KFC
581 Winsted Rd, Torrington
(860) 482-7642
Recent Reviews
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The guy whose at the counter greeting everyone who walks in is sn absolutely breathtaking of fresh air of humanity to everyone who walks in. Especially after being on the road all day and being greeted by such a kind and friendly person. KFC he's a gem.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fried Chicken
Can do better it’s not like back in the days and prices way to high
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Fried Chicken, Famous Bowl, Gravy, Cole Slaw
It's KFC. What kind of review do you want? Food was typical, but I will say the service is notable and beyond par for my experience, thank you
Atmosphere: 3
Food: 3
Service: 5
Very rude incomplete order tried to get it corrected and was totally ignored DON'T WASTE YOUR MONEY
Atmosphere: 1
Food: 1
Service: 1
Very rude incomplete order tried to get it corrected and was totally ignored DON'T WASTE YOUR MONEY HERE
Atmosphere: 1
Food: 1
Service: 1
I had a really bad experience at this fast food place. The workers were rude and acted like they didn’t want to be there. The place wasn’t clean at all—tables were dirty, the floor was messy, and the bathroom was worse. The food didn’t taste fresh and was thrown together carelessly. Overall, both the service and the food were disappointing. Definitely not going back.
Vegetarian options: None.
Kid-friendliness: I wouldn't for mine to go at all.
Wheelchair accessibility: N/A
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Famous Bowl, Fried Chicken
I'm a platinum dasher with 4.98 rating. I went to pick up an order due at 5:32pm. It went past the time and there were a lot of people waiting. It took 7 minutes for an employee to approach me. I told him the name of the client. He said it's not ready yet but gave me Their drink. I asked how long he thinks until it's ready (just so I knew if I was going to cancel the order so I don't get a late delivery contract breach). He started explaining to me Their businesses employment related issues such as people calling out. I said calmly that it's ok I don't need to know any of that I just wanted to know how long he thinks it will take. He told me not to give him attitude and started explaining again that they are understaffed and that they are backed up. I stated for him to not give me attitude I just needed to know the time or an estimate not everything else. Another employee approached with my clients meal and he gave it to me and said oh here it is don't return again. All he had to do was check on the status of the order. As I left the store he told another dasher how long Their wait time is. I stated as leaving, wow so you can tell them but not me. I am autistic. My voice is monotone and how am I going to be treated like this, just because I was curious on the status so I can decide my decision on the order or update the customer. I was stating it was basically chill, I dont need to know all the details and he didn't need to stress out explaining it, now because I didn't want to hear him vent KFC's short staff issues, I am treated this way?
Atmosphere: 1
Food: 1
Service: 1
I went through the drive-thru last night for just 2 large sides. The kid who took my order was super friendly, he did make a mistake and didn't charge me for the large coleslaw by mistake, the manager or owner ( the Indian guy) was so mean to the kid because he didn't ring up the correct size, he was so aggressive with the kid and talked to him very disrespectfully. It took everything in me to not go in that restaurant and stand up for that kid. Nobody's kid should be talked to like that, regardless if they made a mistake or not. Little do that guy know I will be taking this to some upper people. Just watch!
The most disgusting restaurant I've even been to, food was room temperature and the place was extremely dirty. I couldn't finish eating and got sick a few hours later
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich
Horrible they charge for sauce when you purchase a meal with chicken nuggets you can tell they’re cheap won’t be coming back
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Always quick and the staff is friendly
Atmosphere: 5
Food: 4
Service: 5
wanted to share my experience from tonight !! RAFAEL in the drive through was the best. I was not super familiar with the current menu and he took his time to explain the food selection to me as well as recommend great combo values and promos. I was treated with amazing customer service by him in the drive thru. This KFC location presents itself very professional and personable with an employee like him behind the microphone. Got home and the food was great. would highly recommend. Amazing experience on a late night after work.
Atmosphere: 5
Food: 5
Service: 5
Kid with curly hair on drive-thru always helpful, great service.
Service: 5
Definitely did an amazing job serving me. Around when I went, they were sampling the Apple Pie Poppers! Have never seen a fast food chain do that, and it deserves a 5 star review. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Chicken Sandwich, Original Chicken French Fries and Mac & Cheese
After finishing a job in the area, I spotted this KFC and noticed there was nobody in the drive thru line (odd for a KFC drive thru just before 1 p.m.), so I decided to roll the dice and take a chance and so I ordered a Famous Bowl with No Corn. I then ordered a bottle of water for my drink as I made it the meal... It's a better deal even if I don't eat the chocolate chip cookie.
My order was verified and made properly.
I had zero issues and was in and out in a flash!
Perhaps the next time I'm in the area I will try my other KFC go-to;
a Chicken Pot Pie...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes & Gravy, Famous Bowl, Fried Chicken, Chicken Sandwich
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