Dunkin'

970 Hartford Turnpike, Waterford
(860) 443-6660

Recent Reviews

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jose estrada

The guy was pouring out coffee out of a plastic cup that he already had poor .disgusting young black guy and a white guy with long hair I belive it was Friday around 5 to 6 in the afternoon check the camera unprofessional and gross we actually leaft

Atmosphere: 1

Food: 1

Service: 1

Lauren B

Messed up the Holiday drink and forgot my Iced Decaf coffee. We had a lg. Order. I called about my coffee and the lady wouldn't take my name for me to come back at another time. I had to give her a specific time but I could not make that time today. Now I'm out a coffee

Service: 2

Kelly Alexander

I live in Groton and I work in Waterford and I like this location because the employees are nice and they usually have cheddar cheese Bagels. I've been to some locations where the food was just not edible but every time I've been to this location all of the employees are very nice and they seem to work together very well together

Atmosphere: 5

Food: 5

Service: 5

Rachel

Don't go here unless you have time to sit in the drive through for 20 minutes.

J. Luis Santiago

I liked this place when the food didn't taste like it came from a grocery store refrigerator and the coffee didn't taste like over priced cafeteria coffee. Of course I must say that I've lost my taste for fast food.

Atmosphere: 3

Food: 2

Service: 4

Sandra Wheeler

The two young men working today were very efficient and kind. excellent customer service

Atmosphere: 5

Food: 5

Service: 5

Mike TC

I arrived at 1050 am I didn't get my coffee until 1120. I sat at the window for 10 min while my coffee was still being made after waiting
With an online order. On top Of that the little girl that they had working at the window was really rude. So was the old lady behind her who was yelling stuff at customers because she was frustrated inside. I won't be coming here again.

Atmosphere: 1

Food: 1

Service: 1

Anna

This is the better of the 3 waterford dunkins. Nice and quick, usually has everything in stock.

Atmosphere: 4

Food: 4

Service: 5

Matthew House

More than once my oder has been messed up and the line for the drive through is the slowest of all the DD's I have ever been to. I have no idea what is going on inside that building but it sure isn't worth 15 bucks and hour.

Atmosphere: 1

Food: 3

Service: 1

Robert Signs

Can't live without my Dunkin.

Atmosphere: 5

Food: 1

Service: 5

Joanne Kerr

Wheelchair accessibility: Yes

Kellyann Efstathiou

Very friendly staff! Great cup of coffee!! Thank you!

Atmosphere: 5

Service: 5

Michelle Bonin

Excellent clean bathrooms!!! N the peppermint hot chocolate was amazing!!!!!

Atmosphere: 5

Food: 5

Service: 5

Sean P.

Inside we ordered .Nice lady .The drive-through lady reached for a muffin on top shelf, took the next one in , putting shirt sleeve on top of the first muffin to reach 2nd row in .Our cashier after telling her what happened took it out and put it in a bag (?)My friend didn't see the issue . He never had food & beverage training .Depending what's on the sleeve depends on if you get sick .Everday People aren't educated, parents can't teach if they never cared and never cared to LEARN !

Atmosphere: 3

Food: 4

Service: 5

Anna Anderson

This is the better of the 3 waterford dunkins nice and quick, usually has everything in

Atmosphere: 4

Food: 4

Service: 4

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