Dunkin'

83 Talcottville Rd, Vernon
(860) 871-5798

Recent Reviews

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Diana Zhumalieva

Drive thru idiots. We repeatedly asked for oatmilk latte and you still gave us regular milk. U aware some people can’t drink that?

Joyce Walton

You would think I drank half the caramel craze latte but no this is the 2nd time I got it like this. This latte is $5. Do better....stop ripping off your customers!

Food: 1

Service: 4

Leslee Barrows

Best employees ever!!!!

Atmosphere: 5

Food: 5

Service: 5

Tom Palmer

First time i've ever been to this location and it was terrific. I have a slightly complicated order and they got it right from the start without complaining, It was amazing and very refreshing

I did not have anybody talk back or complain or talk under their breatj or any other numbers of things that i've experienced in other locations.

Parking: Plenty of parking though it wasn't busy when I was here

Wheelchair accessibility: Parking lot and front door are all at ground level

Atmosphere: 5

Food: 5

Service: 5

Emily O'Connor

They wouldn't use my (clean) refillable coffee mug.

Timothy Brock

Stopped for drinks and a few donuts. My hot coffee had spoiled cream and had to ask for a new one. They got 2 of the other 3 drinks wrong and the apple spice donut (my fav) was dry and a bit stale. Poor example of a DD.

Atmosphere: 3

Food: 3

Service: 3

Samantha S

I only go through the drive-thru in the morning at this Dunkin, but it’s a well-oiled machine whenever I go. Very quick, friendly people, great service. Leaving this review because the guy at the drive-thru noticed my coffee leaked around the edge of the lid and he carefully wiped the lid with a napkin before handing it to me. I appreciate the little things!

Atmosphere: 5

Food: 4

Service: 5

Cliff Wilcox

Service is very bad. If I was the owner I would close shop ...... people just walking around while I was waiting

Atmosphere: 1

Food: 1

Service: 1

Lina Whitehill

I was that out of Towner, needing their first cup of coffee to start their (early) day. It was a joyful event - but needing that first cup, the employees smiling faces and got the order as I wanted, this was a great 'lit of town' Dunkin experience!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Sandwiches, Bacon Egg and Cheese

Edward Blomquist

It's 702pm at may 7th 2024 and I go through he drive through and she tells me she'll be with me in a bit then leaves me there and there was literally no one here maybe one customer inside idk

Mo Flower

I walked in with three children, to this day I never received a refund. We were sited inside. Ordered 6 orders of hash browns, and other things. Waited 5min, 10 minutes , 35 minutes, nothing, asked for refund because the food isn’t cooked fresh, it shouldn’t take that long, takes less than two minutes to get it ready, the worker refused and had an attitude , asked the manager she couldn’t deal with us, one of the workers hide herself in the bathroom, I simply left. Not enough staff, no food, no refund. I regret going to a place Im not familiar holding an hungry autistic child and not eating for another hour until we got back home. Worst place ever.

Atmosphere: 1

Food: 1

Service: 1

A G

Service was goodDrink was okAsked for light ice and got what looked like a regular amount

Maria P.

The place was very nice! The nicest Dunkin I've been to. Just the service...it was the worse I've ever had??

Atmosphere: 3

Food: 3

Service: 1

Mary Maylin

So clean and bright..was in and

Atmosphere: 3

Food: 3

Service: 3

Tina Demonte

Worst customer service . Was getting a coffee before work and was treated rudely by a manager on shift who said clearly she wouldn’t be taking my order because “she’s done” to not only have another employee say the same thing . You shouldn’t be on the floor if you are off the clock and not helping your customers . Will not be returning.

Atmosphere: 4

Food: 3

Service: 1

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