I love Popeye's. But this has to be the cleanest one I've ever been to, with the friendliest most and most helpful staff I've ever seen at a fast food joint. The staff here are really great.
Atmosphere: 5
Food: 5
Service: 5
Tonya Muro
I had the manager at the Thomaston Ave location steal my debit card. They charged my account for my order and then charged me for another transaction that wasn’t mine and never gave me my debit card back. When I went back to the location to get my card and find out what happened he gave me cash back for the second transaction then asked other employees where my card went to the lady proceeded to tell him that she didn’t know what he was talking about because he was the one doing the drive-thru window. He asked for my information so that he could search for my missing debit card when I refused and asked for the regional manager’s number he said no. I will never go to still establishment again.
Atmosphere: 5
jessica hernandez
It is 10:30pm and this location doesn't close until 12:00am and refused to make mashed potatoes
rane
On this particular trip there was a mishap. I called the store after I got home and it so happen that it was the manager that answered. He dealt with the matter and resolution was received right away. I usually stop because it was on my way, now I will stop because I was happy about the service.
Atmosphere: 5
Food: 5
Service: 5
PSFJ
"A Drive-Thru Odyssey: The Day Popeyes Chicken Ascended to Culinary Valhalla"In the grand tapestry of fast-food lore, there exists a drive-thru so legendary, it could only be whispered about in the most hallowed halls of Southern kitchens until now. This is the tale of Popeyes Chicken, not just any establishment, but a beacon of gastronomic delight that, on one fateful day, transcended the realm of the ordinary, thanks to the culinary goddess manning the window.The Setting: A Drive-Thru Like No OtherImagine, if you will, a drive-thru window, not merely a passageway for transactions, but a portal to a world where flavor and kindness reign supreme. It was here, amidst the hum of engines and the scent of spices carried by the breeze, that our story unfolds.The Heroine: A Beacon of Southern HospitalityEnter our protagonist, a young lady of such radiant disposition that even the sun, in all its glory, might shy away in awe. With a smile that could light up the darkest of days and a vibe so warm and inviting, it felt like a hug from your grandma at a family reunion. This was no ordinary employee; this was the embodiment of Southern hospitality, ready to turn any frown upside down.The Plot Twist: An Act of Culinary KindnessAs fate would have it, our hero, a humble seeker of fried delights, mentioned a past tragedy – a mac and cheese that never was. Without missing a beat, our heroine, in an act of unparalleled generosity, bestowed upon him not one, but two servings of the coveted side, ensuring that the past was but a distant memory.But lo! The saga does not end here. For the wait, though filled with anticipation, culminated in a bounty so fresh, so exquisitely delicious, that it could only be described as a culinary hug, enveloping the taste buds in a warmth that whispered, "Welcome home." The chicken, so tender, so perfectly seasoned, it was as if the heavens themselves had descended upon this humble drive-thru.In a world often too quick to pass by, it was this moment, this interaction, that stood as a testament to the power of kindness, of going the extra mile. And to the young lady, the unsung hero of this epicurean adventure, know this: your kindness was the secret ingredient that transformed a simple meal into a feast for the soul.
Service: 5
Chip Brian
Nice clean
Atmosphere: 5
Food: 5
Service: 5
Linda Jackson
The chicken was just ok in taste! No macaroni and cheese, disappointed! Mashed potatoes had no flavor ? $30 for fast food, 2 people, over priced!
Atmosphere: 3
Food: 2
Service: 3
Jen C
A sweet young Hispanic woman took my order; she was so accommodating and tried to help in both English and Spanish. Her service was so nice that I wished I had the money to give her a $100 tip.Transaction Date: 02/16/24Time: Around 9:15pm
Atmosphere: 5
Food: 5
Service: 5
Noplease Imtired
The green hair lady was very nice and welcoming to us and we got our order in time. Most likely to come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw
Dovecrow
Service was great the blue hair girl at the front was great even though there was red hair lady in the back screaming about wanting to punch someone in the face but they forgot my fries with my order ?
Service here is terrible, racism is high at this store, manager even called me the N word and soon there will be legalConsequences against that, the owner Jamil is unfair to his employees after they spent on their feet assisting customers and doesn’t care how ppl treat one another, this place should be shut down as soon as possible
Service: 1
Brandee marie
Sandwich’s we’re bomb, but fries were cold and barley filled … we had to wait for the food but we were treated with respect and they were nice I hate the Wolcott st one I suggest this one
Atmosphere: 4
Food: 4
Service: 4
Joana Centeno
1 hr wait for some chicken and still had to go inside! Unacceptable!!
Atmosphere: 1
Food: 1
Service: 1
Catina Winter
Been to this location now 3 different times still horrible service horrible food. Better off going to the one on wolcott street. Won’t be back at this
I love Popeye's. But this has to be the cleanest one I've ever been to, with the friendliest most and most helpful staff I've ever seen at a fast food joint. The staff here are really great.
