Panera Bread

920 Wolcott St, Waterbury
(203) 753-8344

Recent Reviews

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Amanda Broseus

Perfect customized order, delicious freshness too. I love that Panera is actually filling portions, it's worth the higher price point than the average fast food stop.

Atmosphere: 5

Food: 5

Service: 5

Mohammad Alkabbani

The service is extremely awful, the workers can’t work properly neither can the managers, they need to get an actual adult to watch the managers. constant cursing and being extremely loud and obnoxious. horrible customer service with no shame or respect for other things are rarely stocked up. They need to fire these people and hire new ones. the manager was making my food while touching her phone with the gloves on that she had while making my food and went back to making my food again totally disgusting no sense of hygiene.

Atmosphere: 1

Food: 1

Service: 1

P Cap

I work all day fight traffic like everyone else. Decide to get taken out for dinner at Panera. Try to order online says some things I want to order are missing items they don't tell you what. Don't live close but decide to go there no one in there in line but me. Place order go through with substitutions for things they don't have for sandwiches. Get my order go home and missing 2 cookies would not mind if it was a dollar for them but they charge 6 for two. Try to call them no answer I get back in car go back, they ask if I want to order I explained they did not include the .cookies I explained I do not live by . The least they could of done was add something for the inconvenience. But no just acted like I was a bother . No high marks from me . Beware check your order at a table take everything out to make sure it's correct.

Atmosphere: 3

Food: 4

Service: 2

Elias Diaz

Nora did a fantastic job helping set up my salad I came in five minutes before they closed and she opened the door and helped me with my order

nikki lishuz

I like this location, it's really cozy and pretty and clean. I had a terrible experience only one time in 7 years and i was ready to swear them off immediately, i was fuming but the manager immediately and calmly listened to me and quickly reacted. Granted his solution was a refund instead of fixing the food to make it edible but omg i am still happy with the speed and accountability. great customer service and food

Atmosphere: 5

Food: 5

Service: 5

Justine Stabile

We went on a Sunday morning around 11. I had my favorite broccoli cheddar soup, and I tried, for the first time, the avocado toast. Delicious, no disappointment.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Broccoli Cheddar Soup

L. S. Young

It's not a problem with taking my order, but making my order in detail, as I stated in detail, which was on the receipt and the crew who makes took upon themselves to make it as they wanted not as stated on the screen that they took care in looking at other to do there way.

Atmosphere: 3

Food: 4

Service: 2

JB Phillips2

At the moment, I am travelling around the East Coast, from Florida to New Hampshire, camping and then visiting friends. The Panera bread Café is the perfect place to visit in the morning after a cold night of Camping, because it has hot water and that means you can make tea., And if I'm inspired, I can put some raisin, date, and walnut oatmeal inside which gives a person a truly meaningful breakfast taste experience.
When you see a beautiful person, as an old man, you don't really have the energy to take them home, but it is really fun to strike up a conversation. Like for example, I saw a pretty girl with a jersey shore Hoodie on and I told her that I thought that at the first that it said Jersey Store, and I was going to ask her where the store was.
They wear these things to get our attention so they appreciate our commenting on them. She laughed. That made my day.

Atmosphere: 5

Food: 5

Service: 5

Peter Phelps (The Daddy)

It was good but not how I remembered it being. Id go back but they need to make it at least look good . Soup is good tho.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Broccoli Cheddar Soup

Emmanuel Abreu

Great for grab and go.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Broccoli Cheddar Soup, Fuji Apple Chicken Salad & Autumn Squash Soup You Pick 2, Chips, Bacon Turkey Bravo

Noemi Lugo

ordered a sandwich and a bag of chips and only got the bag of chips, with no resolution but they’ll “refund me in a few days”. i’ve always worked in food service so i understand mistakes happen but sending out an empty bag is ridiculous. especially to people who can’t afford to order food from somewhere else.

jennifer sprague

Charged me 9.00 for Mac and cheese only had 9 noodles in it and the container was only a quarter full.

Atmosphere: 5

Food: 1

Service: 4

Prabhakar Gantasala Venugopal

Lovely location...great options.. wonderful service

Atmosphere: 5

Food: 5

Service: 5

Kit Smith

As always the food was delicious, my only sort of complaint is that they no longer have that delicious cheese bread loaf ? so I had to get a cheese roll ,which was delicious and their chili isn't bad either. Panera always satisfies my hunger and taste buds ????❤️

Parking: Plenty of free parking

Kid-friendliness: Kid friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Broccoli Cheddar Soup, Grilled Cheese

Helen Mauceri

Parking: Close to store

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Broccoli Cheddar Soup

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