Arrived with my girls about 645p looking to be placed on a waiting list. I was skipped over by Jaime and another couple was serviced. I finally voiced my presence, even though it was done right in my face and was then placed on waitlist for bowling. I Was told it’s about an hour wait but they do not seat people past 8pm. We proceeded to have dinner here which then brought us to that hour due to slow service and flagging down the waitress to pay. Mind you there was only like 4 tables and two servers. Anyway, when I went back up to the bowling area now 750p was told by Jamie that there was still one person ahead of us and that even though people were scheduled to leave and would be leaving at 8pm they’re not allowed to seat people even at that time. I then told her that I wanted to speak with the manager because that didn’t make sense since the place closes at 9:30P. Jaime then went to into a room where I saw her speaking with Karissa our previous server for the night. She then wasted about seven minutes there before I actually saw a manager. At 757p, Aiden contacted the person right before me on that list, and the customer told them that they would not be able to make it to game on for 10 minutes. Interestingly, enough that would put them past the 8 PM no service while we were here and ready to go however they told the customer they had between 5 to 10 minutes to come down. At this point, I had the misfortune of having the most unprofessional manager, Bill Cote whom spoke and looked at me like I was wasting his time. Confirmed above and that it was the policy. At this point, it’s 807P and the person ahead of me arrived was seated. I the asked just so I was clear, even though they had three empty lanes and had been emptied since 8 PM, we would not be seated. And Bill said absolutely not it’s past 8pm. That’s when I realized that this all sounded just about WHITE. I spent over $100 for dinner, am staying at a hotel here and will be gambling all night. However non of that matters when you are allowed to have entitlement I guess. Posting this for now, but definitely will be bringing this up to real casino management.
Atmosphere: 2
Food: 2
Service: 1
Cory Arno
Went here on February 17th 2026 and the most horrible experience! I took my beautiful wife for our first time . Walked in and asked the girl at the front desk and asked if we can get a table have drinks and play games then order food . She replied you can do that at the bar . I found it wierd but we headed to the bar . We sat in two seats and the bartender seen us but and walked bye us but didn't acknowledge us at all. About 5mins go bye my wife went to the rest room for about 10mins and still no acknowledgement. Wife came back so about 15mins now without any acknowledgement whatsoever .The bartender who now has walked bye us about 15 times started serving walk up customers and kept looking our way. So after 25mins now of aboustly no acknowledgement and not one smile even waiting on the others we got up and went and told the young lady at the front desk exactly what happened she just looked at us so I said we are just going to leave . The bartender was alone but there is absolutely no excuse for no acknowledgement and piss pour attitude! Awful awful awful customer service! I will spread the word !
Atmosphere: 1
Service: 1
Nicholas Porter
Got a reservation for the karaoke room for three hours, cost $40/hr. It also took 1 online form submission and 4 phone calls to have the reservation confirmed. The waitress came exactly twice over the three hour period. The group ended up having to travel to the bar and get our own drinks multiple times.
Atmosphere: 2
Food: 4
Service: 1
John Dougan
👎Karissa F 👎. One of your employees is completely outrageous and rotten even from first coming into game on . With her nasty attitude and terrible customer service as well as staring and looking at our party constantly, and ruined me and my party’s 5 table we were there to have a good time and celebrate a birthday. Not get starred down and treated like we were beneath her and we’re gonna walk a measly 70 tab when we were asked if we wanted a tab and we said yes . Therefore we pay afterwards. So after being starred down from the get go till the very last 20 minutes she bugged me and bugged me non stop till I paid for an open tab so as I hit my breaking point of being miserable I finally pay and threatens security on me being I call out the simple fact that a open tab means I pay afterwards . She says correct and instead of living in reality and apologizing for treating us like this she continued to go on and on till we walk to the cashier and she stops running her mouth ….. go figure….. and the other staff noticed this and said nothing nor asked for what transpired to fix further situations like this to happen … disappointed on how Game On is run and how the employees are trained.. ME and my family and friends won’t be coming back . It’s not what it used to be ….. Great place to be disrespected when Karissa is working…
Atmosphere: 1
Food: 1
Service: 1
Kaitlin
Karissa F stared my friends and I down for 20 minutes all over a tab for bowling that we told her we’d pay and followed us around the arcade, then threatened to call security on a paying customer, we were here for a birthday celebration completely ruined the experience and we were told we could pay at the end before we left. I don’t appreciate anything that happened I’m unsatisfied and don’t recommend anyone coming here.
Atmosphere: 1
Food: 1
Service: 1
Franck Zepol Zepol
Excelente lugar para disfrutar en familia
Autumn Corbett
Pleasantly surprised with how well the night went here. I went in with 3.5 star overall expectations for a casino arcade.
