Mitchell's Restaurant
1237 Hartford Turnpike, Vernon
(860) 454-7628
Recent Reviews
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Today was my first and likely last time visiting this establishment. We arrived, put our name in, and were told to let the staff know once the rest of our party arrived—which we did. When everyone was present, we were told it would be about a 15-minute wait. I also made a point to let the staff know that my son is autistic, as he was visibly stimming while we waited. What followed was incredibly disheartening. Parties of 2, 4, and even 5 were being seated quickly, many of whom walked right past the “Please wait to be seated” sign. Staff never enforced the seating process or offered any explanation for the delays. I watched another party—also missing two members—get seated before us. After 20 minutes, we were told to wait another 15 to 20 minutes, again with no option offered to split tables to seat our group more quickly. Waiting that long with a child on the spectrum is more than just inconvenient—it’s emotionally exhausting and overwhelming. What made it worse was how invisible and unimportant we felt. The sign on the wall says, “Walk in as strangers, leave as friends”—but that could not have been further from our experience. As a Hispanic family with an autistic child, I couldn’t help but feel that we were being dismissed or deprioritized. The lack of communication, understanding, and compassion was unacceptable. It is already difficult to feel welcome in public spaces with a neurodivergent child—this experience made me feel judged, ignored, and completely unwelcome. We ended up leaving without being seated. I truly hope this business takes a hard look at how they treat all families and considers the importance of creating a more inclusive and respectful environment for everyone.
Great place love going there
Came back 2nd time on way up north. Great food and service was awesome.
Great place for family. Breakfast was delicious. Beer & wine menu available. We had mimosas! Our server was so pleasant & attentive at the right moments!
I love going there the service is amazing and food is great
I had the Mitchell's Melt Burger. It was excellent. The burger was cooked perfectly to medium. The staff were friendly and attentive.
Dear Mitchell’s Management, I visited your establishment for the first time today and was disappointed by the unprofessional behavior I encountered. I arrived early and waited outside with another veteran, only to be met with attitude by the staff member opening the front. When we asked to use the bathroom and get food, she responded curtly, saying, “We open when I want. You can go somewhere else.” This response was not only dismissive but completely unwelcoming. As a disabled veteran and first-time customer, I expected a more respectful and courteous experience. I hope you’ll address this behavior, as it does not reflect well on your business. Sincerely, New client that just retired from the US Marine Corps
My wife and I were first time diners. We stopped in for breakfast while out running errands. We will definitely be back as our entire dining experience was really great! The staff is friendly and very attentive which helps to ensure a memorable dining experience. And most importantly, the food was excellent.
Atmosphere: 5
Food: 5
Service: 5
Love this place. Food is consistently good. Staff are always friendly.
Atmosphere: 5
Food: 5
Service: 5
Awesome Food! Love The Breakfast All Day Along With The Weekly Specials!
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Love this place! Feels like home ... great food and service !
Atmosphere: 5
Food: 5
Service: 5
The pictures look delightful online which is why we decided to stop on our long trip home, but we were very disappointed. The spuds were so soaked in grease they were inedible, the bacon was half cooked half raw. I usually love diner breakfast but this was highly disappointing. I had to ask to chase a waitress down to ask for creamer for our coffee after waiting for our second waitress. People are not the friendliest and food was just terrible. They are very busy, so it must be just locals who enjoy this spot, the staff seemed nice to their local favorites.
Atmosphere: 2
Food: 1
Service: 2
Meh, pancakes were good, their spuds are duds, bacon is not crispy
Service was great, no complaints about that..
Atmosphere: 3
Food: 2
Service: 4
Great down home atmosphere. The staff is so friendly. I love that they serve breakfast all day!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggs Bacon Sausage Homefries and Toast, Eggs Benedict, Belgian Waffle with Strawberry, California Omelette with Cheddar
First time there in years. Enjoyed it very much. Our group of 6 had very good service and food was delicious. Timely too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Toast, Sausage, American Breakfast, Coffee Mugs
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