McDonald's

325 Union St, Waterbury
(203) 757-4955

Recent Reviews

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Anthony Mejia

Not the cleanest

Atmosphere: 2

Food: 3

Service: 3

Jennifer Werneck

Came home late from night out and stopped by to grab a quick meal. I used my McDonald's app but for some reason at this location it never works. The person at the drive through took the order and said it was ok. When I got to the window after an extremely long wait for the one car in front of me. The guy at the window tells me the price and I told him I was using a reward meal but he replies that it didn't go through with an attitude and stands there just staring at me with a look of disgust on his face. If you don't like your job that your personal issue but don't take it out on others. I will not be returning to this location again.

Atmosphere: 1

Food: 1

Service: 1

Greg Boyd

2 breakfast Burritos - hot and fresh..

Atmosphere: 5

Food: 5

Service: 5

EPPE FASH

Gave us terrible food. I looked at the hash browns (cold/ashy)and OJ (watery)and could tell they purposely gave us bad food. I didn't eat it most of mine but my daughter (not really able to tell the difference) was hungry, otherwise I would have declined it and asked for my money back but we were in the area around 9 am for something else so we decided to get breakfast.

Atmosphere: 3

Food: 1

Service: 1

Jayden Williams

They accepted my order even though they knew they were not serving icecream.

Atmosphere: 1

Food: 1

Service: 1

Zhang Ruxin (Victor)

One waiter is a green bird that knows nothing about coupon. Also he charges for free water!

Christine Provo

We do stop at this McDonald's every time we leave CT

Atmosphere: 5

Food: 5

Service: 5

Dean

Disgusting. Part of my my burger patty was rock hard alongside rubber in my fries. No straws were given for drinks. VERY Slow service taking about 15 minutes to get food at night. NEVER GO THERE!

Atmosphere: 1

Food: 1

Service: 1

alex

wait for more than 10 minutes at late night, much below my expectation of mcdonalds

Atmosphere: 1

Food: 3

Service: 1

Team Phoenix

Don't eat here they look at you the whole time without taking your order. You wait an addition 20 minutes to get your food, just to find out you didn't even get the right food. If I could give zero stars I would. This place sucks.

Mr review Nyc

To the manager at night make sure your employees put straw on drinks, is very annoying being outside working and get s drink without it, thanks

S

Might as well close down. Night workers can’t fulfill an order in reasonable time. Will Have you sitting at the drive thru speaker for 15 mins before even saying anything. They have no care for customer service. Worst night crew in America!!! Unacceptable service. Needs new late night workers or just close at 10pm. Smh!!

Service: 1

Luisa PB

It’s getting better but due to the amount of zombies walking by the place sometimes isn’t that nice to visit, although the crew is very helpful and friendly

Atmosphere: 3

Food: 5

Service: 5

Diego ZamoraIV

Worst ice coffee I had in my life and the service sucks. The coffee had a tangy taste to it I just threw the coffee away.

{Shadow-1}

Cant stand the wasting of peoples time with the Lock on the bothroom, my son almost Pee'd himself standing at the bathroom door while he was ignored and had to wait for someone to push a stupid button to unlock the door

Atmosphere: 3

Food: 4

Service: 1

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