Langley's

28 Lamphere Rd, Waterford
(860) 443-6864

Recent Reviews

Sort by
Jessica S

If it wasn't for the quality of the food and service, I would have only given 1 star. We had a party here. Communication was lacking from initial contact to finish. Emails were the way to go to get answers as I would never get a return phone call. I scheduled a time to come in and discuss details weeks in advance bc I live in Virginia and when I arrived, the manager had no idea I was coming even though I had Emails confirming the appointment.
I reached out a week before the party to confirm final numbers and never got a return call. I did get a return email that just said "all set."

After the party was over, we had to wait over 40 minutes to settle the bill.

What saved the day was the quality of the food and our lead server anna. Food was excellent and Anna was attentive, professional, kind and just awesome.

The main ballroom area is quite outdated and dirty. The carpet is soaked with stains, the table skirts are dirty. The ceiling was caked with dust, as were the vents. Our vendors made the place look great and took the average eye away from all the eyesores in the room.

Unfortunately, this seems to be one of the only places in the area to host a party.

One of the most disturbing issues was during set up, I noticed a server scooping ice from a white bucket (not labeled ice) with each individual water glass. I would highly recommend someone train the servers to not use glassware to scoop ice as the glass could chip into the ice well or bucket.

As a professional in the business, I would highly recommend looking elsewhere for hosting your event unless Langley's starts putting more effort into the cleanliness of the dining areas and training their staff on proper food handling/safety.

Atmosphere: 1

Food: 5

Service: 5

Angelo Mejias

I couldn’t wait to finally have prime Rib at Langley but my anticipation turn to disappointment. Number one… prime rib was a bit more than medium rare and dry, number two… the bake potato seemed to be re-baked x two. To top it all off the gruadty was included in the bill but didn’t notice and gave a cash tip in addition too. Our server never said anything like oh I’m sorry but the tip has already been included. I know I’ve should have been more attentive to the bill but don’t you think the server should have said something to make me aware!

BAD TASTE IN MY MOUTH WONT BE BACK!

Atmosphere: 5

Food: 2

Service: 1

Hasan Faruqi

If you want to eat old, uncooked food and get sick, please go to this restaurant. Yes restaurant has nice view, but view cannot satisfy your appetite. I dont think chef of this restaurant went to any culinary school. I tasted Americn food in hundreds of restaurants and this is by far the Worst! Servers were extremely rude and place was unhygienic.

Atmosphere: 3

Food: 1

Service: 1

neville hall

Just the right size

Atmosphere: 5

Food: 5

Service: 4

Lori Lebel Markwas

We had the most wonderful experience with Langley’s for our small, intimate wedding reception. The customer service was great from start to finish. The event manager Brian was incredibly attentive and made sure every detail was taken care of, ensuring our day went smoothly. The food was fantastic and we received rave reviews from our guests. The team went above and beyond by setting up our decorations exactly as we envisioned, making the space look beautiful. They were also very accommodating and willing to work with us in case we needed to move our outdoor ceremony indoors, as well. We highly recommend this venue for anyone looking for a place to hold your event.

John William

Here for a wedding reception. The club itself is stunning, and the staff is incredible. Everyone is kind, professional, and maintains a very clean and well-kept place. Food is delicious and I cannot express enough how well they put everything together.

Atmosphere: 5

Food: 5

Service: 5

Barry Pinkowitz

Top notch Easter buffet at reasonable prices

Atmosphere: 5

Food: 5

Service: 5

John Schumann

Great food. Recommend giving them a try.

Atmosphere: 5

Food: 5

Service: 5

Rob (RobsJots)

The food is mediocre and unimaginative. The vegetables and steak had too much salt.

Atmosphere: 3

Food: 3

Service: 5

Stephen P

I attended a retirement party for a friend there. The food and drinks were exceptional, very friendly staff and attentive service.

Atmosphere: 5

Food: 5

Service: 5

Paul Cote

Had a Thanksgiving meal there and it was wonderful.

Atmosphere: 5

Food: 5

Service: 5

Doreen Santiago

Good food and good customer service our thanksgiving buffet was

Atmosphere: 5

Food: 5

Service: 5

Haley Weber

Poor customer service by owners. Will never go again.

Judi Mitchell

Why was all the food so SALTY tonight?

Atmosphere: 5

Food: 3

Service: 5

Jeffrey Dorwart

A great venue for a party.

Atmosphere: 5

Food: 5

Service: 5

Loading...