If Karissa is your bartender, you’re in good hands. So friendly with great recommendations. We got the cheesesteak eggrolls which came with this spicy ketchup, Karissa put us in the know about trying them with the garlic aioli. Game changer, 10/10 so good with it. They should add the garlic aioli to come with the eggrolls automatically it was a seriousssss game changer.
The DDR in the arcade lets you continue playing even when you suck (my local arcade boots you once you get a low score. The player 1 pad here had a broken front and right arrow though)
The sangria was yum.
The karaoke room was the best karaoke set up I’ve seen, the mics had their own speakers (we used 2 of the 3). Each mic had adjustable sound levels, the music has adjustable background vocals and adjustable tempo and pitch. More song options than my local karaokes (Boston).
Thank you again Karissa!
Atmosphere: 5
Food: 5
Service: 5
Patel Meet
I wish I can go every single day here because I love the staff and manager they treat me like a family member and very very very kind so I love to visiting here today Thank you for being a kind
Atmosphere: 5
Food: 5
Service: 5
Kelly Pegler
Great time at Game On yesterday. Thanks to Jordin for answering all of our questions and just being awesome! We will be back for sure!
We were So Blessed and Fortunate to have the most Amazing Server EVER in Kieghley, she was exceptionally Kind, Patient and Knowledgeable. We were at Game On prior to witnessing the legendary performer Paul Anka who at 83 is still crushing it… We therefore were in a little bit of a hurry, but Kieghley managed to get our entire order right and on-time, and she had a great sense of humor as well. The Manager, Allen was also “Off the Charts” excellent… Game On is so Lucky to have such an incredible team…. We look forward to returning soon…. THANK YOU SO MUCH, Bethany & Joe Spanos !!! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Atmosphere: 5
Food: 5
Service: 5
Lauren Ritter
The bowling and staff service are phenomenal! Unfortunately must of the games we tried to play were broken. Both air hockey tables, the left ski ball game, and the Star wars pinball machine were all either completely unplayable or broken in a way that made it unfair. If they were fixed this place would easily get 5 stars!
Joseph
We came there as a party of 24 for a volleyball tournament on a Saturday night. Our server Alex was amazing, she was very attentive and provided excellent service. The manager Billy was also very courteous ensuring our large party had a great experience.
Atmosphere: 5
Food: 5
Service: 5
BlueBox Media
We went here for a work event. It was hot. Aside from that, it was great. The waitresses were attentive and pleasant. The atmosphere was nice. Wasn't too busy. Would go again.
Mark Greeno
A hidden gem inside of Mohigan sun with great people working and with a food allergy it's not always easy to find a place I'm confident about. This place rocked it!
It was yummy, coming back!
Arrived with my girls about 645p looking to be placed on a waiting list. I was skipped over by Jaime and another couple was serviced. I finally voiced my presence, even though it was done right in my face and was then placed on waitlist for bowling. I Was told it’s about an hour wait but they do not seat people past 8pm. We proceeded to have dinner here which then brought us to that hour due to slow service and flagging down the waitress to pay. Mind you there was only like 4 tables and two servers. Anyway, when I went back up to the bowling area now 750p was told by Jamie that there was still one person ahead of us and that even though people were scheduled to leave and would be leaving at 8pm they’re not allowed to seat people even at that time. I then told her that I wanted to speak with the manager because that didn’t make sense since the place closes at 9:30P. Jaime then went to into a room where I saw her speaking with Karissa our previous server for the night. She then wasted about seven minutes there before I actually saw a manager. At 757p, Aiden contacted the person right before me on that list, and the customer told them that they would not be able to make it to game on for 10 minutes. Interestingly, enough that would put them past the 8 PM no service while we were here and ready to go however they told the customer they had between 5 to 10 minutes to come down. At this point, I had the misfortune of having the most unprofessional manager, Bill Cote whom spoke and looked at me like I was wasting his time. Confirmed above and that it was the policy. At this point, it’s 807P and the person ahead of me arrived was seated. I the asked just so I was clear, even though they had three empty lanes and had been emptied since 8 PM, we would not be seated. And Bill said absolutely not it’s past 8pm. That’s when I realized that this all sounded just about WHITE. I spent over $100 for dinner, am staying at a hotel here and will be gambling all night. However non of that matters when you are allowed to have entitlement I guess. Posting this for now, but definitely will be bringing this up to real casino management.
Atmosphere: 2
Food: 2
Service: 1
Went here on February 17th 2026 and the most horrible experience! I took my beautiful wife for our first time . Walked in and asked the girl at the front desk and asked if we can get a table have drinks and play games then order food . She replied you can do that at the bar . I found it wierd but we headed to the bar . We sat in two seats and the bartender seen us but and walked bye us but didn't acknowledge us at all. About 5mins go bye my wife went to the rest room for about 10mins and still no acknowledgement. Wife came back so about 15mins now without any acknowledgement whatsoever .The bartender who now has walked bye us about 15 times started serving walk up customers and kept looking our way. So after 25mins now of aboustly no acknowledgement and not one smile even waiting on the others we got up and went and told the young lady at the front desk exactly what happened she just looked at us so I said we are just going to leave . The bartender was alone but there is absolutely no excuse for no acknowledgement and piss pour attitude! Awful awful awful customer service! I will spread the word !
