Dunkin'
850 Wolcott Rd, Waterbury
(203) 597-9696
Recent Reviews
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The (new) manager was very rude! I ordered a sandwich on the mobile app. I choice the option on the app for the croissant to be made to a bagel. I pulled up to the window to get my order and noticed right away it was incorrect. Also, the sandwich was cold ! I went inside and asked for it to be made the way I ordered it. The new manager became upset and slammed my sandwich in the garbage, threw the bagel in the oven and slammed the oven door as well! While making me a new sandwich she was also handling other customers items with aggressive manner. A customer should never have to experience this. Managers should be an example to their employees and NEVER display this type
of behavior.
Atmosphere: 1
Food: 1
Service: 1
it's just a coffee shop. I couldn't believe I used to purchase this two to three times a day everyday. now I make my coffee at home and save lots of money probably close to thousand a year
Atmosphere: 2
Food: 2
Service: 3
Kid-friendliness: Donuts apple juice no
Wheelchair accessibility: Big door flat surface from parking lot
Recommended dishes: Donuts
Ordered snacking bacon I just got a clump of all burnt bacon I don't and the guy taking the order seemed annoyed that I was ordering. . I used to like dunkin what the heck happened!
Atmosphere: 1
Food: 1
Service: 1
The workers here are extremely rude. They will not give you a refund if they do not have the food that you ordered they laugh at you. I will never go at this Dunkin again, and I will make sure to call the manager to tell her of the name of the person that “helped” me.
Atmosphere: 1
Food: 1
Service: 1
Lady at front crumpled up my bag and handed it out window because I put change in her hand too hard. Horrible customer service. Don't say your welcome when you say thank.
You know Dunkin is Dunkin
Atmosphere: 3
Food: 3
Service: 4
Very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: English Muffin, Wake-Up Wrap - Egg and Cheese
This is no longer dunking donuts . Its a bagel shop that has all kinds of s with choices of cream cheese flavors. They make breakfast sandwiches on bagels also. They sell muffins and all kinds of drinks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
I ordered 2 sandwiches, 2 coffees, and 1 donut through Uber eats which cost a crazy $35. I get my delivery and half the order is missing. I call the number on the receipt 3 times with no answer. Impossible to do anything to fix my order. The bag has packaging with ONE cup holder.. for an order with two drinks? Bad service.
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
There is no Dunkin Donuts at this location anymore.Update your info.
Dunkin is a solid performer. Decent service with o.k. selection of sandwiches and snacks. They do make a good cup of coffee.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
Incompetent staff , can't follow directions. And the store manager (female) is the worst one of them all . Multiple visits and multiple issues with the staff.
There is absolutely no Dunkin at this address! This map is GARBAGE!!!
great coffee ☕️ and they all my name and order everyday
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