Nardelli’s Grinder Shoppe
1268 E Main St, Torrington
(860) 482-5454
Recent Reviews
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Put order in on the app.. wasn't ready..had to wait an additional 10 minutes..I even gave a nice tip.. sorry I did...not acceptable...
Atmosphere: 4
Food: 4
Service: 2
Wasn’t satisfied with first sandwich, so the manager told me to replace it with whatever I wanted. He even gave us dessert on the house. Great service with a smile and the next sandwich was fantastic. Service like this is rare these days. Great place.
Atmosphere: 5
Food: 5
Service: 5
They were randomly closed at a time they were supposed to be open, it made me very disappointed because I came from out of state on a quick trip and was really looking forward to my yearly Nardellis trip…
The store is nice and clean. But I went in an ordered two large grinders and the girl who took my order, didn't write anything I said down. I actually said to her wow thats impressive that you can remember all that in your head. Well when I got home they were both not made at all like I had requested. They were still good, but not the way we wanted them. So may I suggest to write the orders out and look at the paper.
Getting a bit tired paying $15 for grinder. Tomatoes paper thin. Bacon on a grinder was bacon chips. Jalapeanos on grinder...3 on a large grinder. I did 3 stars on food because its fresh...otherwise quality of grinder is a 2. I can go to Market 32 and get same for less.
Atmosphere: 4
Food: 3
Service: 4
The staff were very fast & courteous. This location presented a nice atmosphere, with indoor seating. Ample parking.
Atmosphere: 4
Food: 4
Service: 5
My only real complaint is anytime you order through door dash or over the phone my order is never right EVER!! If I wanted my sandwich toasted I’d put that in the notes or say that however when I go out of my way to say not toasted and they still do it’s annoying! If I ask for certain things not to be on my sandwich and you still do it is just them being lazy! Clean you press so the sandwiches don’t have a weird burnt taste that isn’t appetizing! Also if I ask certain things on my sandwiches please just do it!!! Every time me and my coworkers order from here, this is our main issue Our sandwiches are never done right however, if we go in store, they’re fine.
I put an instruction of how to make my sandwich I asked for my meat to be shaved Ollie told me over the phone the manger told her to ignore my request and when I called he had no idea what shaved meat was, which is sad since it’s a deli. He wouldnt give me a refund after I told him it’s not how I wanted my sandwich and I paid $18.00 for it and I ask for his name and he refused to give me his name which is shady. There were no customers in the store now I know why and to pay $18.00 for a sandwich they screwed up and won’t give me a refund tells me why their ratings have gone down
fave sandwich shop/deli
Atmosphere: 4
Food: 5
Service: 4
I had delivery.. The driver, Melvin was awesome. He brought the order quickly and he even got out in the rain to bring the fantastic award worthy sandwich.
Food: 5
Service: 5
Restaurantji Recommends
I don’t know what their definition of “HOT” is, but every time I get a HOT grinder and even ask for it to be heated more, the middle of the sandwich is still cold. Paying $15 for a couple 1/2 grinders that are obviously pre done and processed meats? I’m all set with that. But if that wasn’t bad enough, the creepy “hurry up and figure your order out” glares you get from the people behind the counter waiting to fix your sandwich are definitely offputting. With so many other REAL delis in the area like Carbones or Salernos, I won’t be patronizing nardelis anymore.
Atmosphere: 1
Food: 1
Service: 1
Best place to get dinner.
Atmosphere: 4
Food: 5
Service: 5
Delicious grinders. I look forward on coming back.
Atmosphere: 5
Food: 5
Service: 5
First time and I will be back the guy was awesome food was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Barbecue Bacon Cheddar Chicken Half Grinder, All Gourmet Sliced Cakes
Best place to get a grinder.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Combo, Hot Eggplant Parmesan Grinder, Seafood Salad
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