Dunkin'
102 Boston Post Rd, Waterford
(860) 443-8084
Recent Reviews
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Terrible Dunkin, take the time to go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
I told them my order, they kept giving me the wrong order which I had to tell them 2 times and then the 3 time they still gave me the wrong coffee. Went in and told them you gave me the wrong coffee again and this time I was firm about it. She gave me a looked and told me don’t be rude. Which the first time I said I’m not being you. Gave me another look said don’t be rude. Now at this point I’m being rude and said you kept giving me the wrong coffee. Told them to keep the coffee and I’m calling corporate. Before all that I gave them a $1 tip. I will never go back there ever. For someone getting $15 a hour plus tips and they treat people like that. I don't think I will ever give them a tip again.
Atmosphere: 1
Food: 1
Service: 1
The girl that works here answer you with an attitude (rude)
They dont even say thank you or anything
I got 2 bagels with cream cheese, and one of them was like ROCK solid. You couldn’t move it or bite into it.
Atmosphere: 1
Food: 2
Service: 1
Coffee latte’s are a go to for a pick up
Atmosphere: 2
Food: 1
Service: 3
This place continues to disappoint. The people are rude and not professional and it’s always a 15 min wait. I never get what I ordered.
Atmosphere: 1
Food: 1
Service: 1
How does the owner of this place continue to rise prices on coffee vs other DD in the area, continuesly. A small cup of hot coffee now it 2.90$ from 2.75$ previously while other DD are selling it at 2.50$. Shame on you, this is ridiculously inexcusable
Rude staff, cold loaded hash browns.
Atmosphere: 1
Food: 1
Service: 1
Went to the drive thru ordered my usual. Woman on my order was rude. I kindly reminded her that my order included hash browns and I did not see it on the screen. She replied yeah I know. I then told her again nicely I just wanted to check because it was not on the screen. Her response was did you want one or two orders." I told her one. My order was correct but there was no need for the attitude.
Donuts not as large or filled like they used to be
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
The people who work there are so rude ?
Atmosphere: 1
Food: 3
Service: 1
I always come to check if they have any donuts at 530 pm and never do , last time it was 730pm and employee said “there’s no donuts ,hello it’s 730 we close at 8 “ didn’t have to be rude about it
I wouldn’t really give them one star. Went in on 10/19. There was only two employees working and one had an awful attitude, the other one was a nicer but seemed overwhelmed. The one with an attitude problem was so rude we decided to leave, on our way out she asked the other worker as to why we even came in? I told her if she doesn’t have such an attitude problem we might have stayed. I understand working with only two employees been there but you don’t need to be rude !
Atmosphere: 1
Food: 1
Service: 1
Don't believe the fake reviews or the one offs from tourists. As a local, for over ten years, stay away from this Dunkin! Rude, inconsiderate employees. Lines are always outrageous and for what seems no reason. Mobile orders don't matter. There was a manager who was awesome and took constructive criticism very well but from what she told me she isn't a manager anymore. The new manager in training needs PEOPLE training, then possibly work on training her to do the actual job. Don't order food, it's never right. Not for anything but this area is crap to begin with.
Atmosphere: 1
Food: 1
Service: 1
18,19Sept.2024 Excellent and cheery customer service. The line(if any) moves quickly and steady.
The sausage and egg croissant ? is good and minimal butter. It was palatable to consume. The iced coffee is delicious and freshly made to order. Nice visit the times I’ve been here.
Atmosphere: 3
Food: 4
Service: 5
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