Atmosphere: 5
Food: 5
Service: 5
I had the manager at the Thomaston Ave location steal my debit card. They charged my account for my order and then charged me for another transaction that wasn’t mine and never gave me my debit card back. When I went back to the location to get my card and find out what happened he gave me cash back for the second transaction then asked other employees where my card went to the lady proceeded to tell him that she didn’t know what he was talking about because he was the one doing the drive-thru window. He asked for my information so that he could search for my missing debit card when I refused and asked for the regional manager’s number he said no. I will never go to still establishment again.
Atmosphere: 5
It is 10:30pm and this location doesn't close until 12:00am and refused to make mashed potatoes
On this particular trip there was a mishap. I called the store after I got home and it so happen that it was the manager that answered. He dealt with the matter and resolution was received right away. I usually stop because it was on my way, now I will stop because I was happy about the service.
Atmosphere: 5
Food: 5
Service: 5
"A Drive-Thru Odyssey: The Day Popeyes Chicken Ascended to Culinary Valhalla"In the grand tapestry of fast-food lore, there exists a drive-thru so legendary, it could only be whispered about in the most hallowed halls of Southern kitchens until now. This is the tale of Popeyes Chicken, not just any establishment, but a beacon of gastronomic delight that, on one fateful day, transcended the realm of the ordinary, thanks to the culinary goddess manning the window.The Setting: A Drive-Thru Like No OtherImagine, if you will, a drive-thru window, not merely a passageway for transactions, but a portal to a world where flavor and kindness reign supreme. It was here, amidst the hum of engines and the scent of spices carried by the breeze, that our story unfolds.The Heroine: A Beacon of Southern HospitalityEnter our protagonist, a young lady of such radiant disposition that even the sun, in all its glory, might shy away in awe. With a smile that could light up the darkest of days and a vibe so warm and inviting, it felt like a hug from your grandma at a family reunion. This was no ordinary employee; this was the embodiment of Southern hospitality, ready to turn any frown upside down.The Plot Twist: An Act of Culinary KindnessAs fate would have it, our hero, a humble seeker of fried delights, mentioned a past tragedy – a mac and cheese that never was. Without missing a beat, our heroine, in an act of unparalleled generosity, bestowed upon him not one, but two servings of the coveted side, ensuring that the past was but a distant memory.But lo! The saga does not end here. For the wait, though filled with anticipation, culminated in a bounty so fresh, so exquisitely delicious, that it could only be described as a culinary hug, enveloping the taste buds in a warmth that whispered, "Welcome home." The chicken, so tender, so perfectly seasoned, it was as if the heavens themselves had descended upon this humble drive-thru.In a world often too quick to pass by, it was this moment, this interaction, that stood as a testament to the power of kindness, of going the extra mile. And to the young lady, the unsung hero of this epicurean adventure, know this: your kindness was the secret ingredient that transformed a simple meal into a feast for the soul.
Service: 5
Nice clean
Atmosphere: 5
Food: 5
Service: 5
The chicken was just ok in taste! No macaroni and cheese, disappointed! Mashed potatoes had no flavor ? $30 for fast food, 2 people, over priced!
Atmosphere: 3
Food: 2
Service: 3
A sweet young Hispanic woman took my order; she was so accommodating and tried to help in both English and Spanish. Her service was so nice that I wished I had the money to give her a $100 tip.Transaction Date: 02/16/24Time: Around 9:15pm
Atmosphere: 5
Food: 5
Service: 5
The green hair lady was very nice and welcoming to us and we got our order in time. Most likely to come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw
Service was great the blue hair girl at the front was great even though there was red hair lady in the back screaming about wanting to punch someone in the face but they forgot my fries with my order ?
Atmosphere: 1
Food: 3
Service: 5
Recommended dishes: 3pc Handcrafted Tenders Dinner, Spicy Blackened Chicken Sandwich Combo
Restaurantji Recommends
Fast service. Fresh food
Atmosphere: 5
Food: 5
Service: 5
Service here is terrible, racism is high at this store, manager even called me the N word and soon there will be legalConsequences against that, the owner Jamil is unfair to his employees after they spent on their feet assisting customers and doesn’t care how ppl treat one another, this place should be shut down as soon as possible
Service: 1
Sandwich’s we’re bomb, but fries were cold and barley filled … we had to wait for the food but we were treated with respect and they were nice I hate the Wolcott st one I suggest this one
Atmosphere: 4
Food: 4
Service: 4
1 hr wait for some chicken and still had to go inside! Unacceptable!!
Atmosphere: 1
Food: 1
Service: 1
Been to this location now 3 different times still horrible service horrible food. Better off going to the one on wolcott street. Won’t be back at this
Atmosphere: 1
Food: 1
Service: 1