Subway

222 Chase Ave, Waterbury
(203) 346-1281

Recent Reviews

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Mary Amalbert

Great place to get my lunch or dinner.

Dietary restrictions: Ok

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Howard Anthony

Nice location easy and convenient to get to. Customer service Is lacking, not friendly rushes you with order, and was talking to another person on the side as she was making my order. Ill go to another location Thank You.

Atmosphere: 3

Food: 4

Service: 1

Siaharalynn Curbelo

I would give customer service a zero if I could. Listen, I’m giving feedback. They need to understand customer service, and kindliness.

Food: 2

Service: 1

Rashree Sanchez

Went there with my kids after school.Waited 15 minutes for the lady to start taking our orders. (No other customers in the store at the time). She was extremely rude and rushed my children while they were asking for what they wanted. She wouldn’t even give them the chance to finish talking before she said, “what else, what else,what else”. I had to intervene because my son got nervous and shut down. I had to order for him. She was extremely impatient while taking our order. BUT we had to wait 15 minutes for her to take our order. One of the meals we asked for was a kids meal, she didn’t give us the chips or anything that came with a meal. She charged me extra for a soda. Extremely rude. Worst customer service I’ve ever encountered.

Atmosphere: 1

Food: 4

Service: 1

J C

My favorite subway in the area. The workers are always very friendly and don’t skimp on the sandwiches.

Laura Benson

The subs we got today were skimpy..glad we used coupons

Atmosphere: 3

Food: 3

Service: 3

Liz Vega

I bought a sandwich and a bottle of water, I was charge for the small bottle of water 2.79 crazy price for just water overpriced

Jose Rivera

Best Sunway been to been coming here for over 10 yrs and the sandwiches are always made exactly how u want it and very neat not falling apart. The people are always great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cold Cut Combo, Oatmeal Raisin, Baked Lay's BBQ, Lay’S Classic, Steak & Cheese, Black Forest Ham Sandwich, Italian B M T Melt Footlong Melt, Roast Beef Footlong Pro Double Protein, Grilled Chicken, The Champ Footlong Regular Sub

Shockz HD o

Horrible service and a hair was in my girlfriends

Atmosphere: 1

Food: 1

Service: 1

Jeffrey Dupre

Would be nice if y'all stayed up to 9pm like it said never coming

Atmosphere: 1

Service: 1

Brittney Rowe

I went with a coupon for a foot long meal & the Mexican lady that’s always there told me that the coupon does not work on a chicken teriyaki sandwich. Also, I would have to get a cup, not a bottle. I paid for just the footlong & once I left, I went on the app to put in the coupon at a different location. Not only did the coupon work, I was also able to get a bottle drink for just 50 cents more. Therefore, she lied to my face to not honor my coupon in order to get the full charge of the sandwich.It’s never that serious to lie to customers. Get her out of there.

Atmosphere: 1

Food: 3

Service: 1

Yoyo Rodriguez

Worst customer service skills ever they have no respect and deserve to get shut down u spend ur money in there n they act nasty

Cat Strovers

Don't bother going, worker had a horrible attitude.. They turned my husband and I away more than a 1/2 an hour before closing and all we wanted was 2 simple sandwiches...Whoever was working at 8:25pm on Saturday July 1st should be fired for turning customers away well before closing. There was no excuse because there was only 1 other customer and the cases with the meats were full..

Atmosphere: 1

Food: 1

Service: 1

Robert Kelly

Don’t ever go to this location the bread is hard and nothing looked fresh. You’d be better off going to Jersey

Atmosphere: 5

Food: 1

Service: 5

Marie Coer-Ramos

This place is the worst subway

Atmosphere: 1

Food: 1

Service: 1

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