For a chain restaurant food is good and consistent. Service is always good
John Montrose
Best 99 around.
Carissa Crahen
Overall this is very good restaurant, the burgers in particular are delightful. Highly recommend
Atmosphere: 4
Food: 5
Service: 4
Michael Lahue
Had there chicken parmasean, New item, was not good, worst meal I have had, chicken tasted like it was an old chicken, I have had can sauce that taste better
Atmosphere: 3
Food: 1
Service: 3
Jean Rabbett
Ordered take out the French fries were dry and the cheese burg had 1slice of tomato and a piece of lettuce should get more for the price. Very disappointed
Food: 1
Dijon Johnson
Delicious Sheppards pie
Atmosphere: 5
Food: 5
Service: 5
Laurie Corriveau
Always great service
Atmosphere: 5
Food: 5
Service: 5
Mark Macfarlane
Great service, quality ingredients, sun came right thru shades-blinding, food was served almost cold. Warm the meals up, and get some shades that work and this could be 5 stars.
Atmosphere: 4
Food: 4
Service: 5
Joann Alleano
This is my go to for crispy fish tacos. They always have a good chardonnay. Bar tenders are great.
Amazing food, plenty of parking. Polite servers anf great atmosphere.
Atmosphere: 4
Food: 5
Service: 5
LJ S
We are frequent patrons & Rewards members of the Vernon, CT 99 location. Today was our worst experience ever, by far! We waited at least 5 minutes at the hostess counter before our presence was acknowledged by anyone. Then, it took another 2 to 3 minutes to be seated. Our waitress was very impersonal and rushed. She seemed, especially "put out' by our request to use our Rewards card & earned benefit. While servicing another table, our waitress dropped a container of applesauce, which splashed on my husband's hair & shirt (Also on our table & booth seat.) She seemed almost in disbelief that it landed on him at all and stated "It's only a little bit'...which it wasn't! Now, about our meals... I ordered a Southwest chicken salad. In the past, when I've ordered this dish, the chicken was served warm. Today, however, the chicken was ice cold with congealed fat on it. When I questioned this, I was informed by our waitress that the chicken in this dish is ALWAYS served cold because it's "pre-cooked." How unappetizing! I reiterated that I've had it served with warm chicken in the past. She took my salad & apparently went and conferred with the chef & manager. Then she came back to argue her point even further... Again, stating this dish is ALWAYS served with cold chicken unless they're "out of cold chicken," then and only then would it be served warm. Interesting!!! At this point, I unfortunately decided not to eat a meal with my husband. I did not feel confident that a salad replacement would acceptably prepared, especially given the somewhat hostile environment. What happened to customer service & actually caring about making the customer happy?! Prices have increased drastically, and now the waitstaff, while expecting higher tips, feel totally comfortable arguing with their tip source...US!! The customer!! I would NOT recommend this location because of the subpar food & service. If you're looking to sharpen your debating skills, this is the place for you! However, we will be spending our hard earned dollars elsewhere!
Atmosphere: 3
Food: 1
Service: 1
Lilly & Grace
We are frequent patrons & Rewards members of the Vernon, CT 99 location. Today was our worst experience ever, by far! We waited at least 5 minutes at the hostess counter before our presence was acknowledged by anyone. Then, it took another 2 to 3 minutes to be seated. Our waitress was very impersonal and rushed. She seemed, especially "put out' by our request to use our Rewards card & earned benefit. While servicing another table, our waitress dropped a container of applesauce, which splashed on my husband's hair & shirt (Also on our table & booth seat.) She seemed almost in disbelief that it landed on him at all and stated "It's only a little bit'...which it wasn't! Now, about our meals... I ordered a Southwest chicken salad. In the past, when I've ordered this dish, the chicken was served warm. Today, however, the chicken was ice cold with congealed fat on it. When I questioned this, I was informed by our waitress that the chicken in this dish is ALWAYS served cold because it's "pre-cooked." How unappetizing! I reiterated that I've had it served with warm chicken in the past. She took my salad & apparently went and conferred with the chef & manager. Then she came back to argue her point even further... Again, stating this dish is ALWAYS served with cold chicken unless they're "out of cold chicken," then and only then would it be served warm. Interesting!!! At this point, I unfortunately decided not to eat a meal with my husband. I did not feel confident that a salad replacement would acceptably prepared, especially given the somewhat hostile environment. What happened to customer service & actually caring about making the customer happy?! Prices have increased drastically, and now the waitstaff, while expecting higher tips, feel totally comfortable arguing with their tip source...US!! The customer!! I would NOT recommend this location because of the subpar food & service. If you're looking to sharpen your debating skills, this is the place for you! However, we will be spending our hard earned dollars elsewhere!
Good food and a friendly staff.
