Seems ok unless you order off the app. I’m not sure if the staff is upset you can’t add a tip or what but if I order 5 min before they give an attitude and make me park, if I order 15 before they say they have to make a new order. Bottom line, they don’t like if you use the app AT ALL at this location. I don’t bother anymore and just go to the Dunkin next door where their app works fine every time.
Stacey Gillette
First off I always use my app to order which is why I will never be going to this Starbuck again because the no longer allow order ahead. I was out with friends and went inside as usually the order ahead is disabled so I order an iced lavender cream oatmilk match.... what I got was a hot latte .... I told them it was supposed to be ice and she said nope you said hot ....I don't drink hot lattes ever I would never order them. This is after the people making the drinks asked for the ticket and she said oh it didn't print iknow what it is ill make them. She insisted that she made my order and walked away.... a complete waste of money but I guess that's what I get for going to Starbucks in torrington. Never again especially without order ahead.
pixelfish
Awesome little coffee chain very clean and friendly staff at this location
Agata Parrott
We are thrilled to have our own Starbucks cafe!
Raymond Truiting
Best pick me up. Also safe for families
David Garcia
It only takes one time
I've probably spend roughly 600 - $700 just this year in Starbucks alone; mainly because of the great service. Shannon, Joel and Seth are awesome, The other day, Shannon knew my order as I pulled up to the drive thru (Yes I'm that predictable)
Sadly today, I ordered my same highly predictable order, was charged the same amount, and was given the wrong size. When I noticed it and handed it back letting them know it was the wrong size, I was told "We all heard you say Grande" (I have literally never ordered that size)
Anyways, my point of this review is a simple Pro-tip: If it means pouring the already made drink into a larger cup and adding some hot milk, even THAT would be a better solution than telling the person who just paid $6 for a coffee that he doesn't remember what he said.
I will add, the three mentioned people above were not working, and I had never seen the person who took my order.
Im sure I'll be back, but for a company focused on the customer experience, ya might wanna work this into your training, bc it takes many times to gain a customer, and only one time to lose them.
Atmosphere: 4
Food: 5
Service: 3
Concerned Citizen
Slowest Starbucks drive-thru I've ever been in. People literally honking their horns in frustration (there's only 1 spot to exit the line if you want otherwise you're blocked in one you join the line.) 10 minutes from start to finish (at 1 in the afternoon on a Saturday it's hardly 'rush hour' for a Starbucks.)
Food: 4
Service: 3
Rayuka
Review: Well here doing another starbucks review ?
I been going to this starbucks fairly recent, usually on the weekends and mainly when i'm working up in the torrington area.
Note: Note not all my thoughts/opinions will be listed but just enough to get a point across thanks for you understanding.
Customer service: Costumer service is surprising nice.
Drinks: The drinks there are usually spot on and so far all is good.
Atmosphere: The atmosphere is straight forward and simple as with any starbucks.
Seating: The seating is as with any coffee shop if it gets busy it's hard to find seats and if it not as busy it is easy to find seats.
My Drink of choice: Black Tea Lemonade with Light Ice & 3 Liquid Sugars.
Final Thoughts: I been going to this starbucks rarely but when I do stop by it alright place tho parking lot suck in my opinion everything else so far is pretty good.
I'll probably stop by more in the future.. maybe... not sure time will tell ?
Starbucks Location: 1166 E Main St, Torrington
Hopefully my review was insightful to a few of you readers out there.
This Starbucks is my first experience at Starbucks and I always tell people I would never be hired at Starbucks because I'm just not nice enough. These people are so nice and the quick interaction you have with them they are asking you about your day and smiling ?
Atmosphere: 5
Food: 5
Service: 5
Joesh Zurotis (Joesh)
This is the fastest Starbucks I've ever been to. Absolutely amazing.
Parking: Nice lot with plenty of spaces
Atmosphere: 5
Food: 5
Service: 5
rose
drinks always are watered down here or taste burnt and u can see that they don’t clean their espresso machines properly because there always are espresso pieces at the bottom of my cup or they don’t mix it properly and the syrup is just stuck at the bottom. I recommend the market 32 Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Henry Grocoski
I waited over 30 minutes for two beverages while in the store. It appeared to be understaffed. I would appreciate it if you could address this issue, thank you.
Atmosphere: 1
Food: 2
Service: 1
Susan Jones
Nice stand-alone Starbucks. Always clean and service is great.
It’s a Starbucks. Clean and friendly service.
