Dunkin'

786 Hamilton Ave, Waterbury
(203) 465-1080

Recent Reviews

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Jahkisha Cintron

Thought they made a simple mistake by giving me the wrong coffee, until I saw they purposely tore the sticker on the cup in half to cover the mobile order name! There was no line/rush!! Please do better.

Atmosphere: 3

Food: 1

Service: 3

Shane 54

I spent $20 on my coffee break and was rudely asked to leave after sitting in their spacious, empty lot for 10-15 minutes. I was in a mid-sized commercial vehicle, and I could understand if the lot was full, but it was far from it at that time.

Atmosphere: 1

Service: 1

Shadreka Scott

This Dunkin location is most pleasant. Usually has what you need to make your coffee enjoyable. Not just convenient but reliable and they get my order right. Thank you.

Atmosphere: 5

Food: 5

Service: 5

G A

I know the cashiers don't get paid a lot but if you hate your job don't make me feel bad about getting coffee at your establishment. This person who helped me today was miserable and she didn't care who knew.

Atmosphere: 3

Food: 4

Service: 2

Leticia “Latisse” Gonzalez

Hamilton Ave is always fresh donuts. Never old or stale. They put them up daily. Customer service on point.

Recommended dishes: Bacon Egg and Cheese

Liliana L

I got a coffee here this morning and the amount of ice put in it was insane. I took at most 5 sips and it was done.

Atmosphere: 1

Food: 1

Service: 1

Kyaire BOII

This dunkin donuts has the rudest manager in the morning I called to explained a mishap yesterday that always happened to me she offered to replace it ...this morning i went back and she totally was so ruded yelling at the window telling rhat her employee did what she was supposed to do ... i never she didnt as said i didnt get it that why iasked for it and its difference than saying she didnt do it i was so taken back by the way handled the situation i didnt want nothing for free she offered I almost told her to keep it not only that she asked me if I wanted my penny back from my change I said yes becaue if i wouldve asked them to let me slide ror a couples they wouldve have said no she slammed the cents in my hand

Atmosphere: 1

Food: 1

Service: 1

Maria Sierra

Love there hadh browns

Atmosphere: 5

Food: 5

Service: 5

JBankkzz

Super unorganized, waited almost 40 minutes for just an egg and cheese on a croissant and hashbrowns

Atmosphere: 1

Food: 1

Service: 1

c b

Food was prepared very well, it was hot and the bread wasn't elasticity like it usually is at other dunkins. Good job crew 👏 👍 👌

Atmosphere: 5

Food: 5

Service: 5

Angela Santiago

Food sucked asked for a everything bagel with sausage egg and cheese and it was cold not toasted the middle of my sandwich was cold and I ordered a large but I got a medium cappuccino and the cup was damn near empty with a lot of foam and the place was fully staffed they need to do better spend money on food that I can’t eat what a shame.

Atmosphere: 1

Food: 1

Service: 1

Jason Thurston

Got a large hot chocolate and it was only half filled. The Boston creme donuts where absolutely terrible. Felt like they where days old all hard and disgusting.

Atmosphere: 2

Food: 1

Service: 4

Joseph Jones

Love the my coffee and Dunkin make it just the way I like it and everything else such as the food complete it I run on Dunkin!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese, Turkey Sausage Egg and Cheese, Croissant

Matt B

Very clean and friendly environment and wait staff

Vegetarian options: Not sure

Dietary restrictions: Not sure

Parking: Over 25 parking spots

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Bagels

Shadi Zaben

this Dunkin is trash, wrong order also

Atmosphere: 2

Food: 1

Service: 4

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