Subway

1249 W Main St, Waterbury
(203) 577-5432

Recent Reviews

Beth Gangloff

I have been to this location twice with my daughter. Both times the woman working behind the counter was EXCEPTIONAL! She was incredibly friendly, went above and beyond, she even remembered us from the last time we were in (weeks earlier). Employees like this are hard to find! We will be back for sure!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Patti Ciarleglio

Coupons in the local paper were not accepted couldn't find a location where they were

Atmosphere: 3

Food: 3

Service: 3

Michael Ronalter

Had an awesome 6 inch sandwich there. The gentleman working was super friendly. This Subway is doing it right!

Atmosphere: 5

Food: 5

Service: 5

Amy Bresson

My hubby went and asked for a #23 which is a hot Italian...... he came to my job n the worker gave him a beef and bacon kind of sandwich :/ this location sucks!

Atmosphere: 1

Food: 1

Service: 1

Kt Harr

They don't take the subway coupons here.. I don't know why!

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Sandwich, Titan Turkey

Ray Knapp

I saw the owner slicing cheese not wearing gloves and didn't like his attitude.

Atmosphere: 1

Food: 1

Service: 1

Linda Perez

Do not come to this location. The owner is extremely rude and disrespectful. I came through the drive through to be ignored I came inside seen a young lady working by herself. I also noticed an older lady in front of me who was counting change. I wanted to help her by giving her a coupon in which she can purchase the 12 inch sandwich for $6 instead of paying full price of $14 ...the owner rudely said we're not doing this because he had set it as cash. I still proceeded to give her the coupon for next time. When it was my turn to pay he had this mean face and said to me to never do that I replied why is it that's he is always being rude to customers ... I will not be going to this location anymore I can make way more better sandwiches at home .. fresh meat fresh vegetables with clean hands...keep up the nasty attitude your business will be shutting down ...no wonder there's never a line or customers eating in...be respectful to the customers

Zeffery Guarnera

Getting way too expensive. I can spend à little more and get much better quality.

Atmosphere: 2

Food: 2

Service: 2

Theodora DeBarbieri

Ordered online for delivery and didn't get my entire order. I have been blowing up their phone for an hour and they don't answer. To add insult to injury, the driver they sent left my food outside on the steps instead of inside the porch like I asked. This is my second terrible Subway experience in a row and I guarantee it's the last. How hard should it be to not only get what you paid for, but to have someone pick up the phone?Edit to add that good old Steve (the owner) responded to both my online contact form and survey by putting the blame on the delivery/driver service (through the app, so I could not reply) and told me "you get what you get" without ever making any offer to make this right. I paid in full for an order that I did NOT "get" in full, so, Steve, since I placed the order through the Subway website, this is all on you and the fact that you just don't care is disgusting.

Dean White

Food was excellent service was excellent and the place was spotless!!!

Georgette Graham

The store on W. Main is selling spoil meat. I ordered a chicken salad and the chicken was spoil. I called the store and the older gentleman told me to bring it back, which I did. When I got there he refunded me my money and basically said I was lying.He was very rude. I always go there for my chicken salad. Just lost a customer. Too bad there are no zero.

bepis nepis

The OWNER, an older gentleman named Steve was extremely rude to the people in front of me, and to me as well. This included making fun of my order, as well as yelling at the employee and the people in front of me, just terrible service.

naomi sosa

girl on the intercom clearly asks me if american is okay, i say yes. i come home, no cheese. now i’m just mad and hungry like why would u do this to me.

Lily Bartel

Great subs and staff!

Sophia Riddick

I just got my nails done . I always go to subway right after my nails . Why in the hell is the doors still locked . So I call someone is in there and not answering the phone . I would have liked a nice hot sandwich before work. Thanks for the inconvenience

Load More