Seems ok unless you order off the app. I’m not sure if the staff is upset you can’t add a tip or what but if I order 5 min before they give an attitude and make me park, if I order 15 before they say they have to make a new order. Bottom line, they don’t like if you use the app AT ALL at this location. I don’t bother anymore and just go to the Dunkin next door where their app works fine every time.
First off I always use my app to order which is why I will never be going to this Starbuck again because the no longer allow order ahead. I was out with friends and went inside as usually the order ahead is disabled so I order an iced lavender cream oatmilk match.... what I got was a hot latte .... I told them it was supposed to be ice and she said nope you said hot ....I don't drink hot lattes ever I would never order them. This is after the people making the drinks asked for the ticket and she said oh it didn't print iknow what it is ill make them. She insisted that she made my order and walked away.... a complete waste of money but I guess that's what I get for going to Starbucks in torrington. Never again especially without order ahead.
Awesome little coffee chain very clean and friendly staff at this location
We are thrilled to have our own Starbucks cafe!
Best pick me up. Also safe for families
It only takes one time
I've probably spend roughly 600 - $700 just this year in Starbucks alone; mainly because of the great service. Shannon, Joel and Seth are awesome, The other day, Shannon knew my order as I pulled up to the drive thru (Yes I'm that predictable)
Sadly today, I ordered my same highly predictable order, was charged the same amount, and was given the wrong size. When I noticed it and handed it back letting them know it was the wrong size, I was told "We all heard you say Grande" (I have literally never ordered that size)
Anyways, my point of this review is a simple Pro-tip: If it means pouring the already made drink into a larger cup and adding some hot milk, even THAT would be a better solution than telling the person who just paid $6 for a coffee that he doesn't remember what he said.
I will add, the three mentioned people above were not working, and I had never seen the person who took my order.
Im sure I'll be back, but for a company focused on the customer experience, ya might wanna work this into your training, bc it takes many times to gain a customer, and only one time to lose them.
Atmosphere: 4
Food: 5
Service: 3
Slowest Starbucks drive-thru I've ever been in. People literally honking their horns in frustration (there's only 1 spot to exit the line if you want otherwise you're blocked in one you join the line.) 10 minutes from start to finish (at 1 in the afternoon on a Saturday it's hardly 'rush hour' for a Starbucks.)
Food: 4
Service: 3
Review: Well here doing another starbucks review ?
I been going to this starbucks fairly recent, usually on the weekends and mainly when i'm working up in the torrington area.
Note: Note not all my thoughts/opinions will be listed but just enough to get a point across thanks for you understanding.
Customer service: Costumer service is surprising nice.
Drinks: The drinks there are usually spot on and so far all is good.
Atmosphere: The atmosphere is straight forward and simple as with any starbucks.
Seating: The seating is as with any coffee shop if it gets busy it's hard to find seats and if it not as busy it is easy to find seats.
My Drink of choice: Black Tea Lemonade with Light Ice & 3 Liquid Sugars.
Final Thoughts: I been going to this starbucks rarely but when I do stop by it alright place tho parking lot suck in my opinion everything else so far is pretty good.
I'll probably stop by more in the future.. maybe... not sure time will tell ?
Starbucks Location: 1166 E Main St, Torrington
Hopefully my review was insightful to a few of you readers out there.
Good day all.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Lemonade, Starbucks Blonde Vanilla Latte, Eggs & Cheddar Protein Box
Always good
Restaurantji Recommends
This Starbucks is my first experience at Starbucks and I always tell people I would never be hired at Starbucks because I'm just not nice enough. These people are so nice and the quick interaction you have with them they are asking you about your day and smiling ?
Atmosphere: 5
Food: 5
Service: 5
This is the fastest Starbucks I've ever been to. Absolutely amazing.
Parking: Nice lot with plenty of spaces
Atmosphere: 5
Food: 5
Service: 5
drinks always are watered down here or taste burnt and u can see that they don’t clean their espresso machines properly because there always are espresso pieces at the bottom of my cup or they don’t mix it properly and the syrup is just stuck at the bottom. I recommend the market 32 Starbucks.
Atmosphere: 1
Food: 1
Service: 1
I waited over 30 minutes for two beverages while in the store. It appeared to be understaffed. I would appreciate it if you could address this issue, thank you.
Atmosphere: 1
Food: 2
Service: 1
Nice stand-alone Starbucks. Always clean and service is great.
Atmosphere: 4
Food: 4
Service: 4
Loading...