I go here almost everyday to get my coffee or a refresher or some food. The service is excellent the place is always clean and the drinks/food are always made right!!
Atmosphere: 5
Food: 5
Service: 5
Tebo Genna
The people that work here are always the absolute sweetest and they always make my drinks right. The ONE time they got it wrong they were so sweet about it too like no hassle no problem. Great dunkin :)
Atmosphere: 5
Food: 5
Service: 5
Jerry Garrison
Friendly employees, but very limited engagement
Atmosphere: 3
Food: 4
Service: 3
W Monsky
Dunkin shouldn't make breakfast sandwiches
Atmosphere: 2
Food: 1
Service: 3
Kelly MacDonald
Excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
R G
This dunkin, and the one at the apple house are the best in torrington! Employees are always kind and service is fast, coffee is fresh and the espresso drinks always taste great and no burnt flavor
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato
Robin Ster
Updated 2024 Post: It’s been about a 6 months since I’ve last been to this location, but I just want to shoutout to the night shift people of all the times I’ve been coming back from work almost every night stopping by for some late night snacking. You guys have never messed up a single mobile order I’ve placed over the past 4 years and it kinda got to the point some of you knew me as a regular. Also shoutout to the one man that works the nightshift that randomly and correctly described my Subaru as an FB25 platform. Your ability to recognize Subaru platforms just by the look of them didn’t go unnoticed and it was appreciated.
Older/Original review:
This Dunkin has always been open 24hrs via drive-thru, however the lobby closes at 10PM.
Not sure if it’s still like this, but cleaning the espresso machines happen around 7:00PM-7:30PM meaning espresso drinks are usually unavailable during that time frame (feel free to correct me if this is incorrect).
I try to make my own coffee because the consistency of the coffee at dunkin' donuts can no longer be trusted.. today was a reminder that.. over $3 for a medium coffee and it tasted water down. The Donut Station on Winsted Road is the better option.
Food: 2
Service: 2
Juliann G
I had an issue where part of my order wasn’t made and given to my door dasher, im not sure who was working the phone today but the guy was so nice, gave me a free cookie and a note to make up for it. The door dasher was extremely rude blaming it all on the dunkin worker. Whoever that worker is deserves a raise he went above and beyond for me.
Everyone runs on Dunkin! Pup cups and coffee! Love all the staff, everyone works so hard!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Ham and Cheese on Sourdough, Strawberry, Egg and Cheese
Ashley Parise
Always get great service and food/drink from this location! They cook the snackin bacon to perfection here!! I won't go to any other dunkin locations, it's just not the same!
Atmosphere: 5
Food: 5
Service: 5
Charity
I'm never disappointed with this place. They know how to make a natcha latte taste awesome.
Atmosphere: 5
Food: 5
Service: 5
don lanthier
I have to say I was very impressed with this DunkinDoughnuts on rt.6 in Bristol, the staff was great and I got taken care of as soon as I walked in the door. Why I writing about this pitcular dunkn is I left my ATM card in the machine and left the store without it. I realized this about a block away. I returned to the store and the girl that waited on me had already text me and secured my card. Hats off to honest people and especially her for taking the time to make sure I got my card back. This DunkinDoughnuts is by shoprite plaza so I don't know the store number.
I asked for my coffee to be remade they got my order incorrect, all they did was take the sticker off my cup, it was extremely sweet and not hot. Very disappointed been coming here for years. Will not be coming back anymore.
I go here almost everyday to get my coffee or a refresher or some food. The service is excellent the place is always clean and the drinks/food are always made right!!
Atmosphere: 5
Food: 5
Service: 5
The people that work here are always the absolute sweetest and they always make my drinks right. The ONE time they got it wrong they were so sweet about it too like no hassle no problem. Great dunkin :)
Atmosphere: 5
Food: 5
Service: 5
Friendly employees, but very limited engagement
Atmosphere: 3
Food: 4
Service: 3
Dunkin shouldn't make breakfast sandwiches
Atmosphere: 2
Food: 1
Service: 3
Excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
This dunkin, and the one at the apple house are the best in torrington! Employees are always kind and service is fast, coffee is fresh and the espresso drinks always taste great and no burnt flavor
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato
Updated 2024 Post: It’s been about a 6 months since I’ve last been to this location, but I just want to shoutout to the night shift people of all the times I’ve been coming back from work almost every night stopping by for some late night snacking. You guys have never messed up a single mobile order I’ve placed over the past 4 years and it kinda got to the point some of you knew me as a regular. Also shoutout to the one man that works the nightshift that randomly and correctly described my Subaru as an FB25 platform. Your ability to recognize Subaru platforms just by the look of them didn’t go unnoticed and it was appreciated.
Older/Original review:
This Dunkin has always been open 24hrs via drive-thru, however the lobby closes at 10PM.
Not sure if it’s still like this, but cleaning the espresso machines happen around 7:00PM-7:30PM meaning espresso drinks are usually unavailable during that time frame (feel free to correct me if this is incorrect).
Recommended dishes: Iced Macchiato, Grilled Cheese
I try to make my own coffee because the consistency of the coffee at dunkin' donuts can no longer be trusted.. today was a reminder that.. over $3 for a medium coffee and it tasted water down.
The Donut Station on Winsted Road is the better option.
Food: 2
Service: 2
I had an issue where part of my order wasn’t made and given to my door dasher, im not sure who was working the phone today but the guy was so nice, gave me a free cookie and a note to make up for it. The door dasher was extremely rude blaming it all on the dunkin worker. Whoever that worker is deserves a raise he went above and beyond for me.
Atmosphere: 5
Food: 5
Service: 5
Great staff
Kid-friendliness: It is
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Everyone runs on Dunkin! Pup cups and coffee! Love all the staff, everyone works so hard!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Ham and Cheese on Sourdough, Strawberry, Egg and Cheese
Always get great service and food/drink from this location! They cook the snackin bacon to perfection here!! I won't go to any other dunkin locations, it's just not the same!
Atmosphere: 5
Food: 5
Service: 5
I'm never disappointed with this place. They know how to make a natcha latte taste awesome.
Atmosphere: 5
Food: 5
Service: 5
I have to say I was very impressed with this DunkinDoughnuts on rt.6 in Bristol, the staff was great and I got taken care of as soon as I walked in the door. Why I writing about this pitcular dunkn is I left my ATM card in the machine and left the store without it. I realized this about a block away. I returned to the store and the girl that waited on me had already text me and secured my card. Hats off to honest people and especially her for taking the time to make sure I got my card back. This DunkinDoughnuts is by shoprite plaza so I don't know the store number.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Grilled Cheese, Wake-Up Wrap - Sweet Black Pepper Bacon
I asked for my coffee to be remade they got my order incorrect, all they did was take the sticker off my cup, it was extremely sweet and not hot. Very disappointed been coming here for years. Will not be coming back anymore.
Atmosphere: 2
Food: 2
Service: 2
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