Burger King

198 Thomaston Ave, Waterbury
(203) 757-7728

Recent Reviews

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David DiGiorgi

I ordered from drive thru, it took a little time for the person in front of me to get their food, which i didn’t mind the wait. But when I pulled up, the guy who was at the window, was prepping the orders, ringing the people out,his arms did not stop moving , getting everything in the bag ringing out and sending us on our way. He definitely was taking care of business and not wasting time. The food was hot and fresh too. I ordered after 6 pm on 5/30/25, that team member is a keeper. Oh and whoever was on the grill too!! You guys were holding it dooowwwnwnnnn!!
It is hard to find hard workers these days, and those 2 were hard workers! Thank you!!

Atmosphere: 4

Food: 5

Service: 5

Ivonna Francis

Completely horrible and need cooperate to contact me ASAP

Atmosphere: 1

Food: 1

Service: 1

Duverlin Izquierdo Guapulema

I liked this it's the second time I come, the place is clean it's quiet and the guy who received my order at the counter brought it to the table which surprised me and I thank him

Zeffery Guarnera

This place is not up to standards.

Atmosphere: 1

Food: 2

Service: 2

Carla López

Love this place

Atmosphere: 5

Food: 5

Service: 5

Chyna Boogz

Food was not cooked well it had so much oil and the fries were all field with oil been throwing up the past 20 minutes. Never again.

SHOGUN 76

This was the worst place I have ever been in the place was nasty I will never eat here again 🤢🤮 the floor was like walking on ice and the bathroom was a nightmare this place needs to be closed

Prince Thebeyame

This burger king is a joke, very unprofessional staff,the manager was very rude to me a hispanic mix guy who told me if im gonna use my fingers to stir my cofee, busy with their phones at the back we waited for abt 5 mine until smone shows up and they did not even greet us in the first place … Took long to put down our order…Whole time he was talking to his phone while assisting us !! Il never come back again !! U can do better !!

Atmosphere: 1

Food: 1

Service: 1

suc carbuccia

I've had bad experiences with Burger King in general the last few years, not at this location but just in general. My family and I needed a quick meal so we ordered from the drive thru and we had to wait a little longer than usual just being honest but when the food came out, it was all fresh literally everything we ordered. The guys working apologized for the wait, giving us two crowns for the kids and the kids' meal toys. Point is great food and great service for a change from Burger King. Just wanted to give the staff there last night their credit. Great job, guys, and thank you.

Food: 5

Service: 5

Jose Vega

Worst Burger king in all CT .

Atmosphere: 1

Food: 1

Service: 1

Nettie Sarro

Food was not hot and had way too much mustard on my cheese burger. The staff was not nice, no hello. Slammed the glass door at the drive-through after paying, said your food is coming. Not a hello or thank you or nothing

Atmosphere: 1

Food: 3

Service: 3

Recommended dishes: Cheeseburger, Whopper Jr

Nichole Lugo

U ppl suck !! Never gave me my fries I payed for and nobody answers the phone!!

Atmosphere: 1

Food: 1

Service: 1

Gelly Marie

This burger king is a joke. Very unprofessional and the coworkers/managers are disrespectful and judgemental. Morning manager hardly works, constantly taking cigarette breaks, and fails to train newcoming coworkers, oh and let me not forget to add failing to pay workers correctly for the hours worked.. labor? Food nastily made, as you can tell in other reviews. I mean can you really call yourself a fast food? I have never and will never work at any burger king not especially one that mistreats their workers. Someone call corporate 🥱.

Atmosphere: 1

Food: 1

Service: 1

Paki Yaga

Burger King is low vibrations they don’t fill up your fries the cooks don’t wear hair nets you always have to wait for food just bad service here need new management

Atmosphere: 1

Food: 2

Service: 1

Latasha Streater (Tash)

I ordered my food on the mobile app 20 minutes before I arrived at the restaurant and I still had to wait for my order. The girl at the drive thru was texting on her phone and joking with the male instead of prepping my order. I’ll never come back
To this Burger King again and I don’t recommend it at all.

Atmosphere: 1

Food: 2

Service: 1

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