Starbucks
1250 W Main St, Waterbury
(860) 866-8937
Recent Reviews
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Normally the baristas are pleasant. Went this morning and the two women at the drive-thru sucked their teeth and laughed at me on the speaker when I asked about a swap out for iced coffee when they were out of cold brew. I understand not everything can be done but no need to ridicule others over a single
question. Disappointing character on behalf of the staff. Won’t be back moving forward
Supervisor in the evening just before close, made drink wrong and at 9:28 would not answer door (closed early) then came to door at 9:29 and spoke to my daughter he then almost hit my daughter as he tried to close her hand in the door. Never again. This was the most violent person Starbucks needs to look in to him and keep him away from people.
Very funny workers and amazing service also Eli is the best
Atmosphere: 5
Food: 5
Service: 5
I don’t understand what Starbucks is doing. When I say “no ice,” they fill it up like this (as in the picture). I’m never coming here again. You should respect what your customers ask for, not just sell ice.
Atmosphere: 1
Food: 1
Service: 1
I dont like Starbucks sorry
Atmosphere: 1
Food: 1
Service: 1
Clean fast and nice location!
The service was fast and the servers were friendly. Outdoor seating was nice and pretty clean.
Nice bathroom as well
Atmosphere: 4
Food: 4
Service: 5
Whenever I go I ask for an ice coffee frappe and they understand me perfectly, they were training someone there (which doesn't bother me) but it bothers me that for training they don't understand what one asks them and they give you what they want, terrible service.
Atmosphere: 4
Food: 1
Service: 1
Outstanding customer experience. Superb products.
Atmosphere: 5
Food: 5
Service: 5
These delivery drivers need to stop parking in the handicap spots if they are not handicap just cause their in a hurry
Atmosphere: 5
Service: 5
Always have my order ready and perfect.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It's a Starbucks!
Atmosphere: 5
Food: 5
Service: 5
Delectable! Best latte from Starbucks I’ve ever had. Also cheaper somehow. Hurt my wallet less. Strongly recommend a iced brown sugar oat milk shaken espresso with lavender cold foam
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Blonde Espresso Roast
One of the bathrooms was in horrific condition. Poop smeared all over the toilet seat, pee on the floor around the toilet. There was seat protector material crusted onto the top of the seat from pee… high traffic spot, maybe go elsewhere if you need a toilet. 😰
Out of a lot of items. Gave up and went to the Reidville Drive location instead.
My thank you goes out to Emily who was busy pushing out food orders. She apologized that mine was a touch late. While the apology wasn’t necessary, it was nice to hear.
Atmosphere: 5
Food: 5
Service: 5
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