I had to wait forever for my food tonight because they had one person closing the restaurant?? Why would you have one person closing taking all the orders and making everything??? That makes no sense I had to go to my car and wait while she addresses the rest of the customers. Fast food is supposed to be fast this was not fast the food was good the service was poor waste of my time and money just for a bagel with cream cheese the location is just as bad a lot of hustlers asking for money
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Bagels
Linfire Quinones
Not always they are serving food so I have to leave to other stores to buy it but at least they serve good drinks.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wake
Dean DeRaad
The people (especially Milly) that work here are awesome! I'm on the east coast every couple months..they remember me at a glance and know what I want. And they're fast.. Employee retention and customer service!
Atmosphere: 3
Food: 4
Service: 5
Josh B.
I miss the old crew! They're efficient, welcoming, and always greeting you with the warmest greeting and biggest smile. Honestly used to be a great start to my day. I can't say that anymore. I don't know if they got a whole entire new crew, but they suck! They're rude and inconsistent and just ignore you. Literally just sat there standing at the front counter for more than 20 minutes. Not even a hello or will be right with you. Walked away, never will go back. It's a shame because you guys are in such a great location too, bring back the old crew!
Farzana Majid
staff is alway greet you , like this place’s
Tonya Bomba
Mobile app says 4a open. Placed an order through my phone and sat at drive thru for 10 min. Hours of operation need to be updated in app and should be put AT drive thru speaker! Will NEVER come here even though it's 2 min from my house. Will go out of my way to go to one that actually cares about their customers.
Chris Ocampo
This was by far the worst Dunkin I have ever been to. I waited with no service for 5 minutes, that in itself would be fine if they were busy. The staff was talking to each other. Since I could only sit there and wait I called for assistance but no reply so I waited till some one noticed another 5 minutes later they just chose to not acknowledge me. So I walked away and never got my drink or anything for that matter. There were zero drive through orders during this time.
Longer Nights
Coming to work for you guys was a terrible idea not only was I complaining about several problems to the main manager of the store but ya didn’t go threw with it and said was gonna handle it but never did. You guys are manipulating us from snitching on people just so ya won’t have short staff. Ya dead the worst dunkin
Betty Irizarry
They deserve zero stars. The wait here is insane; stuck in the drive thru for 15+ minutes. Plus my order was wrong when I got to the window. All that wait and my order was wrong the entire time. I understand they get busy and backed up but there is no excuse for such a long wait and disorganization.
They got my order right , just could've been done faster.
Nicole S
Go to any other Dunkin Donuts. This one is consistently bad. They serve hot lattes in the hot latte cup but its actually ice cold. I am baffled at how horrible the coffee is every time.
Kassie Ingham
Workers didnt pay attention at all. Very rude and a long wait when there was only 1 car in front of me.
Jeannie Freeman
I ordered a Matcha Latte. It was delicious.
kim Jenkins
Sooo glad to have a Dunkin w/in walking distance. I've often experienced good customer service. Not happy w/drive through w/tight twists & turns.
Very good attention excellent
I had to wait forever for my food tonight because they had one person closing the restaurant?? Why would you have one person closing taking all the orders and making everything??? That makes no sense I had to go to my car and wait while she addresses the rest of the customers. Fast food is supposed to be fast this was not fast the food was good the service was poor waste of my time and money just for a bagel with cream cheese the location is just as bad a lot of hustlers asking for money
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Bagels
Not always they are serving food so I have to leave to other stores to buy it but at least they serve good drinks.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wake
The people (especially Milly) that work here are awesome! I'm on the east coast every couple months..they remember me at a glance and know what I want. And they're fast.. Employee retention and customer service!
Atmosphere: 3
Food: 4
Service: 5
I miss the old crew! They're efficient, welcoming, and always greeting you with the warmest greeting and biggest smile. Honestly used to be a great start to my day. I can't say that anymore. I don't know if they got a whole entire new crew, but they suck! They're rude and inconsistent and just ignore you. Literally just sat there standing at the front counter for more than 20 minutes. Not even a hello or will be right with you. Walked away, never will go back. It's a shame because you guys are in such a great location too, bring back the old crew!
staff is alway greet you , like this place’s
Mobile app says 4a open. Placed an order through my phone and sat at drive thru for 10 min. Hours of operation need to be updated in app and should be put AT drive thru speaker! Will NEVER come here even though it's 2 min from my house. Will go out of my way to go to one that actually cares about their customers.
This was by far the worst Dunkin I have ever been to. I waited with no service for 5 minutes, that in itself would be fine if they were busy. The staff was talking to each other. Since I could only sit there and wait I called for assistance but no reply so I waited till some one noticed another 5 minutes later they just chose to not acknowledge me. So I walked away and never got my drink or anything for that matter. There were zero drive through orders during this time.
Coming to work for you guys was a terrible idea not only was I complaining about several problems to the main manager of the store but ya didn’t go threw with it and said was gonna handle it but never did. You guys are manipulating us from snitching on people just so ya won’t have short staff. Ya dead the worst dunkin
They deserve zero stars. The wait here is insane; stuck in the drive thru for 15+ minutes. Plus my order was wrong when I got to the window. All that wait and my order was wrong the entire time. I understand they get busy and backed up but there is no excuse for such a long wait and disorganization.
Restaurantji Recommends
They got my order right , just could've been done faster.
Go to any other Dunkin Donuts. This one is consistently bad. They serve hot lattes in the hot latte cup but its actually ice cold. I am baffled at how horrible the coffee is every time.
Workers didnt pay attention at all. Very rude and a long wait when there was only 1 car in front of me.
I ordered a Matcha Latte. It was delicious.
Sooo glad to have a Dunkin w/in walking distance. I've often experienced good customer service. Not happy w/drive through w/tight twists & turns.