Dunkin'
2714 S Main St, Waterbury
(203) 694-3444
Recent Reviews
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Give me wrong drink and they charge again to fix it
i always order a dunkin energy with lemonade substituting the sparkling water and this time they told me that it wasnt possible and that they can only make it with sparkling water. i told them ive gotten it plenty of times before and they still were refusing to substitute the sparkling water. is it really that hard to use lemonade instead?
Like many places it just seems to take a while when you go inside.
Atmosphere: 2
Food: 2
Service: 2
They my munchkin order wrong. Munchkins!! Ordered on the app.
Hit or miss when it comes down to quality and getting the order right. No consistency, have left countless times missing items. Long wait times is the usual
Atmosphere: 2
Food: 2
Service: 2
Staff is too packed with work to even greet customers anymore. Shame on the management/franchise owner.
Atmosphere: 3
Food: 5
Service: 1
Love it. They on point
They were backed up. One of the employees made the while process so slow. Everyone else was going as they should but this one employee couldn't get it right
Atmosphere: 5
Food: 5
Service: 5
Ordered delivery and did not receive any of the 4 donuts that I ordered. Highly unsatisfied
Atmosphere: 1
Food: 1
Service: 1
Worst Dunkin in Waterbury hands down
Restaurantji Recommends
The gas station attached can be a little much to deal with in the morning, but the staff are great, coffee is great, and it's usually pretty quick.
Atmosphere: 4
Food: 4
Service: 5
Staff were so distracted talking about me under their breath they couldn't even make my drink correctly 🙄
Atmosphere: 1
Food: 1
Service: 1
So I bought two lattes and one bagel twist first thing was I got a bagel with cheddar 🤔 and the lattes forget about it water down coffee smh
Food: 1
Service: 3
The coffee has gotten weak over the years and other than an occasional donut I'm really not into their processed food and I use the word food loosely.
Atmosphere: 2
Food: 2
Service: 4
Friendly but slow
Atmosphere: 4
Food: 4
Service: 4
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