employees or habits. There is a smell too in which probably should have deterred me and why is that side door locked!?? Don’t bother going here!
Atmosphere: 1
Food: 1
Service: 1
Beth Etienne
This was the most horrible meal I've ever received from KFC. The fries were sticking together and soggy. You can tell the entire meal was prepared in old oil that has been reused for about a month. I pray my entire family and I do not get ill. Not to mention watery mac and cheese !!! Waste of money !!!! Place smelled like old mop water mixed with urine ,that obviously hasn't be change in sometime. should have know better !!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Fried Chicken
bianca bianca
I just went there for lunch and the chicken they gave me looks like it’s 10 years old. I tried calling and no one answers. Look at the color of the tenders… either chicken is old or the grease is ancient. Oh and my fries were cold and soggy.
Donna Cooke
I either pickup my food and bring it home; today I ordered delivery.
I need to check out other KFC's in this area, because the food is ALWAYS dried out, no matter when I go.
I will try another location. But really I am rather disgusted.o
Atmosphere: 1
Food: 1
Service: 2
Dannella Scarlett
I'm so grateful to have experienced the amazing service from each employee at this location. The general manger Raymond is doing an amazing job. He was even cleaning outside. Each employee was very helpful and appreciative of my choice to choose their location. Good was delicious as well. Definitely going back
Whole order for third time was WRONG! They do not answer phone! Very bad business
Atmosphere: 1
Food: 1
Service: 1
This store, manhhh!!!
They should be trained before they start working in the store.
Their attitude is like they are serving free KFC's to people.
They make you wait for more than 15 minutes even if you did place the order hours ago.
This is not my first experience here, i have gone to this store thrice and experienced this always.
Atmosphere: 1
Food: 1
Service: 1
Extremely Disappointing Experience—Every Single Time
I've consistently had terrible experiences at this location. Even with scheduled pickup orders, there’s always a delay of at least 10–20 minutes. Most recently, I arrived at 9:45 PM for a 9:30 PM pickup, only to find the store already closed—despite the posted closing time of 10 PM on both the website and the store door.
I could see staff inside, but they ignored me completely when I knocked to get their attention. One employee in particular, wearing dark pink lipstick, was especially rude and dismissive. They wouldn’t even listen to what we had to say. To make matters worse, no one answered the phone when we tried calling the store for help.
Our order had already been paid for, and it was a frustrating ordeal trying to get the issue resolved after we got home. I noticed a flyer mentioning the store is under new management, but unfortunately, I’ve seen no improvement. This location was poorly run before, and it still is. Definitely the worst KFC experience I've had.
Atmosphere: 1
Food: 3
Service: 1
Horrible food horrible customer service mangers are very bad customer service
They messed up my order. I ordered the wrap combo. Gave me 2 pieces of chicken on bread... And replaced the mashed potatoe bites with chicken butes. I don't understand what is so hard to understand and order.
Atmosphere: 1
Food: 1
Service: 1
The service in this place is terrible, the opening hours are until 9 but already half an hour before they are not preparing anything and you can't buy anything
Atmosphere: 2
Food: 3
Service: 2
Just there and I was ordering and asking a question the male cashier was texting and priorized that vs answering my question or putting in my order . He was rude wouldn’t even look up. And I asked what box specials they had he finished scrolling then opening a text before pointing to the menu saying it’s there
I walked out bc I’m sorry I work hard for my money to spend it at an establishment where the cashier just openly scrolling and texting and can’t stop when a paying customer is there trying to order . I gave grace twice but me having to wait until your done for you to add the last thing I said . I said you know what never mind thank you.
Super rude ! It just happened !
He could care less he actually just walked away still scrolling!
Service: 1
I have to zonk this one for not having a cleaner sitting area. However, the service and price was great. My favorite
Atmosphere: 2
Food: 4
Service: 4
Great chicken
Atmosphere: 5
Food: 5
Service: 5
Those people there are very rude and give you what they want, not what you ask for bad service.
Restaurantji Recommends
Ordered some chicken today well yesterday for a family member and right now she can’t stop throwing up the food from this place. There’s something wrong at these KFCs, no customer service or care whatsoever!!! Employees seem like they could care less about anything. The place wasn’t busy, I just heard my order called and the person put down the order and walked away. A good organization can’t strive with old employees or habits. There is a smell too in which probably should have deterred me and why is that side door locked!?? Don’t bother going here!
Atmosphere: 1
Food: 1
Service: 1
This was the most horrible meal I've ever received from KFC. The fries were sticking together and soggy. You can tell the entire meal was prepared in old oil that has been reused for about a month. I pray my entire family and I do not get ill. Not to mention watery mac and cheese !!! Waste of money !!!! Place smelled like old mop water mixed with urine ,that obviously hasn't be change in sometime. should have know better !!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Fried Chicken
I just went there for lunch and the chicken they gave me looks like it’s 10 years old. I tried calling and no one answers. Look at the color of the tenders… either chicken is old or the grease is ancient. Oh and my fries were cold and soggy.
I either pickup my food and bring it home; today I ordered delivery.
I need to check out other KFC's in this area, because the food is ALWAYS dried out, no matter when I go.
I will try another location. But really I am rather disgusted.o
Atmosphere: 1
Food: 1
Service: 2
I'm so grateful to have experienced the amazing service from each employee at this location. The general manger Raymond is doing an amazing job. He was even cleaning outside. Each employee was very helpful and appreciative of my choice to choose their location. Good was delicious as well. Definitely going back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tender, Fried Chicken
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