Dunkin'
786 Hamilton Ave, Waterbury
(203) 465-1080
Recent Reviews
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I know the cashiers don't get paid a lot but if you hate your job don't make me feel bad about getting coffee at your establishment. This person who helped me today was miserable and she didn't care who knew.
Atmosphere: 3
Food: 4
Service: 2
Hamilton Ave is always fresh donuts. Never old or stale. They put them up daily. Customer service on point.
Recommended dishes: Bacon Egg and Cheese
I got a coffee here this morning and the amount of ice put in it was insane. I took at most 5 sips and it was done.
Atmosphere: 1
Food: 1
Service: 1
This dunkin donuts has the rudest manager in the morning I called to explained a mishap yesterday that always happened to me she offered to replace it ...this morning i went back and she totally was so ruded yelling at the window telling rhat her employee did what she was supposed to do ... i never she didnt as said i didnt get it that why iasked for it and its difference than saying she didnt do it i was so taken back by the way handled the situation i didnt want nothing for free she offered I almost told her to keep it not only that she asked me if I wanted my penny back from my change I said yes becaue if i wouldve asked them to let me slide ror a couples they wouldve have said no she slammed the cents in my hand
Atmosphere: 1
Food: 1
Service: 1
Love there hadh browns
Atmosphere: 5
Food: 5
Service: 5
Super unorganized, waited almost 40 minutes for just an egg and cheese on a croissant and hashbrowns
Atmosphere: 1
Food: 1
Service: 1
Food was prepared very well, it was hot and the bread wasn't elasticity like it usually is at other dunkins. Good job crew 👏 👍 👌
Atmosphere: 5
Food: 5
Service: 5
Food sucked asked for a everything bagel with sausage egg and cheese and it was cold not toasted the middle of my sandwich was cold and I ordered a large but I got a medium cappuccino and the cup was damn near empty with a lot of foam and the place was fully staffed they need to do better spend money on food that I can’t eat what a shame.
Atmosphere: 1
Food: 1
Service: 1
Got a large hot chocolate and it was only half filled. The Boston creme donuts where absolutely terrible. Felt like they where days old all hard and disgusting.
Atmosphere: 2
Food: 1
Service: 4
Love the my coffee and Dunkin make it just the way I like it and everything else such as the food complete it I run on Dunkin!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese, Turkey Sausage Egg and Cheese, Croissant
Restaurantji Recommends
Very clean and friendly environment and wait staff
Vegetarian options: Not sure
Dietary restrictions: Not sure
Parking: Over 25 parking spots
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Bagels
this Dunkin is trash, wrong order also
Atmosphere: 2
Food: 1
Service: 4
Leaving this because they lock the bathrooms and only allow customers to use it, which I guess is fine in most cases, but I’m a federal worker that works on the street and sometimes I need to use a bathroom on the clock and they gave me a hard time about it saying I need to buy something. I order from this Dunkin pretty often as it is, I’m regularly here in this area, so that sort of treatment is honestly pretty unacceptable to me. I’m clearly in uniform just trying to do my job and stop by for a quick bathroom break, to be denied is wrong in my opinion.
Atmosphere: 1
Food: 1
Service: 1
Coffee sat too long. Was extra hot. They forgot the flavor shot. These places do much better when they are busy.
Atmosphere: 3
Food: 1
Service: 2
These people are ignorant. How do we know what bags of food are ours when they can't mark the bags with tags that print off in the drink and food stations.
Service here is zero stars, walk-in is the worst.
We're taught to mark the bags as the tags are printed off before we even open the bag and the cups are tagged also with simple, specific instructions they apparently cannot follow.
It's sad to see other DD personnel screw employee's orders up! ?
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Bacon Egg and Cheese
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