Burger King
198 Thomaston Ave, Waterbury
(203) 757-7728
Recent Reviews
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Went through drive thru. Staff was extremely pleasant
Food: 5
Service: 5
The worst Burger King I paid for an extra cup and she didn’t even give it to me when I was gonna tell her she rolled his eyes and look away.The most rudest old lady bad service, cold fries.
Atmosphere: 1
Food: 2
Service: 1
I rate this restaurant -0 stars! Ordered today 9/22/25 via DoorDash. The fries were cold, no napkin in the bag, no ketchup, no straw! But none of that mattered when chowing down on my mediocre burger, something sharp and hard between my teeth stops me mid chew! I immediately thought it was glass in my mouth. I carefully hold the foreign object that’s mixed in with my chewed up food between my teeth. As I pull it from my teeth, to my discovery, it’s a STAPLE! 🤯🤬😡 there are no words to explain the terror and shock that went through my mind of what if it was my toddler eating this burger, what if it was my husband who scarfs down food like a cave man ! The damage of swallowing a foreign object can cause serious bodily harm! Please stay away from this establishment completely. And ensure you thoroughly check your food before eating from here. I will be looking into what legal action I can take.
Always running out of food or drink items. Inside and outside look horrendous. Service is slow. But the staff is very nice. They seem like they want to do their job and serve good food but do not have the proper support they need from their management staff.
Atmosphere: 1
Food: 1
Service: 5
They don't understand ketchup only
The most tasteful take out burger.
Atmosphere: 5
Food: 5
Service: 5
Love their food
I ordered from drive thru, it took a little time for the person in front of me to get their food, which i didn’t mind the wait. But when I pulled up, the guy who was at the window, was prepping the orders, ringing the people out,his arms did not stop moving , getting everything in the bag ringing out and sending us on our way. He definitely was taking care of business and not wasting time. The food was hot and fresh too. I ordered after 6 pm on 5/30/25, that team member is a keeper. Oh and whoever was on the grill too!! You guys were holding it dooowwwnwnnnn!!
It is hard to find hard workers these days, and those 2 were hard workers! Thank you!!
Atmosphere: 4
Food: 5
Service: 5
Completely horrible and need cooperate to contact me ASAP
Atmosphere: 1
Food: 1
Service: 1
I liked this it's the second time I come, the place is clean it's quiet and the guy who received my order at the counter brought it to the table which surprised me and I thank him
Restaurantji Recommends
This place is not up to standards.
Atmosphere: 1
Food: 2
Service: 2
Love this place
Atmosphere: 5
Food: 5
Service: 5
Food was not cooked well it had so much oil and the fries were all field with oil been throwing up the past 20 minutes. Never again.
This was the worst place I have ever been in the place was nasty I will never eat here again 🤢🤮 the floor was like walking on ice and the bathroom was a nightmare this place needs to be closed
This burger king is a joke, very unprofessional staff,the manager was very rude to me a hispanic mix guy who told me if im gonna use my fingers to stir my cofee, busy with their phones at the back we waited for abt 5 mine until smone shows up and they did not even greet us in the first place … Took long to put down our order…Whole time he was talking to his phone while assisting us !! Il never come back again !! U can do better !!
Atmosphere: 1
Food: 1
Service: 1
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