Dunkin'
568 Norwich-New London Turnpike, Montville
(860) 848-3144
Recent Reviews
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i didn’t get my food that i wanted so badly.
Atmosphere: 1
Food: 1
Service: 1
They didnt even look at the cashier for 20 min we wait for them their just enjoying the time 😃
Atmosphere: 1
Food: 3
Service: 1
Very polite, curious, happy, and got my order to me at a very quick time manner. Will definitely be going back when paying through.
Waited at the drive thru for 15 minutes then pulled to the window (thinking there was something wrong with speaker) and was completely ignored, exactly why I stopped going to Dunkin years ago and going back for a coffee reminded me why, waste of time and money
Atmosphere: 1
Food: 1
Service: 1
Bagels are consistently never toasted. Drive the extra 5/10/15 mins go to another one
Atmosphere: 2
Food: 1
Service: 2
Coffee is always on point here and service is great ? I only get coffee here though
Food: 4
Service: 5
CLOSEDDDDD.
Staff is friendly
This Dunkin has the worst service they’re rude and have nasty attitudes the food is always cold and soggy and when you ask for fresh they don’t make it for you!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage Egg and Cheese
Didn't have what I wanted. Don't remember what it was.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Who runs this shop? Place is filthy. Mat outside sticking up so someone could trip going in or out.Lawsuit waiting to happen. My boyfriend said mens room was dirty with black ring on toilet. Building looking sad. If you don't keep your store safe or clean, I would not dare eat or drink anything from your store. DUNKINS FRANCHISE - CHECK OUT THE REVIEWS FOR THIS STORE. ALL BAD. SERVICE SUCKS. CLOSE THIS STORE OR CHANGE OWNERS. Calling health department.
Went there this morning against my better judgment because my order is always screwed up and they take forever. They were decently busy, but it is what it is. Ordered three wake up wraps, the woman sighed, rolled her eyes, asked if that was it, which it wasn’t, I had a large order. So I told her no, there’s quite a bit more and she huffed and puffed, rolled her eyes again and turned her back to me. Made me feel super uncomfortable so I told her forget it and I drove 50 feet down the road to the other Dunkin’ where they were MUCH nicer. Consistently bad experience every time I go here. Unless you’re ordering a bottle of water just drive down the road to the other Dunkin. They’ll be happy to help without screwing it up or making you feel like an inconvenience
Service: 1
Loud music, employees singing, ignoring customers, manager is rude and disrespectful. She's not frienfly or pleasant. She always has a mean look on your face. I try to avoid going there but the morning crew always gets my coffee rite....
Atmosphere: 1
Food: 3
Service: 1
Never got a. Order right once, every time I give ‘em another chance they still mess it up. Guess it’s shame on me at this point.
Atmosphere: 1
Food: 1
Service: 1
I would give zero stars if I could. Hire better people who can actually do the work. Always closing inside and leaving only the drive thru open while having multiple people working because they can't handle both. Really helpful for people on
Service: 1
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