For a chain restaurant food is good and consistent. Service is always good
Best 99 around.
Overall this is very good restaurant, the burgers in particular are delightful. Highly recommend
Atmosphere: 4
Food: 5
Service: 4
Had there chicken parmasean, New item, was not good, worst meal I have had, chicken tasted like it was an old chicken, I have had can sauce that taste better
Atmosphere: 3
Food: 1
Service: 3
Ordered take out the French fries were dry and the cheese burg had 1slice of tomato and a piece of lettuce should get more for the price. Very disappointed
Food: 1
Delicious Sheppards pie
Atmosphere: 5
Food: 5
Service: 5
Always great service
Atmosphere: 5
Food: 5
Service: 5
Great service, quality ingredients, sun came right thru shades-blinding, food was served almost cold. Warm the meals up, and get some shades that work and this could be 5 stars.
Atmosphere: 4
Food: 4
Service: 5
This is my go to for crispy fish tacos.
They always have a good chardonnay. Bar tenders are great.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Great location always a spot to park in the large parking area
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Wings and Skins Sampler, Baked Scallops, Lobster Roll, Roasted Turkey Dinner
They didn’t want to give me a table.
Amazing food, plenty of parking. Polite servers anf great atmosphere.
Atmosphere: 4
Food: 5
Service: 5
We are frequent patrons & Rewards members of the Vernon, CT 99 location. Today was our worst experience ever, by far! We waited at least 5 minutes at the hostess counter before our presence was acknowledged by anyone. Then, it took another 2 to 3 minutes to be seated. Our waitress was very impersonal and rushed. She seemed, especially "put out' by our request to use our Rewards card & earned benefit. While servicing another table, our waitress dropped a container of applesauce, which splashed on my husband's hair & shirt (Also on our table & booth seat.) She seemed almost in disbelief that it landed on him at all and stated "It's only a little bit'...which it wasn't! Now, about our meals... I ordered a Southwest chicken salad. In the past, when I've ordered this dish, the chicken was served warm. Today, however, the chicken was ice cold with congealed fat on it. When I questioned this, I was informed by our waitress that the chicken in this dish is ALWAYS served cold because it's "pre-cooked." How unappetizing! I reiterated that I've had it served with warm chicken in the past. She took my salad & apparently went and conferred with the chef & manager. Then she came back to argue her point even further... Again, stating this dish is ALWAYS served with cold chicken unless they're "out of cold chicken," then and only then would it be served warm. Interesting!!! At this point, I unfortunately decided not to eat a meal with my husband. I did not feel confident that a salad replacement would acceptably prepared, especially given the somewhat hostile environment. What happened to customer service & actually caring about making the customer happy?! Prices have increased drastically, and now the waitstaff, while expecting higher tips, feel totally comfortable arguing with their tip source...US!! The customer!! I would NOT recommend this location because of the subpar food & service. If you're looking to sharpen your debating skills, this is the place for you! However, we will be spending our hard earned dollars elsewhere!
Atmosphere: 3
Food: 1
Service: 1
We are frequent patrons & Rewards members of the Vernon, CT 99 location. Today was our worst experience ever, by far! We waited at least 5 minutes at the hostess counter before our presence was acknowledged by anyone. Then, it took another 2 to 3 minutes to be seated. Our waitress was very impersonal and rushed. She seemed, especially "put out' by our request to use our Rewards card & earned benefit. While servicing another table, our waitress dropped a container of applesauce, which splashed on my husband's hair & shirt (Also on our table & booth seat.) She seemed almost in disbelief that it landed on him at all and stated "It's only a little bit'...which it wasn't! Now, about our meals... I ordered a Southwest chicken salad. In the past, when I've ordered this dish, the chicken was served warm. Today, however, the chicken was ice cold with congealed fat on it. When I questioned this, I was informed by our waitress that the chicken in this dish is ALWAYS served cold because it's "pre-cooked." How unappetizing! I reiterated that I've had it served with warm chicken in the past. She took my salad & apparently went and conferred with the chef & manager. Then she came back to argue her point even further... Again, stating this dish is ALWAYS served with cold chicken unless they're "out of cold chicken," then and only then would it be served warm. Interesting!!! At this point, I unfortunately decided not to eat a meal with my husband. I did not feel confident that a salad replacement would acceptably prepared, especially given the somewhat hostile environment. What happened to customer service & actually caring about making the customer happy?! Prices have increased drastically, and now the waitstaff, while expecting higher tips, feel totally comfortable arguing with their tip source...US!! The customer!! I would NOT recommend this location because of the subpar food & service. If you're looking to sharpen your debating skills, this is the place for you! However, we will be spending our hard earned dollars elsewhere!
Atmosphere: 3
Food: 1
Service: 1
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