Panera Bread

920 Wolcott St, Waterbury
(203) 753-8344

Recent Reviews

James M.

The food has been lackluster over the past few years. No butter or cheese on the bagels, you always have to do it yourself. The bakery items got too much calories, sugar & ingredients that shouldn't be added like High Fructose Corn Syrup, Canola Oil & Palm Oil. They feel extremely unhealthy because I had them & didn't know they included that. Panera doesn't have enough healthy foods options. The Caffeinated Lemonade which was good isn't available in Fuji Apple Cranberry anymore. Panera keeps saying they updated the menu, they continue to discontinue items that people like. The bathroom is always dirty & not clean. There is no free WiFi. The staff is rude to the point where you have to visit another location if you want to get what you need, because they don't always have what you after 10:30 AM. Like bagels for example, always gone before noon. The Sip Club Membership jump up in price from $10.99 to $14.99 which feels like a 100% price increase in my opinion on top of high prices, inflation & ongoing recession after the pandemic which had lockdowns & shutdowns along the mask mandate. It just feel like too much stress over the past couple of years. They gotten rid of fresh fruit choices like Bananas which sucks. Many people told to give Panera a try instead of going to a coffee shop which a lot of people don't like that has a lot of locations in the state & in America. To be honest, the people wasn't that nice to me. Felt like they didn't want my money at all. The food was overpriced & too much bad ingredients that can lead to problems down the road. The membership was cancelled due to the price increase. The WiFi didn't work. I did try going to another Panera as well, they got automation which is concerning.

Stephanie S.

I asked if I could get half a sandwich but not a two for two deal she said yes. But then proceeded to charge me for a two for two meal which was $9.39 for a half of sandwich! At that rate, we will go broke! She should've explained that a half a sandwich is part of a two for two meal and allowed me to get the other one to go. She was nice but short and on her phone.. won't be back

Joe LeClair

Tried to order at kiosk. After spending much time making choices the kiosk "needed to take a rest" and wouldn't complete payment so I had to start all over with a very helpful employee.Chicken sandwich was ok but is it a real chicken breast or a "pattie"?

Atmosphere: 3

Food: 3

Service: 3

Bandana Custom Creations

5 min way after placing the order is amazing sandwiches was delicious ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwiches, Chipotle Chicken Scrambled Egg & Avocado on Ciabatta

Ted Escalona

Absolutely love this store. The catering team did a wonder job across the board in helping me create a well loved breakfast. Food was excellent and well put together. It's a very safe bet giving this team your catering order!

Atmosphere: 5

Food: 5

Service: 5

Irene S.

The food was very fresh and tasty. The portions were extremely generous. The service was attentive and courteous. When our waiter heard that it was my birthday he brought out a delicious piece of cake with a candle and did not charge us for the cake. We have eaten at almost every one of the so called better restaurants in Ridgefield and never received the attention and courtesy that we received at this diner. Can be spruced up a bit. But rings a loud bell on food.

yolanda rodriguez

I love the food. But too expensive. Staff is always friendly.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: French Baguette, Panera Bacon Turkey Bravo Sandwich and Mac and Cheese You Pick 2, Homestyle Chicken Noodle Soup, Bistro French Onion Soup, Broccoli Cheddar Soup, Panera Cookie Varieties, Panera Broccoli Cheddar Bread Bowl

Shelly Howlett

Food was so delicious! Haf half turkey BLT and small turkey chili. The staff were personable and funny! I walked in feeling tired and hungry. I left feeling happy, comfortable and with a full warm belly!

Atmosphere: 5

Food: 5

Service: 5

Summer Rain

Overly priced fat food... Empty nobody in ßtore.. employees were nice tho..Parking: Plenty of parking it Is a shopping center, Walmart ,Wendy few small places too.

Atmosphere: 2

Food: 2

Service: 4

LaShanda Shirelle

Ordered a duets today got a tuna sandwich that had 2 tablespoons Of tuna on a large piece of bread with two large pieces of tomato and a half a pound of lettuce and a half a onion The sandwich was horrible but the soup which was tomato soup was good and the customer service was great but the portion

Atmosphere: 4

Food: 1

Service: 5

Alicia Pagan

This place was amazing the food was delicious drink were okay tables were clean workers are friendly people the food took a while to get but was still good and my overall experience was a 8/10Kid-friendliness: Workers are nice and very friendly

Atmosphere: 4

Food: 5

Service: 4

Centinela Maria Altagracia. Cuenta Oficial Payamps

Tasty food, a good place, clean and with good customer serviceVegetarian options: Vegetarian soup, broccoli ? bread ? and more.

Atmosphere: 4

Food: 4

Service: 4

Mariana De Jesus

It was lovely awesome place the food was fresh and they were super kind and cool they were really nice with the kids and the kids loved itVegetarian options: They had a margerita pizza for those who don't want to eat any meat, they also have a lot of just bread with like soup if you don't want to eat anything that has meatKid-friendliness: They are very friendly with the kids and the parents, they even gave the kids some cookies since they were already talking and the store was going to close, but I totally suggest this place it's kids friendly and it had good food

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Panera Chocolate Chip Cookies

Kedina Viana

we were very well treated, great place, family friendly, the food was great and fresh.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Panera Chocolate Chip Cookies, Panera Caesar Salad, Bistro French Onion Soup

Karisia Grullon

Awesome food is always hot and fresh no complaints always get the right thing!?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Panera Cookie Varieties

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