Atmosphere: 1
Service: 1
Got a reservation for the karaoke room for three hours, cost $40/hr. It also took 1 online form submission and 4 phone calls to have the reservation confirmed. The waitress came exactly twice over the three hour period. The group ended up having to travel to the bar and get our own drinks multiple times.
Atmosphere: 2
Food: 4
Service: 1
👎Karissa F 👎. One of your employees is completely outrageous and rotten even from first coming into game on . With her nasty attitude and terrible customer service as well as staring and looking at our party constantly, and ruined me and my party’s 5 table we were there to have a good time and celebrate a birthday. Not get starred down and treated like we were beneath her and we’re gonna walk a measly 70 tab when we were asked if we wanted a tab and we said yes . Therefore we pay afterwards. So after being starred down from the get go till the very last 20 minutes she bugged me and bugged me non stop till I paid for an open tab so as I hit my breaking point of being miserable I finally pay and threatens security on me being I call out the simple fact that a open tab means I pay afterwards . She says correct and instead of living in reality and apologizing for treating us like this she continued to go on and on till we walk to the cashier and she stops running her mouth ….. go figure….. and the other staff noticed this and said nothing nor asked for what transpired to fix further situations like this to happen … disappointed on how Game On is run and how the employees are trained.. ME and my family and friends won’t be coming back . It’s not what it used to be ….. Great place to be disrespected when Karissa is working…
Atmosphere: 1
Food: 1
Service: 1
Karissa F stared my friends and I down for 20 minutes all over a tab for bowling that we told her we’d pay and followed us around the arcade, then threatened to call security on a paying customer, we were here for a birthday celebration completely ruined the experience and we were told we could pay at the end before we left. I don’t appreciate anything that happened I’m unsatisfied and don’t recommend anyone coming here.
Atmosphere: 1
Food: 1
Service: 1
Excelente lugar para disfrutar en familia
Pleasantly surprised with how well the night went here. I went in with 3.5 star overall expectations for a casino arcade.
If Karissa is your bartender, you’re in good hands. So friendly with great recommendations. We got the cheesesteak eggrolls which came with this spicy ketchup, Karissa put us in the know about trying them with the garlic aioli. Game changer, 10/10 so good with it. They should add the garlic aioli to come with the eggrolls automatically it was a seriousssss game changer.
The DDR in the arcade lets you continue playing even when you suck (my local arcade boots you once you get a low score. The player 1 pad here had a broken front and right arrow though)
The sangria was yum.
The karaoke room was the best karaoke set up I’ve seen, the mics had their own speakers (we used 2 of the 3). Each mic had adjustable sound levels, the music has adjustable background vocals and adjustable tempo and pitch. More song options than my local karaokes (Boston).
Thank you again Karissa!
Atmosphere: 5
Food: 5
Service: 5
I wish I can go every single day here because I love the staff and manager they treat me like a family member and very very very kind so I love to visiting here today
Thank you for being a kind
Atmosphere: 5
Food: 5
Service: 5
Great time at Game On yesterday. Thanks to Jordin for answering all of our questions and just being awesome! We will be back for sure!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We were So Blessed and Fortunate to have the most Amazing Server EVER in Kieghley, she was exceptionally Kind, Patient and Knowledgeable. We were at Game On prior to witnessing the legendary performer Paul Anka who at 83 is still crushing it… We therefore were in a little bit of a hurry, but Kieghley managed to get our entire order right and on-time, and she had a great sense of humor as well. The Manager, Allen was also “Off the Charts” excellent… Game On is so Lucky to have such an incredible team…. We look forward to returning soon…. THANK YOU SO MUCH, Bethany & Joe Spanos !!! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Atmosphere: 5
Food: 5
Service: 5
The bowling and staff service are phenomenal! Unfortunately must of the games we tried to play were broken. Both air hockey tables, the left ski ball game, and the Star wars pinball machine were all either completely unplayable or broken in a way that made it unfair. If they were fixed this place would easily get 5 stars!
We came there as a party of 24 for a volleyball tournament on a Saturday night. Our server Alex was amazing, she was very attentive and provided excellent service. The manager Billy was also very courteous ensuring our large party had a great experience.
Atmosphere: 5
Food: 5
Service: 5
We went here for a work event. It was hot. Aside from that, it was great. The waitresses were attentive and pleasant. The atmosphere was nice. Wasn't too busy. Would go again.
A hidden gem inside of Mohigan sun with great people working and with a food allergy it's not always easy to find a place I'm confident about. This place rocked it!
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