Smashburger

903 Hartford Turnpike, Waterford
(860) 437-9790

Recent Reviews

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Nashira Ramirez

Clean and food was delicious and arrived promptly! Sebastian was excellent taking our order and very patient when ordering as well!

Jonmichael Kustra

First time here. Burger was absolutely great! Destiny was very polite and friendly!

Nicholas Avila

Destiny was very polite and helpful. The food was AMAZING and the restaurant was very clean. First time here but I’ll definitely be coming back.

Cassidy Jenkins

So yummy!! Woman working the front was so nice and the food was delicious. Will definitely be coming back

MAD Investor

Destiny’s service was as good as the food. Thank you! Will be back.

Ian Ponting

Destiny was very pleasant and helpful. Food always good.

Art Art

The lady in charge of the takeout is rude af. Smashburger, do better.

Atmosphere: 1

Food: 1

Service: 1

Maryjane Malavasi

Destiny went over and above to help us out! She was friendly and made our experience at the Waterford Smashburger the best!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smash Tots

Ivory

The lady in charge of takeouts was sooo rude to me, almost made me cry, would not ever be going there again! And I will tell all my friends not to go. I hate this place.

Tim S

Hair in my fries

Food: 1

Service: 1

Trinity Brown

Huge mistake going here. Staff was incredibly rude and had attitude the entire time. Got a burger and found a FINGERNAIL in it, was so disgusted and not thinking right, i spit it right out and left. Will NEVER go back to this dump. Should’ve and could’ve had a lawsuit.

Atmosphere: 1

Food: 1

Service: 1

Audrey

Went here with my friend, because I used to go to this location often a few years back. Let me just say I’m DISGUSTED. My friend found a fingernail in her burger. NEVER come here

Atmosphere: 1

Food: 1

Service: 1

Shougan Shaggy

Bring back the old haystack onion rings that were thin and crispy the new ones have too much fry and are gross. Bring back black bean burger too

Atmosphere: 3

Food: 4

Service: 5

Bob The Toilet Paper Roll

I’ve been here around 20 times and the food is great; But the service is absolutely horrible. Out of the 20 times I think they only got my families order right one time. It’s like the chefs don’t read the whole order ticket.

Also, the tables are never clean and usually take an hour for them to be even seen.

This place is an unorganized disaster and has gone down hill. I will not be going back.

Atmosphere: 2

Food: 5

Service: 1

Erik halvorsen

Burgers are very expensive for a dried out rubbery pattie. And the female shift manager was very rude to me when I came to pick up my food. Will not be going back here

Atmosphere: 1

Food: 3

Service: 1

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