Always gets my mobile orders wrong. If I ask for extra cream it’s obvious I want it lite. But they tend to do it dark still.
Atmosphere: 1
Food: 1
Service: 1
Frank Perez
Kudos to the morning crew
izzy smut
Food was great too bad the customer service is atrocious. Lady at the drive through had a serious attitude when I asked for my donut she forgot to give me.
Atmosphere: 1
Food: 4
Service: 1
I “Igorek” A
The place charges you a dollar for a cup or two water 💦!!!!
Atmosphere: 3
Food: 3
Service: 3
Paige
Shoutout to Lizzie at Dunkin Donuts on Chase Avenue. It’s always so refreshing to experience great customer service consistently. She truly shines.
Atmosphere: 5
Food: 5
Service: 5
Carolyn Quintana
3 days now I have ordered from this store on Uber eats. I keep asking for just a powdered donut and for 3 straight orders I have been sent a jelly donut, which I am not a fan of. I dont understand how hard it can be to tell the a powdered and jelly donut apart.
Nathan Marasco
I walked in to pick up a order. As I walked in there was a employee throwing a vocal fit because a customer in the drive through ordered a small and then wanted a large or something. Then when I texted the customer to see if the needed anything while I wait for the food. She came over told me the food was being made. The. Went back to work but said at a normal volume not even under breath I saw you hit the order not ready thing though. Just pure disrespect. For how many dubkins there are I will be sure to avoid this one
Was visiting here Friday morning relaxing in the chairs with my coffee when I unexpectedly had a very intense seizure. The staff jumped into action & took care of me until paramedics arrived. I felt embarrassed to return because I'd caused a scene, but when I came back and apologized the staff here warmly welcomed me back and were so kind to me that it nearly brought me to tears. These are amazing, wonderful, beautiful people, and EXACTLY the type of employees that every business should pray for. This is my new spot for as long as I live in Connecticut and I would literally go out of my way if I were you to go to this Dunkin (especially if you plan to have a medical emergency bc these ladies are cool af under pressure lol). The girls do everything they can to accommodate you and make sure that you're satisfied with your order and they do it in such a genuinely kind way that it starts your day off beautifully. Thank you ladies, you have my love and my gratitude.
Atmosphere: 5
Food: 5
Service: 5
Jihad Baby (Jihad)
Best coffee ever Chase ave Waterbury good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Bacon Egg and Cheese
Eli Warren
Just wanted to say thank you to all the Dunkin’ team at this location for your friendliness and greeting me by name whenever I visit. And wanted to give a shout out to Sally who not only greets me by name, but asks how my family is doing, has such a pleasant personality, and always serves my bacon, egg, and cheese sandwich piping hot (yay piping hot sandwiches)! My family and I love all DDs, but the Chase Avenue location is special. Thank you for all your team does on a daily basis.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
Linda Knight
I'm sooo disappointed with the muffin sizes. They have gotten so small. I could've baked my own.
Good sandwich
Atmosphere: 5
Food: 5
Service: 5
Closes earlier then the time shown ridiculous
Always gets my mobile orders wrong. If I ask for extra cream it’s obvious I want it lite. But they tend to do it dark still.
Atmosphere: 1
Food: 1
Service: 1
Kudos to the morning crew
Food was great too bad the customer service is atrocious. Lady at the drive through had a serious attitude when I asked for my donut she forgot to give me.
Atmosphere: 1
Food: 4
Service: 1
The place charges you a dollar for a cup or two water 💦!!!!
Atmosphere: 3
Food: 3
Service: 3
Shoutout to Lizzie at Dunkin Donuts on Chase Avenue. It’s always so refreshing to experience great customer service consistently. She truly shines.
Atmosphere: 5
Food: 5
Service: 5
3 days now I have ordered from this store on Uber eats. I keep asking for just a powdered donut and for 3 straight orders I have been sent a jelly donut, which I am not a fan of. I dont understand how hard it can be to tell the a powdered and jelly donut apart.
I walked in to pick up a order. As I walked in there was a employee throwing a vocal fit because a customer in the drive through ordered a small and then wanted a large or something. Then when I texted the customer to see if the needed anything while I wait for the food. She came over told me the food was being made. The. Went back to work but said at a normal volume not even under breath I saw you hit the order not ready thing though. Just pure disrespect. For how many dubkins there are I will be sure to avoid this one
Atmosphere: 1
Food: 3
Service: 1
Getting pricey
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Sucks donuts are small as hell
Was visiting here Friday morning relaxing in the chairs with my coffee when I unexpectedly had a very intense seizure. The staff jumped into action & took care of me until paramedics arrived. I felt embarrassed to return because I'd caused a scene, but when I came back and apologized the staff here warmly welcomed me back and were so kind to me that it nearly brought me to tears. These are amazing, wonderful, beautiful people, and EXACTLY the type of employees that every business should pray for. This is my new spot for as long as I live in Connecticut and I would literally go out of my way if I were you to go to this Dunkin (especially if you plan to have a medical emergency bc these ladies are cool af under pressure lol). The girls do everything they can to accommodate you and make sure that you're satisfied with your order and they do it in such a genuinely kind way that it starts your day off beautifully. Thank you ladies, you have my love and my gratitude.
Atmosphere: 5
Food: 5
Service: 5
Best coffee ever Chase ave Waterbury good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Bacon Egg and Cheese
Just wanted to say thank you to all the Dunkin’ team at this location for your friendliness and greeting me by name whenever I visit. And wanted to give a shout out to Sally who not only greets me by name, but asks how my family is doing, has such a pleasant personality, and always serves my bacon, egg, and cheese sandwich piping hot (yay piping hot sandwiches)! My family and I love all DDs, but the Chase Avenue location is special. Thank you for all your team does on a daily basis.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
I'm sooo disappointed with the muffin sizes. They have gotten so small. I could've baked my own.
Atmosphere: 4
Food: 3
Service: 4
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