Dunkin'

2714 S Main St, Waterbury
(203) 759-5703

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Recent Reviews

I don’t know who’s running the drive thru. These are the most polite Dunkin’ Donuts employees I have EVER encountered. I’m not even kidding you! They ensure your order is correct. And I can also tell by looking at my ice coffee if it’s gonna taste good or not. This Dunkin’ does not disappoint. Go see for yourself. They definitely go the extra mile. I went back several days after and still the same great service.
Since the pandemic the lines are longer and my orders are frequently wrong. I understand that good help is hard to find at this time but after paying $5+ for my coffee and realizing its not what I ordered, gets my day off to a bad start, especially since I waited so long for it and repeated my order 4 times.
The service was very slow and the person taking my order was very rude to me and disrespectful. And I was very friendly and even left a tip but the person behind me there or the whole time kept trying to talk over my shoulder to the other person behind me while trying to take my order at the same time.it was an unpleasant experience I never want to do that again I never want to go to another Dunkin donuts they ruined it for me for good

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