Jersey Mike's Subs

595 Straits Turnpike, Watertown
(860) 417-0860

Recent Reviews

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Cristina Smith

We have been to numerous Jersey Mike's in different states. This was the most disgusting location. The floors were filthy. The griddle was gross. The counters were covered wth crumbs and scraps. There were 5 people that we could see standing around. There were only 2 other customers there. It was also at 2 in the afternoon after any possible lunch rush. Each person did only their task not attempting to work as a team at all. I ordered a number 7 and when she went to put my sandwich on the board she scraped the lettuce into a pile and put it back in the lettuce bin!!! It was mixed with all the other toppings and juices that had fallen on the board! I said, did you just put that in the lettuce bin? She replied, yes, we are told we have to. I told her that was disgusting. She then went to cut my sandwich with a dirty knife that had been sitting around and thought better of it, wiped the knife on something under the counter and cut my sandwich. They weren't rude but clearly indifferent, unmotivated and showed zero interest in customer service or their job. The cleanest most well run Jersey Mike's we have been to is Huntsville Texas. We will never go back to this one.

Atmosphere: 1

Food: 1

Service: 1

Anthony Morrison

I was a jersey mikes worker who just moved from Atl Ga I got fired for voicing my opinion at the work place when I was told that I didn’t care about my job …I walked and bike to and from work mostly I’ve even gotta supplies for the building when it was not my responsibility to do so …..the jersey mikes employees mostly were kind to me so I was very shocked and very upset when I got taken of the schedule …this was my welcome to Connecticut jerseys Mike workforce…my name is Anthony Morrison a African American male 6’3 roughly 200 lbs…I feel as if the gm did not want my image and work because I was very cool with everything and everyone … this experience has traumatized my emotions and dealing with people because I did meet in the job completely laughed in my face and then collectively came to fire me behind my back

J R

Rude lil girl that made my sandwich gave nasty attitude because I wanted lettuce after her associate rushed me to pay rather than give my full order which was funny they didn't rush any of the Caucasian customers to pay before they food was even cooked and my sandwich was soggy and tasted like food was not fresh so I definitely won't be back to this location

Atmosphere: 1

Food: 1

Service: 1

R V

Ordered Mike's Chicken Philly
The chicken used for the sandwich was of an inferior quality which lacked flavor, was dry & appeared to be shredded. The bread was old & dry. The place is clean & the employees are efficient but Mike's needs to step up their food quality.

Atmosphere: 3

Food: 1

Service: 4

Deysy Torres

Very disappointed. I ordered a sub bowl on Wednesday and it was fantastic. Today, I ordered one expecting the same quality and was extremely dissatisfied. Portion was half the size of the one I got on Wednesday. I ordered the same exact thing and do not understand how the size and quality of the bowl decreased. They skimped out on all of the ingredients. I love Jersey Mike’s and was a frequent customer until now….

Atmosphere: 1

Food: 1

Service: 1

Jacqueline Healey

Decent sub for a fast food kind of place

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sandwich

Carol Damelio

Wish they had wraps

Atmosphere: 5

Food: 5

Service: 5

Kevin Gosling

I really like Jersay Mike's! The chain sub shops have really gotten so bad that I stopped going. JM is a breath of fresh air in a nitch that went south! Try the cheese steak with out peppers, but add mushrooms!!

Atmosphere: 4

Food: 5

Service: 4

Richie Dale

Good food, kids work here don't expect great service.

Tom

This is the second time I ordered a Giant Philly sub with onions peppers lettuce and tomato. both times the person wrote it on the slip and both times all I got was steak and cheese on a sub. Needless to say I`ll stick with Subway.

Atmosphere: 4

Food: 4

Service: 4

Amir H

Terrible service. Paying almost 20 bucks for grinder and getting treated like at subway buying 5 buck special. Maybe color of my skin they treated me different I spend 56 bucks. Very rude and

Atmosphere: 1

Food: 5

Service: 1

Future Albino

I workout at the gym right next door and will order from the Watertown JM’s. The young men and women who work at this location always provide exceptional service. You can definitely tell they all have bright futures. Appreciate y’all. <3

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fresh and Clean

John Cullen

Every time I come here the staff is friendly, sandwiches are excellent, and they work quickly even with a few people in line. One of the best in and out deli experiences in the area.

Atmosphere: 5

Food: 5

Service: 5

Lily Skye Shaw

Service workers were irritated at us when asked menial questions about the menu, they put an entire head of lettuce on each sandwich we ordered with almost none of the other toppings, not to mention the sandwiches being incredibly overpriced in comparison to other local sandwich shops.

Atmosphere: 3

Food: 1

Service: 1

Stennett Leak

Best jersey mikes by far!!!!!! Stellar experience every single time. Great customer service, great conversation while my sandwich is being prepared for me, they even took the time to remember my name and my name is very hard to pronounce let alone remember. If you’re in need of a something to eat and want a great time while you get you food this is the spot to go.

Atmosphere: 5

Food: 5

Service: 5

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