Dunkin'

Gulf Express, 21 Union St, Waterbury
(203) 591-8844

Recent Reviews

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Christopher Boyles

Great time...and open for holidays nice fresh food

Wheelchair accessibility: First floor and plenty of parking

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Med Iced Decaf Coconut Caramel Coffee with 2 Creamers and Sweet Foam

Patrick McCormack

Hours are inaccurate. Almost every time I go after 9 no one is there.

MA2PMULTISERVICES_Cuenta Oficial ALMONTE P

Good very nice place, very good

Atmosphere: 4

Food: 4

Service: 4

Idalia Hernandez

The coffee the best

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels

joseph costa.

Great for coffee and everything bagel toasted crisp not burnt with sausage egg and cheese

josh e

Someone will probably ask you for change, but will also hold the door open for you.

Atmosphere: 5

Food: 5

Service: 5

Zara Rivera

Coffee is good, I’ve recently stop coming to this location because I’m constantly served food that’s still frozen in the middle. Idk if the person isn’t letting it cook thoroughly or what but everytime I’ve noticed I’m told to order it well done, which I don’t understand why am I having to order anything well done to get food that’s not cold. Doesn’t make sense

Atmosphere: 1

Food: 1

Service: 5

tina

Very clean with friendly staff!

Service: 5

Victoria Encarnacion

They seem to get your order wrong or forget items frequently, even with mobile orders. I keep going only because it's on my way to work. They've given me iced coffee when the printed order sheet clearly said hot, hash browns are often undercooked, and they will probably ask you what you ordered when you get to the window.

Atmosphere: 1

Food: 4

Service: 2

Recommended dishes: Dunkin' Refreshers, Sparkd' Energy, Maple Sugar Bacon Breakfast Sandwich

Kyaire BOII

Today the coffe was beyond me it taste so much like water lately this coffee has been water downed this Dunkin has been going down hill

Atmosphere: 1

Food: 1

Service: 1

Artistic Artie

The manager, I think her name is Fatima (I heard one of the employees say her name) was rushing her employees while she was walking around and not helping them. I understand a manager has to do inventory and what not in their office but it was obvious she wasn't doing anything of importance. I've been to this Dunkin multiple times previously and the employees are always very kind and sweet, having a manager that doesn't contribute when the store is at it's busiest and chooses to laze in their office and rush their employees that already have their hands full doesn't seem like someone who deserves to be in such a position. Other than that, I'd give this place 5 stars if it wasn't for the negative impact that manager gives. Really ruins an atmosphere.

Atmosphere: 2

Food: 3

Service: 3

Ethan Hall

Donuts were in edible.

Atmosphere: 1

Food: 1

Service: 1

ULuvDanny T

This place is terrible the customer service is horrendous I can’t even stomach it I’ve been here numerous times and get the same terrible service, they don’t greet you they just have you standing there and ignoring you not acknowledging the customer at all and ever time I buy hash browns they are always cold and smashed up like someone stepped on them this needs to be checked

Atmosphere: 1

Food: 1

Service: 1

rob steele

Excellent coffee and excellent customer service

Parking: Another of parking

Kid-friendliness: Plenty of donuts for kids

Atmosphere: 5

Food: 5

Service: 5

Kelmarie Lara

I got an OJ and ask for a small cup with ice for a OJ which I paid and they wanted to charge me for it … I understand if they charge you if u don’t buy anything but I juts spent 13 on ur food. Also I ask for a glaze donut and got a sprinkle donut.

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