McDonald's

564 Straits Turnpike, Watertown
(860) 274-0537

Recent Reviews

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Don

All McDonald's are horrible service they don't care about their customers had a bunch of employees and no one monitors the register. What a big change from the 80s when they cared about their customers these owners need to reevaluate their practices where customers matters. And not being ignored and its not just 1 McDonald's its all Ray kroc would be very disappointed

Atmosphere: 1

Food: 1

Service: 1

AAVP VP

During a stressful time of my life where I have had to order fast food consistently basically daily through DoorDash for convenience this place has been awesome. They always fulfill my orders right right down to the customizations, even if I order express. Lots of respect and love towards the employees. Thank you guys. I recommend the big breakfast, comma egg, and cheese, McMuffins quarter pounder with cheese, medium, or large meal, and of course, the iced caramel coffee. Be sure to order that with extra syrup and drizzle for the best outcome.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Big Mac, Mcdouble, World Famous Fries, Egg Mcmuffin, Cheeseburger, Double Quarter Pounder with Cheese, Big Breakfast

James

Been going to this McDonald’s since I was a kid and it wasn’t like this when I was a kid. The place has a horrible vibe to it, everyone hates their job and they aren’t afraid to show it! The last few times have been horrible, forgetting to use my code, forgetting straws and utensils but the last time was the last straw. Ordered two things and forgot to check the bag… and you know what happened next, they forgot my burger. So I was home and had to drive all the way back, went inside and talked to the manager and she had some of the worst customer service I’ve ever had! I told her the situation and she genuinely just acted annoyed the whole time and didn’t even say sorry, then didn’t say anything to me till she just gave me the burger about no kidding 5 minutes later. Like I said, the place has a horrible vibe and the people who work there all look miserable and it shows in the food and service.

Atmosphere: 1

Food: 1

Service: 1

Nettie Sarro

This restaurant is by far my favorite mc ds Johanna is so awesome and friendly as well as the rest of the staff.

Atmosphere: 5

Food: 5

Service: 5

Kathleen Curran

Good service.

Atmosphere: 4

Food: 4

Service: 4

Alan Joyner

Service is horrible every time I come my order is messed up can barely get anyone that actually speaks clear English place is a run by a 5 year old

Atmosphere: 1

Food: 1

Service: 1

Lars Berglund

Can't get fries even close to right

Atmosphere: 3

Food: 3

Service: 5

Christina Browns

don’t understand how they can always be out of hi-ci, coke zero , and sprite??? like this has been ongoing problem don’t know why they can’t order enough when clearly they run out constantly?

Atmosphere: 3

Food: 1

Service: 4

Ramangie chowdhary

Not clean

Recommended dishes: Big Mac, French Fries, Bacon Egg \u0026 Cheese Biscuit

Anita calabrese

Clean, quick service and helpful.

Gjemajl Murtishi

Every time we order always missing something tired of this

Natalie Colon

Jonathan, who works the morning shift is very kind!!. Excellent work . I want to give him A special acknowledgment for accommodating my order quickly and efficiently for my special needs child! He deserves a promotion !

Food: 5

Service: 5

Olivia Crawford

Zero stars. They forgot the egg on my sausage mcmuffin.

Chris R

Asked for a latte and they said that their machine was down

Atmosphere: 1

Food: 2

Service: 1

Solange

Their drive thru wasn’t taking orders 40 min before closing and were only taking DoorDash or Uber, usually have no problems with this store so I left it at 2.

Atmosphere: 3

Food: 3

Service: 2

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